Insight Works, a leading Independent Software Vendor (ISV) specializing in manufacturing and distribution apps for Microsoft Dynamics 365 Business Central, is pleased to announce the release of Counter Sales v3.3. The latest version delivers refinements that simplify workflows for trade desks, parts counters, and industrial retail environments while reinforcing Insight Works’ focus on professional retail excellence.

Built directly within Microsoft Dynamics 365 Business Central, Counter Sales provides a purpose-built point-of-sale solution for organizations managing walk-in, phone-in, or counter-based transactions. Version 3.3 introduces user experience and performance improvements that enhance daily operations, reduce manual steps, and maintain seamless integration with Business Central.

“Counter Sales v3.3 continues our focus on refinement and reliability,” said Brian Neufeld, Director of Marketing at Insight Works. “These updates make day-to-day processes at trade desks and parts counters smoother and more intuitive, helping users focus on their customers rather than the system.”

New Features in Counter Sales v3.3

Version 3.3 introduces targeted updates that improve accuracy, flexibility, and ease of use:

• Streamlined Deposit Handling: Automatically apply deposits to sales orders as payments once posted, ensuring smooth and accurate financial processing without extra steps.
• Refined Contact Search Control: Gain flexibility with cross-column searches within the Enhanced Contact Search, simplifying the search process.
• Simplified Purchase Order Creation: Easily create purchase orders directly from the Counter Sales Order page.
• Automatic App Integration: Product Configurator and Order Ship Express actions now appear automatically on the Counter Sales Order page when those apps are installed.
• Cash Register Dimensions: Define default dimensions for cash registers used in reconciliations, improving accuracy in financial tracking and reporting.
• Flexible Return and Replacement Processing: The return order wizard now supports simultaneous refund and replacement order creation, streamlining complex customer transactions.
• Smarter Device User Posting: Updated logic improves how device users interact with the posting process, maintaining consistency across terminals.
• Customizable Receipt Printing: Cash register receipts now let users select which copies—customer, merchant, or both—to print, ensuring operational flexibility.
• Visual Confirmation on Quick Scan: The Quick Scan page now displays an item picture FactBox instead of an in-page picture for the last scanned item, increasing space for sales lines.
• Integrated Order Receipt Management: Order receipt report selection has moved into Business Central’s standard report selections, with an added email action from the Counter Sales Order page.
• Refined Navigation Logic: Enhanced navigation and document lookup logic improves performance when adding or finding related document entries.
• Updated Sales Statistics Access: The Counter Sales pages now use Business Central’s latest sales order statistics action for clearer financial insights.
• Improved Document Copying Process: Updated handling of copied Counter Sales documents ensures successful posting of invoices and credit memos across all actions.
• Broadened Extensibility Options: Additional public events and procedures enhance flexibility when extending barcode processing, contact searching, pricing overrides, and return order processing.
• Enhanced User Permission Framework: Indirect table permissions have been added to payment posting codeunits, making user permission setup more efficient and secure.
• Simplified User Workflow: Reduced prompts when adding selections from contact sales history or creating lost sales, enabling faster, smoother order entry.
• Optimized Application Experience: Outdated actions, procedures, and reports have been removed to provide a cleaner, more efficient user environment.

These enhancements build on the foundation of Counter Sales’ professional retail capabilities, ensuring smoother order entry, faster payment processing, and more accurate reporting.

A Continued Focus on Professional Retail

Since its launch, trade desks, industrial counters, and B2B retail operations have relied on Counter Sales for the precision of Business Central without the complexity of traditional retail systems. With support for barcode scanning, multi-payment processing, deposits, and integrated cash handling, Counter Sales remains the right-sized point-of-sale solution for professional environments.

Availability

Counter Sales v3.3 is available now on Microsoft AppSource. For more information, visit POSforDynamics.com or contact your Microsoft Partner today.

About Insight Works

Insight Works is a leading Independent Software Vendor (ISV) dedicated to creating apps exclusively for Microsoft Dynamics 365 Business Central. Insight Works specializes in the manufacturing and distribution industries and provides innovative solutions that streamline operations and enhance productivity for businesses worldwide. With a vast reseller network comprising over 750 global Microsoft Partners, Insight Works ensures its apps are accessible and supported wherever businesses operate. Headquartered in Canada, Insight Works also maintains a regional office in the Netherlands, strengthening its global reach and commitment to localized support. Learn more at https://dmsiworks.com.

As manufacturers navigate global supply chain instability and labor constraints, MxAPS brings automated finite capacity scheduling to Microsoft Dynamics 365 Business Central—turning production plans into achievable, real-world schedules.

Manufacturers around the world are facing a new era of complexity: volatile supply chains, fluctuating material availability, and ongoing capacity constraints. Traditional ERP scheduling often assumes perfect conditions, but production reality rarely aligns with these assumptions. That’s why Insight Works developed MxAPS, a finite capacity scheduling app for Microsoft Dynamics 365 Business Central that replaces guesswork with data-driven planning.

A 2025 Deloitte global manufacturing outlook found that persistent supply volatility and elevated operating costs are pushing producers to adopt more adaptive planning and automation tools. MxAPS delivers that adaptability—helping manufacturers create optimized, executable schedules that reflect real-world constraints such as machine availability, labor, tooling, and materials.

Turning Manufacturing Challenges into Executable Plans

When supply disruptions, maintenance downtime, or workforce shortages occur, static production schedules can collapse within hours. MxAPS transforms that process by introducing finite capacity scheduling inside Business Central. The result: plans that are not only optimized but also achievable.

With MxAPS, manufacturers can:

• Automatically generate schedules that respect actual machine and labor availability.
• Sequence operations dynamically, based on customizable rules and production priorities.
• Run quick “what-if” simulations to compare alternative production strategies.
• Integrate maintenance and tooling plans to minimize unplanned downtime.
• Optimize utilization, reduce idle time and cut overtime costs.

“Global manufacturing has become more dynamic—and less predictable—than ever,” said Brian Neufeld, Director of Marketing at Insight Works. “MxAPS gives manufacturers the agility to adapt in real time. Instead of fighting unrealistic production schedules, they can plan with accuracy and confidence.”

Scheduling for the Modern Manufacturing Era

By embedding advanced scheduling logic directly within Business Central, MxAPS enables manufacturers to:

• Increase throughput and eliminate production bottlenecks.
• Enhance visibility into capacity constraints before they impact delivery.
• Reduce operational costs by minimizing rework and excess inventory.
• Enhance on-time performance by planning realistically, reflecting shop-floor conditions.

In an industry where every hour of downtime matters, MxAPS empowers manufacturers to stabilize operations and maintain profitability—even as supply and demand conditions shift daily.

Availability

MxAPS is available globally through Microsoft AppSource and can be deployed quickly using the built-in setup wizard.

Learn more at SchedulingForDynamics.com or reach out to a Microsoft Partner.

About Insight Works

Insight Works is a leading Independent Software Vendor (ISV) dedicated to creating apps exclusively for Microsoft Dynamics 365 Business Central. Insight Works specializes in the manufacturing and distribution industries and provides innovative solutions that streamline operations and enhance productivity for businesses worldwide. With a vast reseller network comprising over 600 global Microsoft Partners, Insight Works ensures its apps are accessible and supported wherever businesses operate. Headquartered in Canada, Insight Works also maintains a regional office in the Netherlands, strengthening its global reach and commitment to localized support. Learn more at https://dmsiworks.com.

For manufacturers using Business Central, production scheduling often involves juggling spreadsheets, relying on tribal knowledge, and a process that breaks down the moment something changes. The result? Missed deadlines, underutilized resources, costly downtime, and constant firefighting on the shop floor.

Date & Time: November 12, 2025, 1:00 pm EDT (North America)

Register: Automate Production Scheduling and Visualize Workflows in Business Central

In this webinar, we’ll show you how to move beyond manual scheduling and embrace a fully automated, just-in-time scheduling approach—one that reflects your actual capacity, resource constraints, and production realities. Discover how to generate optimized, reliable schedules with a single click, empowering your team with more control, increased visibility, and fewer surprises.

Learning Objectives

• Understand the limitations of standard MRP scheduling in Business Central—and how to overcome them.
• Explore how intelligent, rules-based scheduling minimizes downtime and reduces setup times.
• Learn how to model your plant’s unique constraints—including machines, labor, tooling, and materials.
• Discover how real-time schedule regeneration enables quick response to disruptions or changes.

Can’t attend live? Register anyway, and we’ll send you the recording after the session!

Maintenance delays and equipment failures don’t just disrupt operations—they drive up costs and reduce productivity. For teams using Microsoft Dynamics 365 Business Central, there’s a better way to manage maintenance without relying on spreadsheets, disconnected systems, or manual follow-ups.

Join this webinar and learn to streamline maintenance tasks, stay ahead of equipment issues, and keep everything in sync, right inside Business Central.

Date & Time: November 12, 2025, 11:00 am CET (Europe)

Register: https://dmsiworks.com/events/manage-equipment-maintenance-in-business-central-plan-smarter-prevent-downtime-eu

Learning Objectives

• Understand how to manage maintenance workflows directly in Business Central.
• Automate preventive maintenance schedules to avoid costly breakdowns.
• Track assets, tasks, and parts in one connected system.
• Give technicians mobile access to assignments, documents, and time tracking.
• Use data to improve maintenance planning and reduce operational risk.

If you’re looking to reduce unplanned downtime, extend asset life, and simplify day-to-day maintenance, this session is for you.

Can’t attend live? Register anyway, and we’ll send you the recording.

Insight Works welcomed nine Microsoft Partners into its reseller program in September, expanding its global network and empowering more Business Central users worldwide.

Insight Works, a leading Independent Software Vendor (ISV) specializing in manufacturing and distribution apps for Microsoft Dynamics 365 Business Central, is excited to announce the addition of nine new Microsoft Partners to its reseller program. The onboarding, completed in September, reflects Insight Works’ continued commitment to helping businesses worldwide maximize the value of their Business Central systems through regional expertise and proven, purpose-built solutions.

The newly added partners bring strong regional experience and industry-specific knowledge, enabling manufacturers and distributors to streamline critical operations such as production scheduling, warehouse management, and quality control. By partnering with Insight Works, these organizations help Business Central users implement practical tools that drive measurable results.

“We’re excited to welcome these nine new partners into the Insight Works reseller program,” said Brian Neufeld, Director of Marketing at Insight Works. “Their local expertise and deep understanding of manufacturing and distribution challenges will help end-users maximize the value of Business Central. Together, we’re building a stronger ecosystem that empowers companies to work smarter, faster, and more efficiently.”

Nine New Resellers:

• jtangconsulting – Canada
• Gross, Mendelsohn & Associates – United States
• ACT Systems – United States
• Cetas – India
• VANDA Consultants – Canada
• Reach International – United States
• ERPgruppen – Denmark
• CoGo – Canada
• Intech – India

These partnerships further demonstrate Insight Works’ commitment to growing a strong, reliable network of resellers who understand local markets and the practical needs of Business Central users. By working together with partners, Insight Works ensures that customers worldwide receive personalized support and access to innovative apps that extend the value of Business Central.

Visit dmsiworks.com/resellers for a complete list of Insight Works’ resellers.

About Insight Works

Insight Works is a leading Independent Software Vendor (ISV) dedicated to creating apps exclusively for Microsoft Dynamics 365 Business Central. Insight Works specializes in the manufacturing and distribution industries and provides innovative solutions that streamline operations and enhance productivity for businesses worldwide. With a vast reseller network comprising over 600 global Microsoft Partners, Insight Works ensures its apps are accessible and supported wherever businesses operate. Headquartered in Canada, Insight Works also maintains a regional office in the Netherlands, strengthening its global reach and commitment to localized support. Learn more at https://dmsiworks.com.

For manufacturers and assemble-to-order (ATO) businesses using Microsoft Dynamics 365 Business Central, managing product configurations and generating accurate BOMs and routings can be a manual, error-prone, and time-intensive process. As product complexity increases, so does the risk of inconsistencies in quotes, production plans, and customer expectations.

In this webinar, we’ll show you how to reduce those risks, eliminate redundant steps, and enable your team to build accurate, customer-specific configurations—without leaving Business Central. Discover practical strategies to streamline your workflow, improve quote accuracy, and regain control over product customization.

Date & Time: October 29, 2025, 1:00 pm EDT (North America)
Register: https://attendee.gotowebinar.com/register/1994558523199566168

Learning Objectives:

• See how automated BOM and routing creation saves time and reduces errors.
• Learn to build accurate product configurations using an intuitive advanced rule builder.
• Understand how real-time dynamic pricing improves the speed and accuracy of customer quotes.
• Explore how you can streamline the management of highly complex configurable products.

Can’t attend live? Register anyway, and we’ll send you the recording after the session!

The Product Configurator app for Microsoft Dynamics 365 Business Central helps manufacturers and assemble-to-order businesses accelerate quoting, reduce errors, and automate BOMs and routings with intuitive configuration, rule-based logic, and seamless integration.

Insight Works, a leading Independent Software Vendor (ISV) for Microsoft Dynamics 365 Business Central, continues to enhance its product portfolio with Product Configurator. This purpose-built app simplifies creating BOMs and routing to make quote and order generation more efficient.

Product Configurator, seamlessly integrated with Dynamics 365 Business Central, eliminates the complexity of managing countless variations, manual data entry, and error-prone processes. The app automates BOM and routing creation, applies rule-based configuration logic, and delivers real-time pricing and costing—all from within Business Central.

“With Product Configurator, businesses streamline how they create quotes and process orders,” said Brian Neufeld, Director of Marketing at Insight Works. “Sales teams configure products in minutes, production teams receive accurate BOMs and routings instantly, and everyone works from one trusted system.”

Configure with Confidence

Product Configurator simplifies complex workflows by enabling users to:

• Build product configurations quickly with guided options and visual tools.
• Apply advanced rules to prevent invalid combinations and enforce dependencies.
• Automatically generate BOMs and routings based on selected options.
• Deliver precise costs, weights, and pricing as configurations update.
• Use quoting items to avoid unnecessary item number creation until orders are confirmed.
• Configure multiple items at once with the Bulk Configuration Builder.

Unlock the Value of Product Configurator

Companies adopting Product Configurator gain:

• Faster Quotes and Orders – Configure and process in minutes, not hours.
• Improved Accuracy – Eliminate manual errors with automated BOMs and routings.
• Greater Flexibility – Support both simple and highly complex products.
• Seamless Integration – Work natively with MPS and MRP in Business Central.

Experience Standout Capabilities

• Automated BOM and routing generation
• Advanced Rule Definition Builder for product logic
• Dynamic pricing and costing updates
• Quoting items to reduce database clutter
• Bulk Configuration Builder for high-volume quoting
• Sales order integration with accurate totals for cost, weight, and price

Get Started Today

Product Configurator is available on Microsoft AppSource and installs easily using the built-in setup wizard. Learn more or get started at CPQforDynamics.com.

About Insight Works

Insight Works is a leading Independent Software Vendor (ISV) dedicated to creating apps exclusively for Microsoft Dynamics 365 Business Central. Insight Works specializes in the manufacturing and distribution industries and provides innovative solutions that streamline operations and enhance productivity for businesses worldwide. With a vast reseller network comprising over 600 global Microsoft Partners, Insight Works ensures its apps are accessible and supported wherever businesses operate. Headquartered in Canada, Insight Works also maintains a regional office in the Netherlands, strengthening its global reach and commitment to localized support. Learn more at https://dmsiworks.com.

Insight Works announces Quality Inspector v7.23 for Business Central, delivering enhanced automation, visibility, and flexibility for quality assurance.

Insight Works, a leading Independent Software Vendor (ISV) specializing in manufacturing and distribution apps for Microsoft Dynamics 365 Business Central, is pleased to announce the release of Quality Inspector v7.23. The latest version introduces new features designed to streamline your quality control process to reduce rework and maximize customer satisfaction.

The Quality Inspector app enables companies to transition from a paper-based quality assurance system to a fully digital one. By centralizing inspections inside Business Central, the app simplifies data collection, automates workflows, and ensures consistent monitoring of product and process quality.

“With version 7.23, we’re giving users more flexibility in how they structure tests, greater visibility into inspection data, and better tools for proactive quality management,” said Brian Neufeld, Director of Marketing at Insight Works. “These updates help organizations reduce rework, strengthen compliance, and maintain high levels of customer satisfaction.”

New Features in Quality Inspector v7.23:

• Barcode Label Report: Print a barcoded item label report directly from the Quality Test page, simplifying physical tracking of items being tested.
• Simplified Transfer Handling: Navigate direct and non-direct transfers with greater ease when using transfers as a disposition.
• Flexible Sample Sizing: Define sample size using fixed quantities or percentages in addition to Acceptable Quality Level (AQL), giving more control over how tests are structured.
• Deeper Document Integration: View FactBoxes on key documents to see the number of tests tied to the document, its lines, and its items at a glance.
• Proactive Purchase Order Testing: Trigger quality tests automatically when a purchase order is released, ensuring earlier visibility into quality checks.

Elevating Quality Management in Business Central

The launch of Quality Inspector v7.23 underscores Insight Works’ commitment to helping manufacturers and distributors foster a culture of continuous improvement. By digitizing inspections and expanding automation capabilities, the latest version enables easier compliance with industry standards, reduces operational risk, and delivers consistent product quality.

Whether used by quality inspectors, production supervisors, or regulatory compliance officers, Quality Inspector v7.23 is a vital tool for companies seeking to manage inspections efficiently and ensure customer satisfaction.

To learn more about Quality Inspector or upgrade to the latest version, visit QualityForDynamics.com or contact your Microsoft Partner today.

About Insight Works

Insight Works is a leading Independent Software Vendor (ISV) dedicated to creating apps exclusively for Microsoft Dynamics 365 Business Central. Insight Works specializes in the manufacturing and distribution industries and provides innovative solutions that streamline operations and enhance productivity for businesses worldwide. With a vast reseller network comprising over 600 global Microsoft Partners, Insight Works ensures its apps are accessible and supported wherever businesses operate. Headquartered in Canada, Insight Works also maintains a regional office in the Netherlands, strengthening its global reach and commitment to localized support. Learn more at https://dmsiworks.com.

Inventory counts can often be a headache—manual entry, disjointed spreadsheets, outdated paper sheets, and missed items all lead to delays and insufficient data. The result? Frustrated staff, inaccurate stock levels, and lost time.

This webinar is for Business Central users who are tired of chaotic count days and unreliable numbers.

Date and Time: October 15, 2025, 11:00 am CET (Europe)
Register: https://dmsiworks.com/events/inventory-counts-in-business-central-how-to-overcome-common-pitfalls

We’ll show how you can:

• Cut down count times with flexible, filter-based count sheet generation
• Enable multi-user count entry to finish faster—without stepping on each other’s work
• Use barcodes to eliminate manual errors and track items down to the bin, lot, or serial number
• Reconcile discrepancies easily and post counts with confidence
• Handle everything from simple stockrooms to complex warehouse setups (yes—even WIP and advanced warehousing)

Whether you’re prepping for a year-end physical count or fine-tuning your cycle count process, this session will help you take control and stop dreading inventory time.

You’ll learn how to:

• Create smart count sheets tailored to how your team counts
• Speed up data entry with real-time collaboration and mobile barcode support
• Analyse and resolve count differences before posting
• Improve audit trails and recount accuracy for compliance and confidence

If your current process is clunky, error-prone, or just exhausting—this session will show you a better way to count.

Can’t join live? Register anyway, and we’ll send the recording.

Efficient sales operations start at the counter. Whether you’re managing a trade desk, parts counter, or small outlet, fast and accurate order processing is essential. You can simplify your daily sales tasks—right at the counter—using Microsoft Dynamics 365 Business Central, with no need for external systems or complex workarounds.

Date and Time: October 15, 2025, 1:00 pm EDT (North America)

Register: https://dmsiworks.com/events/optimize-counter-sales-workflows-with-counter-sales-in-business-central

Join this webinar to see how to streamline order entry, improve transaction accuracy, and manage flexible payment workflows. From barcode scanning to lost sales tracking and real-time pricing adjustments, you’ll learn how to give your sales team the tools they need to work faster and smarter.

Learning Objectives:

• Understand how native integration with Business Central improves workflow efficiency and data accuracy.
• See how barcode scanning and advanced item search reduce manual steps and errors.
• Learn how flexible payment handling—including deposits and split payments—supports real-world sales scenarios.
• Explore features that help recover lost sales and identify upsell opportunities.
• Evaluate Counter Sales as a practical, scalable solution for frontline sales operations.

Can’t attend live? Register now and we’ll send you the recording after the session.