4 features that a user action monitoring app for D365 CRM should provide, from activity tracking to data quality and beyond
We can understand today's location intelligence technology opportunities by studying the recent past.
A selection of the latest insights from the Dynamics 365 CRM blogs
What makes the app an ideal channel for effective customer engagement?
Implementing and customizing business apps can be daunting without expertise built on experience.
A selection of announcements from the Dynamics partner channel
New pricing and licensing for the combined offering; Transition from outbound to real-time marketing continues
The challenges of harnessing high-value, actionable customer data can impact service agents, security, and beyond
Good CSRs can’t overcome a bad process. Learn how a digital experience platform can realign your Customer Service model around engaged, proactive support
If you want to get an accurate read on AP performance and identify areas of improvement, we suggest you start with these 10
A step-by-step guide to planning, creating, launching, and maintaining a profitable BC integrated eCommerce website
This booklet will help you develop a general understanding of SaaS contracts by answering some commonly asked questions and clarifying key clauses
Reinventing the back office to drive customer value
Learn Formpipe's Lasernet software helped Abilene Machine to create, modify and distribute personalized documents to their customers after migrating to Microsoft Dynamics ...
The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365...
While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM
Enterprise Bank decided it was time to replace an older CRM system
A seamless data set that gives patients the best experience when they visit their clinics