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How Dynamics GP Users Can Achieve Warehouse Efficiency
Whitepaper by HighJump
No-code chatbot solution for customer services promises to identify the right virtual agent use cases
A look back at the top Dynamics 365 Customer Engagement expert articles of 2019
10 of the Best Practices to Improve Customer Service
A guide for managers and lead reps
The Dynamics 365 Banking Accelerator offers new ways to enhance customer engagement
Microsoft Dynamics customers get broader options, more complex outlook, partners say.
What Marketers Can Learn From 10 of Today’s Most Innovative Companies
Marketing lessons from disruptors
Unification of digital messaging add-ons includes future updates, says GM.
Improving the Customer Experience through Service Innovation
When it comes to relationships between customers and businesses—the customer is in control
An Introduction to Marketing Dashboards for Microsoft Dynamics 365 Users
The benefits of using marketing dashboards
How Leading Brands Are Overcoming 5 Common Customer Service Challenges
Consumer expectations are skyrocketing
7 Steps to a Successful CRM Implementation in the Public Sector
Deploying CRM in the new era of connected customers
Marketing Automation Integration from the B2B Perspective
A new research report from ClickDimensions and Ascend2
As marketers demand data-driven insights to ensure positive CX, marketing technology also continues to evolve and campaigns success is now determined by the resulting data.
How B2B Marketers Visualize Marketing Data with Dashboards
Strategies, tactics and trends
Malin Donoso Martnes shares her journey to becoming the first-ever MVP for Dynamics 365 for Talent
After close of the $1.35 billion deal, ClickSoftware to join Salesforce Service Cloud.
Tie-ins to Common Data Service will add more MR data to business processes
Using Marketing Automation for Customer Retention
Flourishing in the new marketing frontier