Telemarketing news & resources

Convergence 2015: With sales productivity in focus, Microsoft, CRM partners offer a slew of complementary tools

by Mark Anderson

Microsoft’s sales productivity story extended well beyond Dynamics CRM at Convergence 2015, and partners stand ready to help take businesses even further

Convergence 2015 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Mobile Applications Sales Sales & Marketing Sales & Ops Planning

Microsoft Dynamics Partner Roundup; ConnectLeader-Dynamics CRM integration; AX 2012 upgrade success; UXC Eclipse, SaaSplaza partner

by Linda Rosencrance

A selection of recent announcements from the Dynamics partner channel

AX 2012 AX 4 Cloud Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Power Automate Sales

Microsoft Dynamics AX Users: Look at the CRM you have before you start shopping

by Murray Fife

Why Dynamics AX Sales and Marketing capabilities can meet the needs of many organizations who think they need a new CRM solution

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Sales & Ops Planning Telemarketing

Microsoft Dynamics CRM 2013 favorite features emerging from the partner channel

by Linda Rosencrance

With the release date approaching, more Dynamics CRM professionals share the features they are most excited about

CRM 2013 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Security Telemarketing

Microsoft Dynamics Partner Roundup: CRM Online Telephony; SL Services Automation; AX 2012 Credit Card Solution; Master VAR Growth

by Linda Rosencrance

A selection of announcements from the Dynamics partner channel

AX 2012 Business Central Credit Card Processing Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM Dynamics CRM Online Dynamics NAV

Avanade Explores Benefits, Risks of Adding Gamification to Microsoft Dynamics CRM Call Center Solutions

by Jason Gumpert

Individual and team competitions that boost engagement and advance management goals

Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM Project Service Automation Service Management Telemarketing gamification

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