A selection of announcements from the Dynamics partner channel
City of Austin Modernizes Service and Program Delivery of the Economic Development Department with Dynamics 365 CE|CRM
The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365 CRM (CE)
Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM
While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM
Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM
Enterprise Bank decided it was time to replace an older CRM system
Logan University Saves 20% on SMS Texting and Countless Hours using native Microsoft integration
With a new CRM and a generation of students preferring text messages over emails, the institution recognized an opportunity to modernize its communications strategy
Microsoft Dynamics & SMS/Text Messaging Platforms: 7 Things to Consider
It’s important to find a truly native integration in order to realize the full benefit of using SMS/texting
(Infographic) 7 Key Clauses Commonly Found in SaaS Contracts
This infographic breaks down seven key clauses found in most SaaS contracts
- AP Automation
- Advanced Pricing
- Associations
- BI and Reporting
- Bill Of Material Mgmt
- Billing
- Budgeting
- Business Central
- Business Performance Mgmt
- CPQ (Configure, Price, Quote)
- Complex Billing
- Consumer Goods
- Contract Management
- Customer Relationship Mgmt
- Customer Service
- Dynamics 365
- Dynamics GP
- Dynamics NAV
- Finance and Operations
- Financial Management
- Financial Services
- Freight Management
- IT Service Management (ITSM)
- Invoice Processing
- KPIs
- Marketing
- Microsoft Office 365
- Revenue recognition
- SaaS
- Sales & Marketing
- Sales Quoting
- Sales and Operations Planning
- Sales/Product Configurator
- Service Management
- Software
- Subscription Management
- Subscription billing
Core Benefits of Financial Transformation
This booklet will walk you through some core benefits of financial transformation.
- AP Automation
- Accounting
- Aerospace & Defense
- Auditing
- Automotive
- BI and Reporting
- Bill Of Material Mgmt
- Budgeting
- Business Central
- Business Process Mgmt
- Construction
- Consumer Goods
- Contract Management
- Customer Service
- Data Management
- Distribution
- Distribution
- Dynamics 365
- Dynamics GP
- Dynamics NAV
- E-Commerce
- Electronics
- Energy
- Finance and Operations
- Financial Management
- Financial Services
- Health & Wellness
- Healthcare
- Hosting Services
- Industrial Equipment
- Insurance
- Manufacturing
- Microsoft Azure
- Microsoft Office 365
- Professional Services
- Property Management
- Real Estate
- Retail
- Revenue recognition
- Sales & Marketing
- Software
- Tax Management
- Tax and Accounting
- Telecommunications
- Transportation
- Utilities
Core Challenges of Financial Transformation
Build a roadmap for success by identifying the common financial transformation challenges encountered both internally and externally
- AP Automation
- Accounting
- Auditing
- BI and Reporting
- Bill Of Material Mgmt
- Budgeting
- Business Central
- Business Performance Mgmt
- Business Process Mgmt
- Construction
- Consumer Goods
- Contract Management
- Customer Service
- Data Management
- Distribution
- Document Management
- Dynamics 365
- Dynamics AX
- Dynamics GP
- Dynamics NAV
- E-Commerce
- Electronics
- Energy
- Finance and Operations
- Financial Management
- Financial Services
- Forecasting
- Healthcare
- Hosting Services
- Insurance
- Manufacturing
- Microsoft Azure
- Microsoft Office 365
- Multi-Entity Management
- Professional Services
- Property Management
- Real Estate
- Retail
- Revenue recognition
- Software
- Tax Management
- Tax and Accounting
- Telecommunications
- Utilities
Case study: Sunshine 811 Saves $15,000 Annually by Streaming Recurring Billing with Subscription Billing Suite
Sunshine 811 struggled to gain complete visibility of its billing processes. Discover their journey to streamlining recurring revenue
- Accounting
- Auditing
- Automotive
- Banking
- Bill Of Material Mgmt
- Billing
- Budgeting
- Business Performance Mgmt
- Business Process Mgmt
- Complex Billing
- Consolidation Accounting
- Construction
- Consumer Goods
- Contract Management
- Customer Relationship Mgmt
- Customer Service
- Distribution
- Distribution
- Dynamics 365
- Dynamics AX
- Dynamics CRM
- Dynamics GP
- Dynamics NAV
- Dynamics SL
- Education
- Energy
- Financial Management
- Financial Services
- Forecasting
- Health & Wellness
- Healthcare
- Hospitality
- Hosting Services
- Industrial Equipment
- Insurance
- Invoice Processing
- Manufacturing
- Media & Entertainment
- Microsoft Office 365
- Pharmaceuticals
- Power platform
- Professional Services
- Real Estate
- Rental
- Retail
- Software
- Staffing & Recruiting
- Subscription Management
- Subscription billing
- Tax and Accounting
- Telecommunications
- Telemarketing
- Transportation
- Utilities
Booklet | Build a Financial Backbone for Sustainable Hospitality Expansion
Best practices and resources to build the financial backbone necessary to enable a successful hospitality expansion
- Accounting
- Auditing
- Azure
- BI and Reporting
- Billing
- Business Central
- Business Performance Mgmt
- Complex Billing
- Consumer Goods
- Customer Relationship Mgmt
- Customer Service
- Dynamics 365
- Dynamics AX
- Dynamics GP
- Dynamics NAV
- Energy
- Enterprise Asset Mgmt
- Finance and Operations
- Financial Management
- Financial Services
- Health & Wellness
- Healthcare
- Hospitality
- Hosting Services
- Insurance
- Invoice Processing
- Manufacturing
- Microsoft Office 365
- Multi-Entity Management
- Payment Processing
- Power platform
- Project Management
- Rental
- Revenue recognition
- Service Management
- Tax Management
- Tax and Accounting
- Telecommunications
- Travel & Leisure
The CFO’s Playbook for Retail Transformation
Competing in a world where customer expectations have never been higher drives brands to embrace rapid change—retailers who struggle to keep pace face shuttered stores and bankruptcy. The stakes are high, and failure is tangible.
- AP Automation
- Accounting
- Advanced Pricing
- Auditing
- BI and Reporting
- Banking
- Billing
- Budgeting
- Business Central
- Business Performance Mgmt
- Business Process Mgmt
- Business Rules Mgmt
- CPQ (Configure, Price, Quote)
- Collections Management
- Commerce
- Complex Billing
- Consolidation Accounting
- Contract Management
- Credit Card Processing
- Customer Engagement
- Customer Experience (CX)
- Customer Relationship Mgmt
- Customer Service
- Demand Planning
- Dynamics 365
- Dynamics AX
- Dynamics GP
- Dynamics NAV
- E-Commerce
- Enterprise Asset Mgmt
- Expense Management
- Finance and Operations
- Financial Management
- Financial Services
- Forecasting
- Freight Management
- Fundraising
- Hospitality
- Inventory Management
- Invoice Processing
- KPIs
- Lease Management
- Master Data Mgmt
- Media & Entertainment
- Microsoft Office
- Microsoft Office 365
- Microsoft Small Business Financials
- Multi-Entity Management
- Multicurrency
- Payment Processing
- Planning and Scheduling
- Power platform
- Real Estate
- Regulatory Compliance
- Rental
- Retail
- Retail POS
- Revenue recognition
- SaaS
- Sales Order Processing
- Sales Quoting
- Service Management
- Subscription Management
- Subscription billing
- Supply Chain Execution
- Supply Chain Management
- Telecommunications
- Warehouse Management
- Workflow Management
Vitaldent Connects Patients and Healthcare Providers in the Cloud to Achieve More Personalized Care
A seamless data set that gives patients the best experience when they visit their clinics
The Shift to Customer Experience in Retail
Customer xxperience overtakes price and product
- AI
- Commerce
- Consumer Goods
- Contact Center
- Customer Engagement
- Customer Experience (CX)
- Customer Insights
- Customer Relationship Mgmt
- Customer Service
- Customer Service
- Customer Service Insights
- Customer Voice
- Direct Store Delivery (DSD)
- Dynamics 365
- E-Commerce
- Email Management
- Fashion
- Footwear
- Marketing
- Marketing Automation
- Marketing Insights
- Mixed Reality
- Mobile Applications
- Portals
- Power Pages (Power Apps Portals)
- Power Virtual Agents
- Power platform
- Product Visualize
- Retail
- Retail POS
- Web Storefront
Combine ITIL best practice with a market-leading service CRM to boost customer loyalty, internal productivity and...
How Dynamics CRM/CE Partners Benefit from ITSM Technology
How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice
- Customer Engagement
- Customer Relationship Mgmt
- Customer Service
- Customer Service
- Dynamics 365
- Hosting Services
- IT Asset Management (ITAM)
- IT Service Management (ITSM)
- Inventory Management
- KPIs
- Knowledge Management
- Microsoft Office 365
- Portals
- Power Pages (Power Apps Portals)
- Power Virtual Agents
- Power platform
- Professional Services
- Robotic Process Automation (RPA)
- Service Management
- Software
- Time & Attendance
- User Adoption
- Workflow Management
- xRM
Wolters Kluwer Tackles its Digital Transformation with Dynamics 365 Business Central
Wolters Kluwer partners with Prodware to implement Microsoft Dynamics 365 Business Central, Customer Engagement and the Power Platform to address its digital transformation
Know Your Customer: How Banks and Financial Institutions Can Reduce Waste & Improve Business Outcomes
A culture of compliance must begin from the top and filter down to the lower echelons of the financial institution
- Azure
- Banking
- Business Performance Mgmt
- Business Process Mgmt
- Complex Billing
- Consolidation Accounting
- Credit Card Processing
- Customer Experience (CX)
- Customer Relationship Mgmt
- Customer Service
- Data Warehousing
- Document Automation
- Document Management
- Dynamics 365
- Dynamics AX
- Dynamics CRM
- Enterprise Architecture
- Expense Management
- Financial Management
- Financial Services
- Governance, Risk, and Compliance (GRC)
- HR Management
- Insurance
- Invoice Processing
- Loan Management
- Microsoft Azure
- Microsoft Lync
- Microsoft Office
- Microsoft Office 365
- Payment Processing
- Power platform
- Regulatory Compliance
- Retail POS
- Risk Management
- Security
- Tax and Accounting
- Workflow Management
Types of requirements to consider when evaluating your organization's needs for CRM-related alerts and notifications