Social Networks news & resources

Microsoft Dynamics Partner Roundup: Integrations; IT asset management, eSignatures

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

BI and Reporting Customer Engagement Customer Relationship Mgmt Dynamics 365 Electronic Signatures Power Apps Power Platform Social Networks
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Beyond the Data - Part 4: Turning Social into Strategic Advantage

by Heidi Tucker

How to leverage social insights to open doors.

Customer Engagement Customer Relationship Mgmt Data Management Dynamics 365 Dynamics CRM Sales & Marketing Social Networks
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Say hello to the new ones: Microsoft Dynamics 365 AI for Customer Service, Sales, and Market Insights

by Hannes Holst

Microsoft continues to integrate the benefits of artificial intelligence (AI) technology into its products, including with the latest additions to the Dynamics 365  A...

3PL Artificial Intelligence (AI) BI and Reporting Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Power Automate Sales

From the Microsoft Dynamics NAV Blogs: Generate symbols; Item attributes; Flow, Twitter & NAV; Printing

by MSDW Reporter
A selection of the latest insight from the Microsoft Dynamics NAV blogs
Business Central Dynamics 365 Dynamics NAV NAV 2018 Social Networks

Social selling: Microsoft Relationship Sales brings LinkedIn Sales Navigator to Dynamics 365/CRM

by Dann Anthony Maurno
How LinkedIn Sales Navigator builds on the classic job-seeking/hiring application data for social selling, and where Dynamics 365/CRM customers stand to benefit.
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM LinkedIn Sales Navigator Marketing Sales Sales & Marketing Social Networks

Microsoft Dynamics Webcasts, October 30-November 3, 2017: CSP alliance; B2B social media marketing

by MSDW Reporter
Microsoft Dynamics experts weigh in weekly on channel news, how-to and Dynamics product direction.
Business Central Cloud Cloud Solution Provider (CSP) Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations Marketing Marketing Automation

ClickDimensions, Oktopost team on new social engagement platform

by MSDW Reporter
Partnership marries B2B social media tools with marketing automation from a Microsoft Dynamics 365 interface
Customer Engagement Dynamics 365 Marketing Marketing Automation Social Networks

Microsoft Social Engagement 2017 Update 1.7: YouTube listening, engagement

by Dann Anthony Maurno
Microsoft clearly believes that its customers cannot know their own customers too well.
Business Central Consumer Goods Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations Marketing Marketing Automation

Inspire 2017: Re-formulated programs aim to accelerate Microsoft cloud business

by Dann Anthony Maurno
Microsoft pledges to move from “partner led” to “partner first” in 2018, with productivity bundles, a biz app development platform and Azure co-sell investments
Auditing Azure Commerce Customer Engagement Dynamics 365 HR Management Inspire 2017 LinkedIn LinkedIn Sales Navigator Marketing Microsoft Corporate Power BI

Microsoft plans Dynamics 365 CRM architecture cleanup, separating the platform from apps

by Jason Gumpert
Broad range of updates reviewed on day 3 of “executive briefing” including Common Data Service, Customer Insights, security, user interface, and more.
AI BI and Reporting Business Performance Mgmt Business Process Mgmt Common Data Service Customer Engagement Customer Insights Customer Insights Customer Relationship Mgmt Customer Service Customer Service Data Integration

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Using Microsoft Social Engagement Together with Dynamics CRM (Recorded Webcast)

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Building a Roadmap to Omni-channel customer engagement success (Recorded Webcast)

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Taking Business Intelligence to the Next Level: Collaborative BI

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