Sales & Marketing news & resources

MSDW joins Resco Next 2025

MSDW Podcast: Inspections, AI, and more at Resco Next 2025

by MSDW Reporter
Highlights of interviews with Resco, Microsoft, partners, and customers at Resco Next 2025
AI Construction Copilot Customer Engagement Dataverse (CDS) Dynamics 365 Energy Fabric Field Service Field Service MSDW Podcast Medical Devices
Connected strings of lights

Connecting the Dots: Marketing Automation Strategies Fueled by Dynamics 365

by MSDW Reporter
Exploring the ways that organizations win when data flows well between sales and marketing
Customer Engagement Dynamics 365 Dynamics CRM Marketing Automation Sales Sales & Marketing

From the Microsoft Dynamics 365 CRM Blogs: Proactive engagement/ conversational journeys; Solution versioning; Customer intent agent; Update your Copilot

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Copilot Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Sales & Marketing
velosio-logo-tm.png

Velosio Acquires Strava Technology Group

by MSDW Reporter
Deal aims to enhance Velosio's customer engagement capabilities across the Microsoft Cloud
Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Dynamics 365 Power Platform Sales & Marketing
MSDW Podcast: How to turn Dynamics data into marketing wins

MSDW Podcast: How to turn Dynamics data into marketing wins

by MSDW Reporter
How data from a Dynamics 365 CRM system can help marketers get the best results for their sales teams
Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Field Service MSDW Podcast Marketing Automation Sales Sales & Marketing

From the Microsoft Dynamics 365 CE/CRM Blogs: Customer knowledge management agent; Segment in Customer Insights; D365 Sales + D365BC; WhatsApp & Dynamics 365 Contact Center

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
AI Business Central Contact Center Contact Center Copilot Customer Engagement Customer Insights Customer Relationship Mgmt Customer Service Customer Service Data Integration Dynamics 365
Ivan Stano and Andrew Lorraine at Resco Next 2025

Resco unveils product roadmap focused on 3 priorities at Resco Next 2025

by Jason Gumpert
Product strategy focuses on mobile, inspections, and components includes steady increase in AI capabilities
AI Copilot Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Fabric Field Service Mobile Applications Power Apps Power Automate Power BI

Microsoft Dynamics Partner Roundup: Streamlining purchase-to-pay; Revenue AI integration; Director of sales; Head of data/AI; AI assessment

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
AI Construction Copilot Customer Engagement Dynamics 365 Finance and Operations Sales Sales & Marketing

From the Microsoft Dynamics 365 CRM Blogs: Leads vs. opportunities; Adding age verification; Email engagement; Track outbound sales activity

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Customer Engagement Dynamics 365 Email Management Sales Sales & Marketing
CRM and the evolution of buyer behavior, with Thomas Manders

MSDW Podcast: CRM and the evolution of buyer behavior, with Thomas Manders

by MSDW Reporter
Sharing examples of business processes that Dynamics 365 users can execute on today to help unify sales and marketing
AI Customer Engagement Customer Insights Customer Relationship Mgmt Dynamics 365 Dynamics CRM MSDW Podcast Marketing Sales & Marketing

LATEST VENDOR RESOURCES

Advanced View Controls in Dynamics 365 CRM

Encore Business Solutions

By the Power of Data! Using Marketing Forms in Dynamics 365 Customer Insights - Journeys

Coffee + Dunn

Secrets to Selling Microsoft Dynamics Masterclass: Talking to Executives about D365 Customer Insights

MSDW Features

Best Practices for Lead Management in Dynamics 365 CRM

Encore Business Solutions

Delivering a Connected Customer Experience with Dynamics 365

Coffee + Dunn
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Salesforce 101: A Detailed Analysis for Positioning Dynamics 365

Seer 365
What to know about the architecture, ISV market, migrations, licensing, and more
Customer Engagement Customer Relationship Mgmt Dynamics 365 Sales & Marketing Salesforce

Integrating Dynamics 365 CE with Marketing Automation for Greater ROI

emfluence
Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!
Customer Engagement Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing

Getting Started with Sales Nurturing and Marketing Automation

emfluence

Using automated workflows to send your messages

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

How to Create a Contact and Lead Scoring Methodology That Can Transform Your Business

emfluence

Setting forth an agreed upon contact and lead scoring methodology is key for the implementation of a collaborative, cross discipline nurture program

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

Using Your Dynamics and Marketing Automation Integration to Trigger Email Campaigns

emfluence

Ensure your CRM system is funneling opportunity to your marketing automation platform with the data it needs to generate the most...

Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing
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Boosting ROI with Dynamics 365 CRM and Marketing Automation: A Case Study

emfluence
Discover how Tension Corporation transformed its sales and marketing process by integrating CRM and marketing automation for better lead management and efficiency.
Customer Engagement Dynamics 365 Marketing Automation Sales & Marketing

EMCO Streamlines Services With Microsoft Dynamics 365 Sales

enVista

Real-time visibility and centralized data with the implementation of Microsoft Dynamics CRM

Call Tracking Chemicals Customer Engagement Customer Relationship Mgmt Data Management Dynamics 365 Dynamics CRM Loyalty Management Sales & Marketing
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Innovia Power BI Reports Packs

At Innovia Consulting, we developed a portfolio of reports in Power BI to help you see the meaning behind your data. With...
Accounting Auditing BI and Reporting Business Central Dynamics 365 Inventory Management Manufacturing Power BI Power Platform Process Manufacturing Purchasing Sales & Marketing

emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Marketing Automation Marketing Insights Power Apps Sales

Velaro

Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM with...
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing
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