Copilot news & resources

From the Microsoft Dynamics 365 CE/CRM Blogs: Sales journeys; Customer retention; Integrated search providers; Mastering sales territories

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
AI Copilot Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Sales Sales & Marketing
AlphaBOLD

AI Agent and Copilot Summit Preview: Equipping Microsoft Customers with AI Strategies to Drive Business Results

by Eamon McCarthy Earls
AlphaBOLD’s Tayyab Ali explains his firm’s approach to delivering AI-based solutions to Microsoft Biz Apps customers
AI Agent & Copilot Summit 2025 Business Process Mgmt Copilot Dynamics 365 Power Platform

From the Microsoft Dynamics GP Blogs: March 2025 hotfix; GP vs BC differences; Power of AI; Planning for the future

by MSDW Reporter
A selection of the latest insight from the Dynamics GP blogs
Business Central Copilot Dynamics 365 Dynamics GP
Microsoft Sales Agent

Microsoft announces new AI agents, accelerator program for sellers

by Jason Gumpert
New Sales Agent can close some sales on its own, Microsoft claims
Copilot Customer Engagement Customer Service Dynamics 365 Field Service Sales Sales & Marketing

From the Microsoft Dynamics 365 CRM Blogs: Manage cases; Natural language search; Copilot page; Customer Service timeline

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Copilot Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Sales Sales & Marketing
Ralph Haupter

Ralph Haupter is leading Microsoft’s new SME&C partner organization

by Jason Gumpert
Moving from Microsoft EMEA leadership, Haupter will report to Judson Althoff
Azure Copilot Dynamics 365 Microsoft Corporate Power Platform
MSDW Podcast: Previewing the AI Agent and Copilot Summit 2025

MSDW Podcast: Previewing the AI Agent and Copilot Summit North America 2025 with DCI's John Siefert

by MSDW Reporter
The latest Microsoft speakers, session plans, and on-site experiences
AI Agent & Copilot Summit 2025 Copilot Dynamics 365 MSDW Podcast Power Platform

From the Microsoft Dynamics 365 CE/CRM Blogs: Autonomous agents; Field-level security; Update data; Customer Service Copilot

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Contact Center Copilot Copilot Studio Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Power Platform Sales Sales & Marketing

From the Microsoft Dynamics 365 Business Central blogs: CFOs and finance; Streamline annual budget; Customize reports/dashboards; Copilot in D365BC

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 Business Central blogs
Business Central Copilot Dynamics 365 Dynamics NAV
AI Agent & Copilot Summit 2025 banner

Event Preview: AI Agent & Copilot Summit NA 2025 to spotlight future of Microsoft enterprise technology

by MSDW Reporter
Reviewing the event's origins, themes, featured speakers, and locale
AI Agent & Copilot Summit 2025 Copilot Copilot Studio Dynamics 365 Power Platform

LATEST VENDOR RESOURCES

Copilot, this is your Captain Speaking! Jetset with Copilot Capabilities in Dynamics 365 Sales

Dynamics User Group (DUG)

Mastering Prompt Engineering: The Key to AI Success

WebSan Solutions

Business Central Manufacturing: Enhancing Production with Insight Works Apps

Insight Works

Electronic Signatures for Binary Stream MEM in D365 BC

Mekorma

How to Personalize Your Workspace in Microsoft Dynamics 365 Business Central

WebSan Solutions
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