A selection of the latest insights from the Dynamics 365 CE/CRM blogs
The latest Azure partner updates
New enterprise solution combines a broad range of agent-based sales and service capabilities
Microsoft representatives share details of what's ready to go and what will be changing
Virtual Agents will add pro-code capabilities of Azure Bot Framework Composer
Avaya’s entire OneCloud Contact Center as a Service portfolio will be deployed on Azure
CBRE’s fmPilot solution for large retail and multi-site sector will add a range of Field Service capabilities
Following funding in 2021 to expand SaaS reach, the company has launched OwnBackup Recover for Dynamics 365
Customer xxperience overtakes price and product
How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice
Learn how leading companies are moving beyond traditional CRM capabilities and achieving true customer engagement
3 Secrets all Dynamics CRM customers should know about customer service
B2B clients want the freedom to pay their bills online
The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365...
While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM
Enterprise Bank decided it was time to replace an older CRM system
