MSDW Podcast: Reviving the Canadian National Dynamics 365 CE/CRM User Group

The Canadian National Dynamics 365 CE/CRM User Group has a long tradition of bringing members of the community together, both virtually and in-person. The group paused its activities during the pandemic, but they are back with new events, new plans, and a new organizing platform with the support of Dynamics User Group (DUG).

Two of the organizers of the Canadian National group, Microsoft MVPs Malcolm McAuley of C5 Insight and Rick McCutcheon, update us on building new momentum among Canadian users and how they see the group moving forward at both a regional and national level.

Group members come from a variety of organizations, Rick and Malcolm tell us. Often these users are the lone CRM experts in their organizations, so the connections to other users can be invaluable when planning how to enhance skills and learn about new technology.

Malcolm and Rick also discuss the challenges of offering content that resonates with others while also working toward their goal of increasing the volume of meetings, aiming for a monthly cadence. Malcolm also explains what the group has planned for the future, like more roadmap guidance, additional perspective on related Microsoft products, and helping foster direct connections between members.