Examining common use cases for location data in the context of marketing, sales, and service scenarios
This is HSO's third acquisition in North America since it received funding in 2019
As interest grows in edge computing scenarios, experts must offer strategies that build trust, says solution architect Andy Nelson
15 new and updated capabilities that are sure to improve customer experiences
Updates arriving from October 2021 to March 2022 include plans for Industry Cloud offerings.
No-cost read and edit access to D365 CRM entities is coming to Teams users, Microsoft has announced
Customers should use the D365 migration program for guidance on transitioning, says program manager
A selection of the latest insight from the Dynamics AX/365 Finance and Operations blogs
Life sciences division expands company's other industry-focused mixed reality use cases
Customer xxperience overtakes price and product
How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice
Learn how leading companies are moving beyond traditional CRM capabilities and achieving true customer engagement
3 Secrets all Dynamics CRM customers should know about customer service
B2B clients want the freedom to pay their bills online
A seamless data set that gives patients the best experience when they visit their clinics
Wolters Kluwer partners with Prodware to implement Microsoft Dynamics 365 Business Central, Customer Engagement and the Power Platform to address its digital transfo...