A selection of the latest insights from the Dynamics 365 CE/CRM blogs
The latest Azure partner updates
New enterprise solution combines a broad range of agent-based sales and service capabilities
Microsoft representatives share details of what's ready to go and what will be changing
Virtual Agents will add pro-code capabilities of Azure Bot Framework Composer
Avaya’s entire OneCloud Contact Center as a Service portfolio will be deployed on Azure
CBRE’s fmPilot solution for large retail and multi-site sector will add a range of Field Service capabilities
Following funding in 2021 to expand SaaS reach, the company has launched OwnBackup Recover for Dynamics 365
Customer xxperience overtakes price and product
How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice
Learn how leading companies are moving beyond traditional CRM capabilities and achieving true customer engagement
3 Secrets all Dynamics CRM customers should know about customer service
B2B clients want the freedom to pay their bills online
A seamless data set that gives patients the best experience when they visit their clinics
Wolters Kluwer partners with Prodware to implement Microsoft Dynamics 365 Business Central, Customer Engagement and the Power Platform to address its digital transfo...