Over 500 printed pages of updates to features, governance, developer tools, and more
We look at real-time marketing features including SMS and push notifications, the AI-assisted asset library
Integrated customer journeys, industry clouds are in focus as more details are unveiled
New GA and preview plans across the business apps portfolio include new early access features that customers can start testing on Feb 1.
Builds on standard Microsoft tech like Teams, Azure
Added data and sentiment analysis gained from e-commerce sites augments direct customer feedback, Microsoft believes
Torossian moves from leading Western Europe to new Redmond role.
Microsoft's newest licensing guide addresses new products and offers, with promise of more changes through October
All Forms Pro customers will become Customer Voice customers within the next month, and Microsoft promises minimal impact
In the past, nonprofits have had to choose between adopting off-the-shelf products intended for commercial companies and building custom solutions
Best practices and technologies for membership organizations and associations to meet modern and changing demands
Customer xxperience overtakes price and product
Measuring the value of reducing errors may be one of the most challenging aspects of an ROI analysis
A seamless data set that gives patients the best experience when they visit their clinics