How Business Central + CRM Streamlined Operations for a U.S. Medical Supplier

A leading medical supplies manufacturer based in Florida, USA, partnered with Dynamics Square to modernize operations, eliminate data silos, and replace outdated systems like QuickBooks.

The company faced major challenges, including disconnected systems, inaccurate financials, limited customer service capabilities, manual sales tracking, and operational inefficiencies that impacted overall productivity.

By implementing Microsoft Dynamics 365 Business Central along with Dynamics 365 Sales & Customer Service, Dynamics Square helped unify their operations—automating workflows, improving financial accuracy, streamlining order processing, and enhancing visibility across departments.

As a result, the manufacturer saw improved sales performance, stronger customer relationships, faster financial reporting, and a scalable foundation to support future growth.

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