AI news & resources

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Ignite 2021: Microsoft Customer Experience Platform aims to accelerate use of marketing and commerce data

by Jason Gumpert

Revealed around Ignite 2021, the new marketing offering for large enterprises collects existing apps and services with value-added capabilities

AI BI and Reporting Commerce Customer Engagement Customer Experience (CX) Customer Insights Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 E-Commerce Ignite November 2021 Marketing
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Microsoft Q1 2022 earnings remarks: 20 million Power Platform MAUs, Teams validation

by Jason Gumpert

Microsoft's Q1 2022: Earnings growth of 25%, revenue growth of 22%, and more updates

AI Customer Insights Dynamics 365 Microsoft Teams Power Apps Power Platform
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Customer journey orchestration in Dynamics 365 Marketing reaches GA

by MSDW Reporter

Journeys using Power Automate triggers could extend Marketing app to broader scenarios

AI Business Process Mgmt Customer Engagement Customer Insights Dynamics 365 Marketing Marketing Automation Power Automate Power Platform Sales & Marketing Workflow Management
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Sitecore announces new Microsoft Dynamics 365 Commerce, Customer Insights connectors

by Linda Rosencrance

New integrations between Sitecore Content Hub and XM and D365 Commerce and Customer Insight aim to improve personalization, commerce experiences.

AI Azure Commerce Content Management Customer Insights Customer Relationship Mgmt Dynamics 365 E-Commerce Enterprise Content Mgmt Integration Retail
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Microsoft reveals plans for Dynamics 365 and industry cloud 2021 release wave 2

by Jason Gumpert

Updates arriving from October 2021 to March 2022 include plans for Industry Cloud offerings.

2021 release wave 2 AI Accounting BI and Reporting Business Central Customer Engagement Customer Insights Customer Relationship Mgmt Customer Service Dynamics 365 Field Service Finance and Operations
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Worldline to bring Dynamics 365 Fraud Protection to digital commerce payments suite

by MSDW Reporter

New integration aims to streamline onboarding of Fraud Protection by Worldline customers

AI Banking Dynamics 365 E-Commerce Financial Management Financial Services Fraud Protection Government Payment Processing Retail Security
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Microsoft to bring Dynamics 365 Customer Insight segments to Microsoft Advertising

by Jason Gumpert

Customer Insights customers can use first-party data in ad targeting

AI Customer Insights Dynamics 365
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Customer journey, industry clouds in focus at Dynamics 365, Power Platform 2021 release wave 1 launch

by Jason Gumpert

Integrated customer journeys, industry clouds are in focus as more details are unveiled

2021 release wave 1 AI BI and Reporting Business Process Mgmt Commerce Customer Engagement Customer Insights Customer Relationship Mgmt Customer Service Customer Voice Dynamics 365 Financial Services
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Microsoft Cloud for Healthcare, a new industry-focused solution, launches

by MSDW Reporter

Builds on standard Microsoft tech like Teams, Azure

AI Azure Customer Engagement Customer Insights Customer Service Customer Voice Dataverse (CDS) Dynamics 365 Healthcare Marketing Power Apps Power Automate
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Microsoft adding cross-channel analytics, new ML templates to Dynamics 365 Customer Insights

by Jason Gumpert

Microsoft's customer data platform (CDP), the fastest growing product in the D365 portfolio, adds new reference customers, integrations

AI BI and Reporting Customer Insights Customer Relationship Mgmt Data Integration Data Management Dynamics 365 KPIs

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Cloud-Based AP Automation Drives Digital Transformation in Manufacturing

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Revenue Recognition Module Deprecation in D365 Finance and Next Steps

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Learn what factors to consider when migrating from RevRec to Subscription Billing, and explore what the most crucial steps to take
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Integration as an Approach to Dynamics 365 Migration Projects

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Learn how integrating Dynamics 365 with existing systems can be a successful migration strategy and what criteria you can use to decide whether to use that or a one-time migration.
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2024 Manufacturing Industry Trends: Survey Report and Analysis

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This report will help equip manufacturers with greater insight into the forces shaping their industry and help them better plan for 2024 and beyond
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Overcoming Operational Complexity: How AGIS Streamlined Multi-Site Production

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The successful deployment of Wiise ERP, Jet Reports, and Shop Floor Insight empowered AGIS to meet the demands of its expanding operations. Insight Works’ Shop Floor Insight played
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Recovering Operational Efficiencies in Retail and Fashion with Microsoft Dynamics 365 F&O

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Leading Consumer Electronics Accessories Company Increases Partner Integrations By 3X While Reducing Chargebacks By 90% with EDI Services

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Seamless Evolution: Explore JMP's Shift from Dynamics AX to D365 & Automated Testing with TheTestMart

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Transforming Reily Foods: The Journey to Automated Testing Excellence in Dynamics 365 Finance Case Study

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Maintenance Manager Business Central

Website | AppSource | On-Demand Demo Maintenance Manager by Insight Works offers a structured approach to maintenance...
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MetaDocs - Document Management System

Streamline your business with MetaDocs: Efficient, Secure, and Intelligent Document Management MetaDocs is a robust document...
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Effortless Packing and Shipping, Seamlessly Integrated with Dynamics 365 Business Central MetaShip is a comprehensive...
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Managing People, Processes, and Systems with MetaPro, which is seamlessly integrated with the Microsoft Dynamics 365 Business...
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TheTestMart: Automated Testing for Microsoft Dynamics 365

Discover the benefits of automated testing with TheTestMart! Our company overview brochure highlights our unique approach to...
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