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From the Microsoft Dynamics 365 CRM Blogs: Field service bookings; Improve sales efficiency; Routing rule administration; Field Service schedule board
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Contact Center
Contact Center
Copilot
Customer Engagement
Customer Service
Customer Service
Dynamics 365
Email Management
Field Service
Field Service
Sales
5 Tactical Ways to Strengthen Sales with Marketing Automation
by
Linda
Rosencrance
How different roles can collaborate to apply metrics, develop campaigns, and deliver better results
Customer Engagement
Dynamics 365
Marketing Automation
Power Platform
Sales
Sales & Marketing
From the Microsoft Dynamics 365 CRM Blogs: Quote and order emails; Copilot for D365 Sales; Address management; Marketing features
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
AI
CPQ (Configure, Price, Quote)
Customer Engagement
Customer Experience (CX)
Customer Insights
Customer Relationship Mgmt
Dynamics 365
Marketing
Marketing Automation
Sales
Sales & Marketing
From the Microsoft Dynamics 365 CE/CRM Blogs: Sales journeys; Customer retention; Integrated search providers; Mastering sales territories
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
AI
Copilot
Customer Engagement
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Email Management
Marketing
Marketing Automation
Sales
Sales & Marketing
Microsoft announces new AI agents, accelerator program for sellers
by
Jason
Gumpert
New Sales Agent can close some sales on its own, Microsoft claims
Copilot
Customer Engagement
Customer Service
Dynamics 365
Field Service
Sales
Sales & Marketing
From the Microsoft Dynamics 365 CRM Blogs: Data visibility in D365CE; Dynamic email signatures; Streamlining data access; Copilot record summaries
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Customer Engagement
Customer Service
Customer Service
Dynamics 365
Marketing
Sales
Sales & Marketing
From the Microsoft Dynamics 365 CRM Blogs: Manage cases; Natural language search; Copilot page; Customer Service timeline
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Copilot
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Sales
Sales & Marketing
From the Microsoft Dynamics 365 CE/CRM Blogs: Autonomous agents; Field-level security; Update data; Customer Service Copilot
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Contact Center
Copilot
Copilot Studio
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Power Platform
Sales
Sales & Marketing
From the Microsoft Dynamics 365 CRM Blogs: Opportunity to quote; Field-level security; Update data; Copilot
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 CE/CRM blogs
CPQ (Configure, Price, Quote)
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Data Management
Dynamics 365
Dynamics CRM
Sales
Sales & Marketing
Sales Quoting
From the Microsoft Dynamics 365 Customer Engagement Blogs: Customer Insights – Data; AIClassify; Smart agents; New Sales features
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
AI
Customer Engagement
Customer Insights
Dynamics 365
Field Service
Marketing
Power Automate
Power Platform
Sales
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