Microsoft moves up in Gartner's field service ratings with big user growth by Jason Gumpert Upgrade attributed to big user counts, strength of features and related Azure services AzureAI and Machine LearningInternet of Things (IoT)Dynamics 365Customer EngagementField Service
Samsung and Microsoft announce a smart property management partnership by MSDW Reporter Samsung and Microsoft announce a partnership focused on smart building management AzureAI and Machine LearningIntegrationInternet of Things (IoT)Dynamics 365Customer EngagementField Service Industrial EquipmentReal Estate
Dynamics 365 and Power Platform winners and finalists in Microsoft's 2020 Partner of the Year awards by MSDW Reporter Ahead of Inspire, Microsoft issues its Partner of the Year awards for 2020, including for business applications and industries. Dynamics 365Customer EngagementField ServiceMarketingBusiness CentralFinance and OperationsPower platformPower BIPower AutomatePower Apps
Microsoft reveals 2020 release wave 2 plans for Power Platform, Dynamics 365 by Jason Gumpert A range of improvement, including launch of new apps in the October 2020 to March 2021 timeframe. Dynamics 365Customer EngagementCustomer ServiceField ServiceMarketingProject Service AutomationSalesFinance and OperationsCommerceHuman Resources (Talent)Power platformPower Apps PortalsPower BIPower AutomateCommon Data Service (CDS)Power Apps
Microsoft stresses rapid response in launch of Business Apps Summit virtual conference by Jason Gumpert Microsoft Business Applications Summit (MBAS) 2020 kicks off by calling out recent efforts to address the global health and economic crisis. Dynamics 365Customer EngagementCustomer ServiceField ServiceSalesPower platformPower AutomateCommon Data Service (CDS)Power Apps FurnitureGovernmentHealthcareRetail
A Modern Guide to Connected and Proactive Field Service for Dynamics 365 published by Alithya Real-time communication has the power to dramatically and immediately reduce costs and drive productivity Dynamics 365Dynamics CRMCustomer EngagementField Service
Top 10 Things to Consider When Choosing a Field Service Solution Provider Finding the right field service solution provider can be just as important as finding the right field service solution Dynamics AXDynamics CRMDynamics 365Finance and OperationsCustomer EngagementField Service
Field Service Management with Microsoft Dynamics CRM published by PowerObjects, An HCL Technologies Company Field service management is about being able to connect with your most important asset; your customers Dynamics CRMDynamics 365Customer EngagementField Service
