Microsoft names 2024 Partner of the Year Winners and Finalists

With Microsoft’s fiscal year-end rapidly approaching, the company has announced its annual list of Partner of the Year awards winners and finalists. Categories cover the company’s broad business segments as well as countries and regions worldwide.

The Partner of the Year award selection process has a reputation for being both rigorous and secretive. Despite significant investments partners make to create carefully crafted entries, details of the winning submissions are often never seen by the public due to client confidentiality arrangements or other considerations.

Microsoft offered five Dynamics-focused categories and two for Power Platform this year. Here are the winners and finalists.

Dynamics 365 Business Central

Winner: JourneyTeam

Microsoft credited JourneyTeam for its Business Central Sherpa program to guide clients through a BC implementation with a blend of workshops, templates, and coaching. They were also a finalist in the Low Code Application Development category.

Finalists: 

• Infinity Group
• Western Computer
• WebSan Solutions, Inc.

Dynamics 365 Finance

Winner: EY

The alliance between EY and Microsoft takes center stage in Microsoft's recognition of this award with praise for the firm’s global reach and focus on complex business challenges. EY had two Biz Apps wins and made two other finalist lists in 2024.

Finalists:

• Velosio
• RSM
• Accenture-Avanade

Dynamics 365 Sales & Customer Insight

Winner: Accenture-Avanade

Accenture and Avanade take on client work around the world, and Microsoft noted their leadership in working with Copilot for Sales. The firms were recognized in five of the seven Biz Apps categories, making it onto four other finalist lists.

Finalists:

• EY
• Capgemini
• HCL Tech

Dynamics 365 Service

Winner: HCL Tech
HCL’s focus on Gen AI for customer service, as well as their embrace of Microsoft Copilot for Service and Copilot Studio, helped them win this year’s D365 Service award. They also made two finalist lists.

Finalists:

• Accenture-Avanade
• Velrada
• HSO

Dynamics 365 Supply Chain

Winner: HSO

Microsoft recognized the strength of HSO’s industry solution reach and methodology for serving clients. The company was also a finalist for Service.

Finalists:

• MCA Connect
• Accenture-Avanade
• Alithya

Intelligent Automation

Winner: EY

EY grew its Microsoft Intelligent Automation business 76% year-over-year, which includes solutions built with Microsoft AI, Copilots, and Power Platform. 

Finalists:

• HCL Tech
• Cognizant Technology Solutions
• Hitachi Solutions

Low Code Application Development

Winner: Hitachi Solutions
In addition to this win, Hitachi Solutions picked up finalist recognition for the other Power Platform-related award, Intelligent Automation.

Finalists:

• JourneyTeam
• EY
• Accenture-Avanade

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Photo by Kenrick Mills on Unsplash