Microsoft representatives share details of what's ready to go and what will be changing
Virtual Agents will add pro-code capabilities of Azure Bot Framework Composer
Avaya’s entire OneCloud Contact Center as a Service portfolio will be deployed on Azure
CBRE’s fmPilot solution for large retail and multi-site sector will add a range of Field Service capabilities
Following funding in 2021 to expand SaaS reach, the company has launched OwnBackup Recover for Dynamics 365
Event is expanding from Office 365, SharePoint, and Teams to business apps
Types of requirements to consider when evaluating your organization's needs for CRM-related alerts and notifications
Cloud has grown significanly in the healthcare industry as a result of the Covid-19 pandemic
A look at the features and benefits of adding this type of visualization to a Dynamics 365 CRM solution.
A guide for managers and lead reps
