From the Microsoft Dynamics 365 Customer Engagement Blogs: Sales forecasting; Close deals; Citizen engagement; Asset location by MSDW Reporter A selection of the latest insights from the Dynamics 365 Customer Engagement blogs Dynamics 365Customer EngagementSales
Microsoft Dynamics Partner Roundup: Product updates; New practice group; Partnership by MSDW Reporter A selection of announcements from the Dynamics partner channel Dynamics 365Customer EngagementFinance and OperationsDynamics AXDynamics CRM
Hootsuite announces new integration with Microsoft Dynamics 365 CE apps by Jason Gumpert New integration offers lead enrichment, service, and marketing segmentation capabilities Dynamics 365Customer Engagement
From entity to table: Terminology updates come to Microsoft's Common Data Service by Jason Gumpert Changes already rolling out will impact development of Power Apps, Dynamics 365 Dynamics 365Customer EngagementPower platformDataverse (CDS)Power Apps xrm
Microsoft Dynamics Profile: From CRM new hire to community advocate by Linda Rosencrance Priyesh Wagh has made the most of his young career in the Microsoft channel, first as a "fresher" and now sharing his expertise as a new MVP. Dynamics 365Customer EngagementDynamics CRMPower platformDataverse (CDS)Power Apps
4 Emerging Customer Service Technology Trends published by PowerObjects, An HCL Technologies Company Customer service innovations in a global pandemic Dynamics 365Customer EngagementDynamics CRM
Marketing in a Digital Wonderland (Infographic) published by ClickDimensions The following digital marketing tactics are considered most effective Dynamics 365Customer EngagementDynamics CRM
From Implementation to Transformation: Achieving Marketing Automation Success published by GetResponse To drive sales, key processes must be automated whenever possible Dynamics 365Customer EngagementDynamics CRM
A B2B Guide to Customer Lifecycle Marketing published by Dotdigital Enhancing the buyer’s journey with personalization Dynamics 365Customer EngagementDynamics CRM
10 Must-Haves of a Fail-Proof Document Generation Strategy published by Xpertdoc Increase internal efficiencies, lower costs, and improve customer communications and experience Dynamics 365Customer EngagementFinance and OperationsDynamics AXDynamics CRMPower platform
Microsoft Services DevOps Chooses Provance ITSM DevOps for a Rapidly Changing World published by Provance Leveraged native, out-of-the-box integrations with the Microsoft eco-system Dynamics 365Customer EngagementCustomer ServiceDynamics CRMPower platformPower Apps PortalsPower BIPower AutomateDataverse (CDS)Power Apps
10th Magnitude Builds a Managed Services Business from the Ground Up published by Provance Cost-effective use of automations for reduced workload and client self-sufficiency AzureDynamics 365Customer EngagementCustomer Service
PAR undergoes a digital transformation in ITSM to improve their employee experience published by Provance PAR adopted best practices and leveraged 90% of Provance ITSM functionality right out-of-the-box Dynamics 365Customer Engagement
Achieving Rapid User Adoption in a Complex Global CRM Implementation published by ClickLearn Using ClickLearn to support 20 different languages Dynamics 365Customer Engagement
QGate Now Uses ClickLearn to Manage Diverse Customer and Partner CRM Training Requirements published by ClickLearn Giving partners and customers a boost by expanding documentation and training capacity Dynamics 365Customer Engagement
Provance IT Service Management Provance IT Service Management is the most Microsoft-centric IT Service and Asset Management solution on the market,... Dynamics 365 Customer Engagement IT Asset Management (ITAM) IT Service Management (ITSM)
ENAVATE Customer Connect eCommerce Our Customer Connect eCommerce platform meets the toughest B2B and B2C website requirements. From powerful layout options... Business Central Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations
ENEVATE ISV Services Independent Software Vendors (ISVs) are facing a transformation. With customers moving to the cloud and to subscription-... Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations Customer Engagement
ClickLearn ClickLearn is the market leading solution for creating user instructions, e-learning and process videos for Microsoft... Dynamics AX Dynamics CRM Dynamics NAV Dynamics 365 Finance and Operations
