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Amplify Dynamics GP with a Best-of-Breed Warehouse Management System
Whitepaper by HighJump
Unification of digital messaging add-ons includes future updates, says GM.
Improving the Customer Experience through Service Innovation
When it comes to relationships between customers and businesses—the customer is in control
An Introduction to Marketing Dashboards for Microsoft Dynamics 365 Users
The benefits of using marketing dashboards
How Leading Brands Are Overcoming 5 Common Customer Service Challenges
Consumer expectations are skyrocketing
7 Steps to a Successful CRM Implementation in the Public Sector
Deploying CRM in the new era of connected customers
Marketing Automation Integration from the B2B Perspective
A new research report from ClickDimensions and Ascend2
As marketers demand data-driven insights to ensure positive CX, marketing technology also continues to evolve and campaigns success is now determined by the resulting data.
How B2B Marketers Visualize Marketing Data with Dashboards
Strategies, tactics and trends
Malin Donoso Martnes shares her journey to becoming the first-ever MVP for Dynamics 365 for Talent
After close of the $1.35 billion deal, ClickSoftware to join Salesforce Service Cloud.
Tie-ins to Common Data Service will add more MR data to business processes
Using Marketing Automation for Customer Retention
Flourishing in the new marketing frontier
A selection of announcements from the Dynamics partner channel
Insurance companies can leverage an omni-channel approach with Dynamics 365 to better serve customers
D365 Customer Engagement app customers to get a base entitltement of survey responses per month.
A selection of recent Microsoft partner news and announcements.
Dynamics 365 portals will be brought along; Licensing details expected in July.
A focus on pre-built tools and algorithms, with integration to Customer Service, Customer Service Insights, Flow.