The Critical Importance of Integrated Marketing Technology and CRM for IT and Marketing Teams

The value of native for Microsoft Dynamics
A selection of announcements from the Dynamics partner channel
4 Emerging Customer Service Technology Trends

Customer service innovations in a global pandemic
4 Secrets to Seamless Customer Service with Dynamics 365

What’s the missing piece that can bring your customer experience strategy to life?
A selection of announcements from the Dynamics partner channel
Dynamics GP: Integrated E-Payment and the Future of B2B

B2B clients want the freedom to pay their bills online
2020 Marketing with Microsoft Dynamics 365 Idea eBook

20 ways to transform your marketing this year
How to Innovate Your Customer Service with an Omni-Channel Strategy

The ability to provide customer-centric omni-channel service should be a priority in your organization.
Microsoft Dynamics customers get broader options, more complex outlook, partners say.
What Marketers Can Learn From 10 of Today’s Most Innovative Companies

Marketing lessons from disruptors
Improving the Customer Experience through Service Innovation

When it comes to relationships between customers and businesses—the customer is in control
An Introduction to Marketing Dashboards for Microsoft Dynamics 365 Users

The benefits of using marketing dashboards
How Leading Brands Are Overcoming 5 Common Customer Service Challenges

Consumer expectations are skyrocketing
7 Steps to a Successful CRM Implementation in the Public Sector

Deploying CRM in the new era of connected customers
Marketing Automation Integration from the B2B Perspective

A new research report from ClickDimensions and Ascend2
How B2B Marketers Visualize Marketing Data with Dashboards

Strategies, tactics and trends
Using Marketing Automation for Customer Retention

Flourishing in the new marketing frontier
The B2B Perspective on Marketing Resource Effectiveness

How are B2B marketers utilizing outside resources to optimize results?
A selection of announcements from the Dynamics partner channel