AI news & resources

Sitecore announces new Microsoft Dynamics 365 Commerce, Customer Insights connectors

by Linda Rosencrance

New integrations between Sitecore Content Hub and XM and D365 Commerce and Customer Insight aim to improve personalization, commerce experiences.

AI Azure Commerce Content Management Customer Insights Customer Relationship Mgmt Dynamics 365 E-Commerce Enterprise Content Mgmt Integration Retail

Microsoft reveals plans for Dynamics 365 and industry cloud 2021 release wave 2

by Jason Gumpert

Updates arriving from October 2021 to March 2022 include plans for Industry Cloud offerings.

2021 release wave 2 AI Accounting BI and Reporting Business Central Customer Engagement Customer Insights Customer Relationship Mgmt Customer Service Dynamics 365 Field Service Finance and Operations

Worldline to bring Dynamics 365 Fraud Protection to digital commerce payments suite

by MSDW Reporter

New integration aims to streamline onboarding of Fraud Protection by Worldline customers

AI Banking Dynamics 365 E-Commerce Financial Management Financial Services Fraud Protection Government Payment Processing Retail Security

Microsoft to bring Dynamics 365 Customer Insight segments to Microsoft Advertising

by Jason Gumpert

Customer Insights customers can use first-party data in ad targeting

AI Customer Insights Dynamics 365

Customer journey, industry clouds in focus at Dynamics 365, Power Platform 2021 release wave 1 launch

by Jason Gumpert

Integrated customer journeys, industry clouds are in focus as more details are unveiled

2021 release wave 1 AI BI and Reporting Business Process Mgmt Commerce Customer Engagement Customer Insights Customer Relationship Mgmt Customer Service Customer Voice Dynamics 365 Financial Services

Microsoft Cloud for Healthcare, a new industry-focused solution, launches

by MSDW Reporter

Builds on standard Microsoft tech like Teams, Azure

AI Azure Customer Engagement Customer Insights Customer Service Customer Voice Dataverse (CDS) Dynamics 365 Healthcare Marketing Power Apps Power Automate

Microsoft adding cross-channel analytics, new ML templates to Dynamics 365 Customer Insights

by Jason Gumpert

Microsoft's customer data platform (CDP), the fastest growing product in the D365 portfolio, adds new reference customers, integrations

AI BI and Reporting Customer Insights Customer Relationship Mgmt Data Integration Data Management Dynamics 365 KPIs

MSDW Podcast: News Roundup, September 2020

by MSDW Reporter

AI Business Central Collaborative Workspaces Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations MSDW Podcast

Microsoft appoints Vahé Torossian to lead sales in Business Applications group

Torossian moves from leading Western Europe to new Redmond role.

AI Business Central Commerce Customer Engagement Customer Voice Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations Human Resources (Talent)

Call Journey partners with Microsoft on voice data analytics

by MSDW Reporter

Data from voice calls will feed into Azure, productivity, business apps systems, companies state.

AI AI and Machine Learning Azure Customer Engagement Customer Insights Customer Relationship Mgmt Customer Service Customer Service Databases Dynamics 365 HR Management Power BI

LATEST VENDOR RESOURCES

Align Inventory with Demand and Optimize Vendor-Driven Purchasing in Business Central

Insight Works

Key Guidelines and Factors to Keep in Mind When Getting Started with AI

WebSan Solutions

Make Your D365 Security Compliant, Optimized – and Audit-Ready

Executive Automats

Detect fraud, optimize processes, and accelerate automation

AI Auditing Automated Testing Azure Business Performance Mgmt Dynamics 365 Dynamics AX Finance and Operations Governance, Risk, and Compliance (GRC) IT Asset Management (ITAM) IT Service Management (ITSM) Licensing

Microsoft Dynamics 365 Pricing & Licensing Guide 2025

Dynamics Square USA

Choose the right apps, users, and plans without getting lost in the technical jargon

AI Business Central Commerce Copilot Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Dynamics GP Dynamics Marketing

Still Using NAV? See Why CFOs Are Upgrading to Business Central

Dynamics Square USA

Upgrade NAV to Business Central – A CFO’s Guide

AI Business Central Distribution Dynamics 365 Dynamics NAV Healthcare Manufacturing

From Paper to Productivity: How to Automate AP Without Disrupting Operations

Metafile

Unlock productivity and savings without the pain of disruption—AP automation keeps your operations moving while streamlining your processes.

AI AI and Machine Learning AP Automation Accounting Azure Business Central Business Process Mgmt Document Automation Document Management Dynamics 365 Dynamics AX Dynamics GP

Why AP Automation Is a Secret Weapon Against Supply Chain Disruptions

Metafile

Stay ahead of supply chain disruptions with AP Automation.

AI AP Automation Accounting Business Central Document Automation Document Management Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Finance and Operations

More AI White Papers

Microsoft Dynamics 365 Sales Implementation: How a USA Manufacturer Transformed Its Sales Operations

Dynamics Square USA

Real-time visibility into every stage of the sales pipeline

AI Customer Engagement Distribution Distribution Dynamics 365 Manufacturing Sales Insights

Power BI Implementation for UK’s Leading Fashion Brand: Case Study

Dynamics Square USA

UK fashion leader cuts costs & boosts reporting with Power BI implementation. See how real-time insights changed it all.

AI BI and Reporting Design & Decorating Design & Living Dynamics 365 Fashion Footwear Power BI Power Platform Professional Services Real Estate Retail

How Business Central + CRM Streamlined Operations for a U.S. Medical Supplier

Dynamics Square USA

AI Business Central Customer Service Insights Dynamics 365 Medical Devices

Lights, Camera, Automation: How Cinespace Studios Streamlined AP for Global Growth

SignUp Software

Discover how Cinespace Studios brought efficiency to the spotlight by replacing manual AP processes with ExFlow — setting the stage for seamless global expansion

AI AI and Machine Learning AP Automation Azure Business Central Commerce Customer Engagement Customer Insights Customer Voice Dynamics 365 Financial Management Fraud Protection

Infographic: How Learning Resources Leverages Microsoft Dynamics 365 to Expand and Drive Future Growth

Sikich

Discover how Learning Resources and Hand2Mind transformed their operations and achieved operational excellence with Microsoft Dynamics 365 Finance and Supply Chain Management.

AI Customer Insights Dynamics 365 Finance and Operations Manufacturing Marketing Insights Power Apps Power Automate Power BI Power Platform Sales Insights Supply Chain Insights

More AI Case Studies

AI news & resources

Sitecore announces new Microsoft Dynamics 365 Commerce, Customer Insights connectors

Microsoft reveals plans for Dynamics 365 and industry cloud 2021 release wave 2

Worldline to bring Dynamics 365 Fraud Protection to digital commerce payments suite

Microsoft to bring Dynamics 365 Customer Insight segments to Microsoft Advertising

Customer journey, industry clouds in focus at Dynamics 365, Power Platform 2021 release wave 1 launch

Microsoft Cloud for Healthcare, a new industry-focused solution, launches

Microsoft adding cross-channel analytics, new ML templates to Dynamics 365 Customer Insights

MSDW Podcast: News Roundup, September 2020

Microsoft appoints Vahé Torossian to lead sales in Business Applications group

Call Journey partners with Microsoft on voice data analytics

LATEST VENDOR RESOURCES

Copilot Assistant in Dynamics 365 Business Central

Unlock the Power of Free Apps in Business Central

Billing Policy Set-up for Microsoft Copilot and AI Agents

Align Inventory with Demand and Optimize Vendor-Driven Purchasing in Business Central

Key Guidelines and Factors to Keep in Mind When Getting Started with AI

Make Your D365 Security Compliant, Optimized – and Audit-Ready

Microsoft Dynamics 365 Pricing & Licensing Guide 2025

Still Using NAV? See Why CFOs Are Upgrading to Business Central

From Paper to Productivity: How to Automate AP Without Disrupting Operations

Why AP Automation Is a Secret Weapon Against Supply Chain Disruptions

Microsoft Dynamics 365 Sales Implementation: How a USA Manufacturer Transformed Its Sales Operations

Power BI Implementation for UK’s Leading Fashion Brand: Case Study

How Business Central + CRM Streamlined Operations for a U.S. Medical Supplier

Lights, Camera, Automation: How Cinespace Studios Streamlined AP for Global Growth

Infographic: How Learning Resources Leverages Microsoft Dynamics 365 to Expand and Drive Future Growth

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Dynamic Ship Analysis

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