Case Studies

Our case studies library is full of customer stories from software vendors, designed to provide guidance as you investigate approaches for implementing Microsoft-related software.

5 Tips For choosing the right AMS partner

published by
Columbus

Recognize the complexity and need of your system
Know that it’s best to begin now, but it’s never too late
Your strategic partner should have access to experts around the globe, 
Ensure agility and holistic services

Understand what’s essential to drive your solution


Office Engineering adopts service management solution to save time, improve service

published by
Provance

Office Engineering, the IT service management provider for the Microsoft Office product group, sought to modernize and automate to offer better, faster service. It adopted Provance IT Service Management, which is built on Microsoft Dynamics 365 and connects with Office 365 and Azure security and operations management. Since deploying the solution to handle change requests, Office Engineering has seen big time savings, and employees are better able to enter and track requests through an easy-to-use portal. Read more…