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Copilot news & resources
From the Microsoft Dynamics 365 CE/CRM Blogs: Sales journeys; Customer retention; Integrated search providers; Mastering sales territories
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
AI
Copilot
Customer Engagement
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Email Management
Marketing
Marketing Automation
Sales
Sales & Marketing
AI Agent and Copilot Summit Preview: Equipping Microsoft Customers with AI Strategies to Drive Business Results
by
Eamon
McCarthy Earls
AlphaBOLD’s Tayyab Ali explains his firm’s approach to delivering AI-based solutions to Microsoft Biz Apps customers
AI Agent & Copilot Summit 2025
Business Process Mgmt
Copilot
Dynamics 365
Power Platform
From the Microsoft Dynamics GP Blogs: March 2025 hotfix; GP vs BC differences; Power of AI; Planning for the future
by
MSDW
Reporter
A selection of the latest insight from the Dynamics GP blogs
Business Central
Copilot
Dynamics 365
Dynamics GP
Microsoft announces new AI agents, accelerator program for sellers
by
Jason
Gumpert
New Sales Agent can close some sales on its own, Microsoft claims
Copilot
Customer Engagement
Customer Service
Dynamics 365
Field Service
Sales
Sales & Marketing
From the Microsoft Dynamics 365 CRM Blogs: Manage cases; Natural language search; Copilot page; Customer Service timeline
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Copilot
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Sales
Sales & Marketing
Ralph Haupter is leading Microsoft’s new SME&C partner organization
by
Jason
Gumpert
Moving from Microsoft EMEA leadership, Haupter will report to Judson Althoff
Azure
Copilot
Dynamics 365
Microsoft Corporate
Power Platform
MSDW Podcast: Previewing the AI Agent and Copilot Summit North America 2025 with DCI's John Siefert
by
MSDW
Reporter
The latest Microsoft speakers, session plans, and on-site experiences
AI Agent & Copilot Summit 2025
Copilot
Dynamics 365
MSDW Podcast
Power Platform
From the Microsoft Dynamics 365 CE/CRM Blogs: Autonomous agents; Field-level security; Update data; Customer Service Copilot
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Contact Center
Copilot
Copilot Studio
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Power Platform
Sales
Sales & Marketing
From the Microsoft Dynamics 365 Business Central blogs: CFOs and finance; Streamline annual budget; Customize reports/dashboards; Copilot in D365BC
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 Business Central blogs
Business Central
Copilot
Dynamics 365
Dynamics NAV
Event Preview: AI Agent & Copilot Summit NA 2025 to spotlight future of Microsoft enterprise technology
by
MSDW
Reporter
Reviewing the event's origins, themes, featured speakers, and locale
AI Agent & Copilot Summit 2025
Copilot
Copilot Studio
Dynamics 365
Power Platform
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