Inogic will showcase its full suite of Microsoft Dynamics 365 apps, led by flagship geo-analytics app Maplytics, at Booth #733 during Community Summit North America 2026, October 11–15 in Nashville, Tennessee.

NASHVILLE, Tenn., October 2, 2026- Inogic, a Microsoft Dynamics 365 ISV partner known for building apps that extend the capabilities of Dynamics 365, Power Platform, and Dataverse, today announced it will exhibit at Community Summit North America 2026, the largest independent gathering of the Microsoft business applications community. The event runs October 11–15 at the Gaylord Opryland Resort & Convention Center in Nashville, Tennessee, where Team Inogic will welcome attendees at Booth #733.

More than 5,500 CRM administrators, IT leaders, finance managers, Dynamics 365 developers, and Power Platform enthusiasts are expected to attend this year's Summit, alongside 500+ speakers and 300+ solution partners, for a week built around 600+ breakout sessions and 30+ hands-on Academy workshops covering Dynamics 365, Power Platform, Microsoft AI, and more.

A Flagship Feature, and a Full Portfolio, on Display

At the center of Inogic's booth will be Maplytics, the company's Microsoft-certified geo-analytics app and one of the most widely adopted location intelligence solutions in the Dynamics 365 ecosystem. Maplytics integrates Dynamics CRM, Power Apps, Power Pages, and Dataverse with Azure Maps, Bing Maps, Google Maps, and Mapbox, giving field sales and service teams a single, map-driven view of their CRM data.

Live demonstrations at the booth will spotlight Route Optimization, which automatically sequences a rep's stops into the most efficient path; Territory Management, which makes coverage gaps visible and fixable on a live map; Proximity Search, which turns cancelled appointments into productive nearby visits; and MapCopilot, Inogic's AI assistant that lets users query CRM data and plan visits using natural language.

Maplytics will be joined on the show floor by the rest of Inogic's 20+ app portfolio, spanning AI and Copilot tools (Predict4Dynamics, Next Best Action, SharePoint Knowledge AI Search), omnichannel communication apps (WhatsApp4Dynamics, LiveChat4Dynamics, TextSMS4Dynamics), data quality and user adoption tools (DeDupeD, User Adoption Monitor), visualization apps (Kanban Board, Map My Relationships), integrations (Marketing4Dynamics, InoLink), productivity essentials (Click2Clone, Click2Export, Undo2Restore, Translate4Dynamics, Alerts4Dynamics, Attach2Dynamics, SharePoint Security Sync), and the company's newest release, Backup4Dynamics, an automated backup and recovery solution for Dynamics 365 and Dataverse data.

"Community Summit isn't a place where we just demo software; it's where we sit down with the people actually running Dynamics 365 environments and hear what's slowing them down. Every app in our portfolio exists because a conversation like that, at an event exactly like this one, pointed us toward a real problem worth solving."
-Team Inogic

Beyond the Booth

Community Summit North America has earned a reputation as more than a trade show. Alongside keynotes from Microsoft leadership on product roadmaps and strategic direction, the event's Tech-Medic Help Desks connect attendees with expert users who can troubleshoot specific technical challenges on the spot. For many attendees, the hallway conversations and peer problem-solving outside formal sessions prove just as valuable as the sessions themselves.

This year's Summit also leans into its host city. Attendees can expect evenings on Nashville's famed Broadway strip, live music at venues like Tootsie's Orchid Lounge, and a closing night at the legendary Grand Ole Opry, included for All-Access Pass holders alongside the Opening Reception and all meals throughout the event.

Event Details

What: Community Summit North America 2026

When: October 11–15, 2026

Where: Gaylord Opryland Resort & Convention Center, Nashville, Tennessee

Booth: #733, Team Inogic

Registration: www.summitna.com, use code InogicMapl15 for 15% off a Summit NA pass

About Inogic

Inogic is a Microsoft Dynamics 365 ISV partner with nearly two decades of experience building productivity, automation, AI, and location-intelligence apps for the Dynamics 365, Power Platform, and Dataverse ecosystem. Its flagship product, Maplytics, is a Microsoft-certified geo-analytics app used by organizations worldwide to bring location intelligence into their CRM. Inogic's broader portfolio of 20+ apps spans AI and Copilot tools, omnichannel communication, data quality, visualization, integrations, and productivity, all designed to help Dynamics 365 users do more with the data and tools they already have.

Media Contact

Inogic

Email: [email protected] 

Website: www.inogic.com | www.maplytics.com 

Automated backups, point-in-time recovery, and Bring Your Own Storage for Microsoft Dynamics 365 CRM and Dataverse

Inogic proudly announces the launch of Backup4Dynamics, a purpose-built backup and recovery solution for Microsoft Dynamics 365 CRM and Dataverse. It combines automated backup scheduling with granular restore capabilities, giving organizations complete Dynamics CRM data protection for their business-critical data.

Many administrators still ask how to back up Dynamics 365 in a way that goes beyond the limits of native tools. Backup4Dynamics answers that need. Teams can retain data for longer, recover exactly what they need in minutes, and keep backup data in their own Azure account.

"Dynamics 365 holds an organization's most valuable customer and revenue data, yet many teams rely only on native Dynamics 365 backup that was never designed for granular recovery or long-term retention," said Vaibhav Ghorpade, VP of Technology at Inogic. "Backup4Dynamics gives customers control over how their data is backed up, where it is stored, and how quickly it can be restored. Recovering a few records should not mean restoring an entire environment."

Backup4Dynamics Delivers Complete Data Protection for Dynamics 365 CRM

• Automated Backup Scheduling: Schedule daily, weekly, monthly, or custom backups. Configure once, and Dynamics 365 CRM backup runs automatically.
• Incremental Backups: Capture only newly added or modified data, which reduces storage requirements while preserving point-in-time recovery.
• Complete Data Coverage: Back up Dynamics 365 CRM and Dataverse records, attachments, and notes.
• On-Demand Backups: Create a backup whenever needed, such as before deployments, data imports, or system updates.
• Granular Restore: Restore selected records without touching the rest of the environment. Dynamics 365 restore data workflows now cover accidental deletions, failed imports, integration issues, and data corruption, which speeds up Dynamics 365 CRM recovery.
• Point-in-Time Recovery: Choose exactly when your data should be recovered from, making Dynamics 365 backup and restore far more flexible.
• Long-Term Retention: Extend Dynamics 365 data retention well beyond Microsoft's native window, including lifetime retention based on your configured policy. This supports Dynamics 365 data archival and retention goals and gives teams a practical way to Dynamics 365 archive data for compliance.
• Bring Your Own Storage (BYOS): Store backups in your own Azure Storage account for complete ownership, access control, and governance. This strengthens Dynamics 365 data backup security and Dynamics 365 data recovery security.
• Real-Time Monitoring: Track backup and restore runs, status, progress, and execution details from a centralized dashboard, with failure alerts if issues occur.

How Backup4Dynamics Compares to Native Backups

Native Microsoft Dynamics CRM backup retains data for 7 to 28 days depending on subscription level, uses full backups only, and supports full environment restoration only, with no automated scheduling or point-in-time options. For teams relying on Dynamics CRM online backup alone, these gaps can be costly. Backup4Dynamics closes them with automated scheduling, incremental backups, record-level restore, point-in-time recovery, long-term retention, and full data ownership through BYOS.

Business Impact: Reduce Risk and Keep Your CRM Available

• Stronger Disaster Readiness: Backup4Dynamics supports Dynamics 365 disaster recovery by pairing frequent backups with fast, targeted restores. Organizations building a Microsoft Dynamics 365 disaster recovery plan can make it a core component.
• Reliable Data Protection: Safeguard CRM and Dataverse data from accidental deletion, failed imports, corruption, and unexpected loss.
• Operational Efficiency: Eliminate manual backup operations and the overhead that comes with them.
• Flexible Recovery: Restore precisely what is needed, minimizing downtime and business disruption.
• Data Governance Control: Keep control over data access, location, and compliance by storing backups in your own Azure account.
• Business Continuity: Whether the goal is Dynamics 365 CRM disaster recovery or everyday record recovery, teams keep Dynamics 365 available when data loss occurs.

Supported Environments

Backup4Dynamics supports Dynamics 365 CRM Online and Microsoft Dataverse.

Availability

Backup4Dynamics is available now. Organizations can start a free trial with no credit card required, with full access to automated backup scheduling, incremental backups, granular restore, point-in-time recovery, and complete data ownership.

Ready to strengthen your Dynamics 365 disaster recovery plan and protect your data with backup and recovery built specifically for it?

Contact us at [email protected] or visit Backup4Dynamics for a demo and full product overview.

Sales teams spend too much time researching prospects, qualifying leads, updating CRM records, and managing follow-ups. Microsoft's out-of-the-box Dynamics 365 Sales Copilot Agents are designed to reduce this manual work, helping sellers focus on building stronger customer relationships and closing more deals.

Inogic invites sales leaders, CRM users, and business decision-makers to join a live webinar demonstrating how these AI agents work together across the complete sales lifecycle through practical business scenarios.

What You Will Explore

Each Copilot Agent is designed to support a different stage of the sales lifecycle:

• Sales Qualification Agent
  Learn how AI researches, qualifies, prioritizes, and engages inbound leads, ensuring sales teams spend time on opportunities with genuine buying intent. 
• Sales Research Agent
  Discover how sellers and managers can ask natural language questions about pipeline performance and receive instant, context-aware insights. 
• Sales Opportunity Agent
  See how AI continuously monitors active opportunities, identifies risks, tracks stakeholder engagement, and recommends the next best actions. 
• Sales Close Agent
  Explore how routine follow-ups, customer communications, and objection handling can be automated, allowing sales representatives to focus on strategic deals.

Why to Attend?

• Experience Microsoft's out-of-the-box Sales Copilot Agents in action
• Watch real-world sales scenarios instead of product demonstrations
• Learn practical ways to reduce administrative work and improve sales productivity
• See how AI supports every stage of the sales journey inside Dynamics 365 Sales

Webinar Details

• Topic: Accelerate Your Sales Process with Dynamics 365 Sales Copilot Agents
• Date: July 22, 2026
• Register Now

Unable to attend the live session? Register anyway, and you'll receive the complete webinar recording to watch at your convenience.

About Inogic

Inogic is a Microsoft Dynamics 365 solutions provider offering implementation, customization, and consulting services, along with a suite of ISV apps for Dynamics 365 and Power Platform. We work with organizations worldwide to help them adopt CRM and AI capabilities that fit their specific business processes.

For more information, visit www.inogic.com or contact [email protected].

DeDupeD, a leading duplicate management and data quality solution for Dynamics 365 CRM, has announced an upcoming live webinar showcasing a major advancement in CRM data management—AI-powered duplicate merging with InoWiz.

Titled “AI-Powered Duplicate Merging in Dynamics 365 CRM,” this exclusive session will demonstrate how artificial intelligence is transforming the way organizations identify, evaluate, and merge duplicate records within Dynamics 365 CRM.

As CRM databases continue to expand, duplicate records remain one of the biggest threats to data quality, reporting accuracy, sales productivity, and AI-driven decision-making. Traditional duplicate merging often requires users to manually compare conflicting values and determine which information should be retained, a time-consuming process that can introduce costly errors.

During this webinar, attendees will see InoWiz, the AI engine embedded within DeDupeD, in action. InoWiz intelligently analyzes duplicate records, recommends the most appropriate value to retain for each conflicting field, provides a confidence score, and explains the reasoning behind every recommendation.

The session will feature a live demonstration showing how organizations can significantly reduce manual effort, accelerate duplicate resolution, and improve CRM data quality with AI-assisted decision-making.

Join this live event to experience how AI is redefining duplicate management and helping organizations maintain cleaner, more reliable Dynamics 365 CRM data.

📅 Date: Wednesday, June 24, 2026
🕒Session Timings:
• 2 PM AEST – Microsoft Virtual Events Powered by Teams
• 11 AM CEST – Microsoft Virtual Events Powered by Teams
• 11 AM EDT – Microsoft Virtual Events Powered by Teams

Format: Live Demo + Expert Q&A

Register Now: https://www.inogic.com/events-webinars-dynamics-365-crm/

Key Topics Covered in the Webinar

• Introduction to AI-powered duplicate management in Dynamics 365 CRM 
• Live demonstration of InoWiz intelligent merge recommendations 
• AI-driven field-level conflict analysis across duplicate records 
• Confidence scores and explanation-based merge decisions 
• Automatic pre-selection of recommended field values 
• Faster duplicate merging for Accounts, Contacts, and Leads 
• Improving CRM data quality with AI-assisted decision-making 
• Best practices for maintaining accurate and trustworthy CRM records 

Can’t Join Us Live?

Register anyway, and we'll send you the webinar recording so you can watch the complete session at your convenience.

Inogic, a leading Microsoft Dynamics 365 ISV and Gold Partner, today announced the release of InoWiz, an embedded AI capability for Duplicate Merge in Dynamics 365 CRM within DeDupeD, designed to transform how organizations handle duplicate merge in Dynamics 365 CRM. As businesses struggle with growing customer data volumes and persistent duplicate records, InoWiz delivers intelligent, confidence-rated field suggestions directly within the merge process, helping teams improve Dynamics 365 data accuracy at scale.

Built into DeDupeD’s merge workflow, InoWiz eliminates guesswork from duplicate merge decisions by providing confidence scores, transparent rationale, and human-controlled AI recommendations for every field selection.

The Challenge: Duplicate Data Is Costing CRM Teams More Than Time

Duplicate records remain one of the biggest threats to CRM data quality. In Dynamics 365 environments, duplicate contacts, accounts, and leads often enter through web forms, data imports, migrations, and manual entry, silently damaging data integrity and creating missed follow-ups, conflicting sales activities, inaccurate reporting, and fragmented customer views.

Until now, even after organizations managed to identify duplicate Dynamics 365 records, the actual merge process remained highly manual. Users had to compare field values across multiple records one by one and decide which information to keep, often without a consistent or reliable methodology. The result was time-consuming merge decisions and inconsistent data quality outcomes across teams.

DeDupeD by Inogic has long helped organizations detect, merge, and prevent duplicate records in Dynamics 365 CRM at scale. With the launch of InoWiz, DeDupeD now brings AI directly into the duplicate merge workflow, helping users make faster, smarter, and more consistent merge decisions with confidence.

Introducing InoWiz: AI That Thinks Like Your Best Data Steward

InoWiz activates directly within DeDupeD’s merge screen — the most critical decision point in any deduplication workflow. When users initiate a merge of duplicate Dynamics 365 CRM records, InoWiz evaluates every conflicting field value across all selected records simultaneously. Using a configured Azure OpenAI model, it analyzes entity context, field metadata, data completeness, and cross-field consistency to generate intelligent merge recommendations in real time

For every field, InoWiz provides:

• A confidence score (0–100%) reflecting the model's certainty in each field recommendation
• A plain-language "Why This Suggestion?" rationale explaining the criteria used, such as format completeness, data richness, or cross-field consistency
• Pre-selected values in the Master column so users can review and proceed, or override, with full context

The AI model evaluates fields using multiple dimensions: completeness, format validity, business context, and internal consistency across linked field groups. 

Critically, address components - city, state, country, street - are evaluated as a cohesive unit, preventing the logically inconsistent outcomes (such as a city from one record paired with a country from another) that commonly occur in traditional manual merges.

Key Capabilities of DeDupeD's InoWiz AI for Duplicate Merging in Dynamics 365 CRM

InoWiz introduces a set of AI-driven capabilities that directly address the real-world challenges of data deduplication and duplicate merging in Dynamics 365:

AI Suggestions Toggle & Auto-Enable

Users can activate AI suggestions on demand via a simple checkbox on the merge screen. For high-frequency entities such as Account, Contact, and Lead, administrators can enable auto-suggestion at the entity level, so InoWiz fires automatically the moment the merge screen loads, eliminating additional clicks during large-scale Dynamics CRM data cleansing runs.

Confidence-Scored Field Recommendations

Every AI-suggested field displays an orange badge with a confidence percentage. Address field groups, evaluated as a unit, typically achieve 85–95% confidence scores when internally consistent. Communication fields such as phone numbers and websites are assessed for format standardization and cross-field consistency.

Transparent Rationale via "Why This Suggestion?" Tooltip

Every badge is interactive. Hovering or clicking surfaces a tooltip explaining exactly why InoWiz selected that value, creating a fully auditable, explainable AI workflow that satisfies data governance and compliance requirements.

Human-in-the-Loop Control

InoWiz never commits a merge automatically. Users review all AI suggestions, override any recommendation by selecting an alternative radio button, and click Finish to execute. The design ensures AI provides the analytical baseline while business users retain final authority.

Multi-Record Simultaneous Evaluation

Unlike pairwise comparison tools, InoWiz evaluates all selected duplicate records simultaneously in a single inference call, producing a globally optimal recommendation rather than iterating pair by pair. This approach is critical for organizations needing to remove duplicate Dynamics 365 data across complex, multi-duplicate record sets.

Why This Matters for Dynamics 365 Data Quality

Data deduplication in Dynamics 365 CRM is far more than a cleanup exercise; it directly impacts sales performance, customer experience, reporting accuracy, and overall business efficiency. Poor-quality data leads to duplicate outreach, fragmented customer histories, inaccurate forecasting, and inconsistent engagement across teams.

InoWiz addresses one of the biggest challenges in duplicate merge workflows: the lack of a consistent, data-driven approach for deciding which field values should survive a merge.

By bringing AI-powered intelligence directly into duplicate merge decisions, Inogic helps organizations :

• Standardize merge decisions across teams and geographies
• Reduce merge review time from minutes to seconds
• Eliminate inconsistent, manual field selection that often creates post-merge data quality issues
• Execute high-volume Dynamics 365 data cleansing initiatives with greater confidence and auditability
• Support data governance and compliance initiatives through transparent, explainable AI recommendations

What Would Your CRM Look Like With Zero Duplicate Guesswork?

Imagine opening a merge screen and instantly knowing, with confidence scores and clear reasoning, exactly which data to keep. No second-guessing. No inconsistent decisions across your team, No uncertainty about data quality after the merge. 

Just cleaner, more accurate Dynamics 365 data every time.

That is what AI-powered duplicate merge intelligence inside DeDupeD makes possible.

Ready to experience smarter Dynamics 365 data deduplication with AI? Explore DeDupeD by taking 15-day free trial from the Inogic website or Microsoft Marketplace and experience InoWiz AI firsthand, or reach out at [email protected] to book a personalized demo.

Inogic today announced the launch of Next Best Action, an AI-powered assistant designed to transform how organizations decide, prioritize, and act within Dynamics 365 CRM. Next Best Action introduces a new layer of decision intelligence inside Dynamics 365 CRM turning data into clear, guided actions in real time

Built using Microsoft Azure AI services, Next Best Action analyzes historical CRM data, user activities, and engagement patterns to deliver real-time, contextual, and explainable recommendations, empowering teams to act with clarity and confidence.

With Next Best Action, organizations can eliminate guesswork and move toward a proactive, AI-driven approach where every action is guided by data, timing, and proven success patterns.

“The real challenge today isn’t having data it’s knowing what to do with it at the right moment,” said Vaibhav Ghorpade, VP of Technology at Inogic. “Next Best Action brings clarity to decision-making by guiding users toward the most impactful action, backed by explainable AI.”

How Next for Dynamics 365 CRM Transforms CRM Decision-Making

• Context-Aware Recommendations:
  AI-driven suggestions based on CRM data, activities, and engagement signals ensure users always know the most impactful next step.
• Explainable AI Insights:
  Every recommendation includes a clear explanation of what to do, why it matters, and the goal it helps achieve, building trust and transparency.
• Confidence Scores & Priority Indicators:
  Users can quickly identify high-impact actions using AI-generated confidence scores and priority levels (High, Normal, Low).
• Optimal Timing Prediction:
  The system recommends the best time to perform actions like emails, calls, or meetings, maximizing engagement and response rates.
• Seamless CRM Integration:
  Next Best Action activity cards are embedded directly within Dynamics 365 forms, enabling users to take action without leaving the platform.
• Daily & Weekly Digest:
  A consolidated summary of prioritized actions helps users plan their day efficiently and focus on what matters most.

Business Impact: Turn CRM Data into Actionable Intelligence

• Increased Productivity:
  Teams spend less time deciding and more time executing high-value actions.
• Faster Onboarding for New Users:
  AI-guided recommendations reduce dependency on senior team members and accelerate ramp-up time.
• Improved Customer Engagement:
  Timely and relevant actions lead to better interactions and higher satisfaction.
• Standardized Best Practices:
  AI replicates successful patterns across teams, ensuring consistency in execution.

Next Best Action is an AI-powered recommendation engine for Microsoft Dynamics 365 CRM that helps organizations optimize sales, service, and engagement workflows. By combining real-time insights, explainable AI, and intelligent automation, it ensures users always take the most effective next step toward their goals.

Transform Your CRM Productivity with Next Best Action

If your organization uses Dynamics 365 CRM to manage sales, service, or customer engagement, Next Best Action brings a new level of intelligence, efficiency, and precision to your daily operations.

Ready to eliminate guesswork and act with confidence inside Dynamics 365?

Explore Next Best Action today and empower your team with smarter decision-making.

Contact us at [email protected] or visit www.inogic.com for a demo and full product overview.

DeDupeD, a leading solution for duplicate identification and data quality management in Dynamics 365 CRM, has announced an upcoming live webinar focused on helping organizations eliminate duplicate CRM data using smarter rules, advanced matching logic, and automated merge controls.

Titled “How to Fix Duplicate CRM Data in 2026: New Rules, Smart Matching & Auto-Merge,” the webinar will showcase DeDupeD’s newly introduced 2026 upgrades and demonstrate how modern CRM teams are moving beyond basic duplicate rules and manual cleanup to a more intelligent, automated approach to data accuracy.

As CRM systems continue to grow rapidly and support AI-driven insights, maintaining clean, reliable, and consistent data has become a critical requirement. This session will highlight how intelligent duplicate management plays a foundational role in creating a single source of truth across customer and sales data.

The webinar agenda includes a live, step-by-step demonstration covering the full duplicate management lifecycle, from detection and evaluation to master selection and safe merging, using real-world CRM scenarios. 

Participants will also gain insight into how organizations can maintain data accuracy as CRM data continuously changes, without relying on manual intervention.

Join this exclusive live webinar to see how DeDupeD enhances Dynamics 365 CRM with intelligent duplicate detection, advanced matching logic, and rule-based merge automation to deliver clean, reliable, and AI-ready CRM data at scale.

📅 Date: Wednesday, February 11, 2026
🕒 Time: 3 PM AEST | 11 AM CET | 11 AM EST
🎥 Format: Live Demo + Expert Q&A
👉 Register Now: https://www.inogic.com/events-webinars-dynamics-365-crm/

Key topics covered in the webinar include:

• Real-time duplicate detection during record creation and updates
• Advanced matching logic using multiple conditions
• Intelligent master record deciding rules
• Rule-based merge configuration and conflict handling
• Automated duplicate merging with full data integrity
• Support for standard and custom Dynamics 365 CRM entities

The session will conclude with a live Q&A, allowing attendees to discuss their own CRM data challenges and apply the learnings directly to their environments.

Who should attend this webinar?

This webinar is designed for

• CRM administrators
• Data managers
• Business leaders 

Looking to improve CRM reliability, reporting accuracy, and AI readiness in 2026 by proactively controlling duplicates rather than continuously fixing them.

Key Takeaway:

Move beyond basic duplicate rules and manual cleanup by learning how to build an intelligent, rule-driven, and automated duplicate management framework that keeps your Dynamics 365 CRM accurate, consistent, and AI-ready—at scale, across Accounts, Contacts, Leads, and custom entities, with full control and data safety.

Can’t join us live?
Register anyway, and we’ll send you the complete recording after the session.

Next-Gen Predictive AI Models Deliver Real-Time Forecasts Using Your Own CRM Data with Explainable AI

Inogic proudly announces the launch of Predict4Dynamics, an advanced AI-driven predictive analytics solution designed to help organizations transform their sales forecasting, lead scoring, and opportunity management with Explainable AI inside Microsoft Dynamics 365 CRM.

Built using enterprise-grade machine learning models and optimized for Dynamics 365 datasets, Predict4Dynamics empowers sales, marketing, and leadership teams to make confident, data-backed decisions without needing any technical or data science expertise.

With Predict4Dynamics, organizations can move beyond manual forecasting and intuition-based decisions to a modern AI-powered revenue strategy where predictions are faster, smarter, and continuously improving.

“Modern businesses no longer compete on data alone; they compete on prediction,” said Vaibhav Ghorpade, VP of Technology at Inogic.
“Predict4Dynamics enables every Dynamics 365 customer to unlock AI-driven insights from their existing CRM data. Teams can now understand which leads will convert, which deals will close, how revenue will shape up, and WHY behind every prediction, weeks or months in advance. This is the future of proactive selling.”

Predict4Dynamics Delivers a Complete Suite of Predictive Capabilities for Dynamics 365 CRM

• Ready-to-Use Predictive Models: Prebuilt AI models designed specifically for Lead Conversion Prediction and Opportunity Win/Loss Forecasting, eliminating the complexity of custom ML development.
• Train Models Using Your Own CRM Data: The system learns from your historical records in Dynamics 365, industry, region, sales cycle, patterns, and behavior, ensuring predictions perfectly match your business reality.
• Real-Time Probability Scores: Every lead and opportunity gets an AI-generated conversion probability score along with why behind the prediction, enabling sales teams to prioritize high-value prospects instantly.
• Explainable AI Outputs: Predict4Dynamics provides transparent, human-understandable reasons behind predictions so users understand why a lead is likely to convert or why an opportunity may be at risk.
• Model Customization for Business-Aligned Predictions: Predict4Dynamics allows CRM administrators to fine-tune AI prediction models by selecting relevant data columns, applying business-specific filters, and adjusting key parameters. Also offers control over tone, depth, and format of the explanation
• Easy Deployment with Zero Technical Overhead: A clean, flexible interface ensures administrators can configure, retrain, and deploy models with just a few clicks.

Business Impact: Drive Revenue Growth with AI-Enabled Sales Forecasting

• Higher Sales Productivity: Sales teams focus energy on accounts most likely to convert, boosting close rates.
• Accurate Revenue Forecasting: Leadership teams gain forward-looking predictions for revenue planning across products, regions, and sales cycles.
• Reduced Sales Cycle Uncertainty: Predictive scoring highlights risky deals early, allowing proactive interventions.
• Better Resource Allocation: AI insights help managers assign the right people, time, and budget toward high-probability opportunities.
• Accelerated CRM ROI: Organizations get more value from Dynamics 365 by converting historical data into actionable intelligence.

Predict4Dynamics is an AI-powered predictive analytics solution for Microsoft Dynamics 365 CRM that helps organizations forecast lead conversions, opportunity outcomes, and revenue with high accuracy. It comes with ready-to-use machine learning models that can be trained using your organization’s existing CRM data, eliminating the need for complex data science setups.

With real-time probability scoring, explainable AI insights, and seamless integration within Dynamics 365, Predict4Dynamics enables sales and leadership teams to prioritize the right leads, identify at-risk deals early, and plan revenue more confidently.

Transform Your Dynamics 365 Sales Forecasting Strategy with Predict4Dynamics

If your organization relies on Dynamics 365 CRM for sales, revenue planning, or pipeline management, Predict4Dynamics brings a new level of precision and intelligence to your decision-making.

Ready to take your forecasting from reactive to predictive?

Explore Predict4Dynamics today and unlock AI-driven sales forecasting for your organization.

Contact us at [email protected] or visit www.inogic.com for a demo and full product overview.

Most organizations start with Copilot Studio, but when it’s time to scale securely across systems and departments, the real challenge begins. That’s where the Microsoft 365 Agents Toolkit comes in.

Join this exclusive live webinar to see how the toolkit extends Copilot Studio’s capabilities to help you build enterprise-grade, governed AI agents that integrate deeply with your Microsoft 365 environment.

📅 Date: Wednesday, November 19, 2025
🕒 Time: 3 PM AEST | 11 AM CET | 11 AM EST
🎥 Format: Live Demo + Expert Q&A
👉 Register Now: https://events.teams.microsoft.com/event/64e9e153-2926-43d2-8e10-142177d11e74@fbf854d9-169f-4ebf-bd26-562d60cf5e55

Why Attend?

• Learn how to extend Copilot Studio for secure, cross-system AI solutions
• Discover real-world governance models using RBAC and Azure Monitor
• Explore cost-efficient scalability by leveraging existing M365 and Azure infrastructure
• Watch a live demo of the “SalesAssist Agent” that connects CRM, SharePoint, and Microsoft 365

Who Should Attend:

• Microsoft partners and developers building Copilot-based solutions
• IT decision-makers and architects exploring AI extensibility
• Enterprise customers adopting governed, scalable AI assistants
• Dynamics 365 and Microsoft 365 professionals

Key Takeaway:

Go beyond low-code copilots by learning to build intelligent, secure, and unified AI agents that scale across Teams, Outlook, and Microsoft 365 Copilot with full governance and visibility.

Can’t make it live? Register anyway, and we’ll send you the recording!

Next-Gen Knowledge AI Search Delivers Instant, Citation-Backed Answers from Company Documents

Inogic announces the launch of its SharePoint Knowledge AI Search solution, a groundbreaking application that fundamentally transforms how organizations discover, access, and utilize information within Microsoft SharePoint.

Leveraging the power of Azure AI Search and integrated with a custom-built Copilot Agent, Inogic’s solution moves decisively beyond traditional keyword search. It redefines document search by delivering contextual, semantic, and permission-aware insights across all SharePoint sites and documents, unlocking significant value from a company’s existing knowledge base.

“The future of work depends on instantly accessing accurate, trusted information, not spending hours digging through documents,” said Vaibhav Ghorpade, VP of Technology, Inogic. “Our SharePoint Knowledge AI Search directly addresses this by combining the conversational power of a Copilot Agent with the robust security of Azure AI Search. We are enabling enterprises to move from simply storing data to instantly actioning knowledge, while ensuring full compliance with SharePoint’s security model.”

The new solution is designed to support the modern, context-aware enterprise by offering a robust suite of cognitive features:

• Semantic and Contextual Search: The solution understands the intent and context of a query, not just the keywords, providing highly relevant results that traditional search tools miss.
• Natural Language Query and Synthesis: Users can interact conversationally, asking complex questions like, “Summarize the last three customer contract updates,” and receive a single, unified answer synthesized from multiple documents.
• Citation-Backed Answers: To ensure trustworthiness and verification, every response is delivered with precise, document-level citations and a deep-link back to the original SharePoint file.
• Multi-Faceted Insights: Beyond basic retrieval, the app provides features such as AI-Powered Email Draft Generation based on retrieved content, Multi-Language AI Search Support for global teams, and the ability to automatically structure results into a Tabular Format Response for quick analysis.

For SharePoint users, this comprehensive approach to SharePoint document search translates into significant business advantages:

• Accelerated Decision-Making: Employees spend less time searching and more time acting on verified, trusted insights, driving organizational efficiency.
• Enhanced Security and Compliance: The solution strictly adheres to SharePoint’s native permissions; users only see information they are authorized to access, ensuring sensitive data remains protected.
• Simplified AI Adoption: Easy to configure Azure AI Search settings drastically reduce deployment complexity and accelerate the time-to-value for customers integrating advanced AI into their knowledge management strategy.

SharePoint Knowledge AI Search is a pivotal step toward context-aware enterprise knowledge discovery. It provides the SharePoint Copilot Agent Search experience that modern enterprises need, from legal teams requiring quick summaries of policy updates to sales teams retrieving customer insights across complex contracts.

Get Started with SharePoint Knowledge AI Search Today!

Ready to transform how your organization discovers knowledge in SharePoint?

Explore SharePoint Knowledge AI Search and experience the power of semantic, contextual, and conversational AI search firsthand.

Contact us at [email protected]or visit www.inogic.comto learn more and book a personalized demo.