The Critical Importance of Integrated Marketing Technology and CRM for IT and Marketing Teams
The value of native for Microsoft Dynamics
A selection of announcements from the Dynamics partner channel
4 Emerging Customer Service Technology Trends
Customer service innovations in a global pandemic
4 Secrets to Seamless Customer Service with Dynamics 365
What’s the missing piece that can bring your customer experience strategy to life?
A selection of announcements from the Dynamics partner channel
Dynamics GP: Integrated E-Payment and the Future of B2B
B2B clients want the freedom to pay their bills online
2020 Marketing with Microsoft Dynamics 365 Idea eBook
20 ways to transform your marketing this year
How to Innovate Your Customer Service with an Omni-Channel Strategy
The ability to provide customer-centric omni-channel service should be a priority in your organization.
Microsoft Dynamics customers get broader options, more complex outlook, partners say.
What Marketers Can Learn From 10 of Today’s Most Innovative Companies
Marketing lessons from disruptors
Improving the Customer Experience through Service Innovation
When it comes to relationships between customers and businesses—the customer is in control
An Introduction to Marketing Dashboards for Microsoft Dynamics 365 Users
The benefits of using marketing dashboards
How Leading Brands Are Overcoming 5 Common Customer Service Challenges
Consumer expectations are skyrocketing
7 Steps to a Successful CRM Implementation in the Public Sector
Deploying CRM in the new era of connected customers
Marketing Automation Integration from the B2B Perspective
A new research report from ClickDimensions and Ascend2
How B2B Marketers Visualize Marketing Data with Dashboards
Strategies, tactics and trends
Using Marketing Automation for Customer Retention
Flourishing in the new marketing frontier
The B2B Perspective on Marketing Resource Effectiveness
How are B2B marketers utilizing outside resources to optimize results?
A selection of announcements from the Dynamics partner channel