MACRC: Reducing Processing Times With a Streamlined Dynamics CRM System
Mid-America Carpenters Regional Council’s (MACRC) Benefit Administration office had aging software that was not integrated with other systems and required manual indexing, which was time-consuming and inefficient. Now the office has a new streamlined workflow in which claims take just a few days to be processed and paid instead of weeks. See how they achieved this improvement with assistance from Forvis Mazars.
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At Forvis Mazars, our Microsoft practice within Business Technology Services empowers organizations to unlock growth through intelligent digital transformation.