What makes the app an ideal channel for effective customer engagement?
A selection of announcements from the Dynamics partner channel
A selection of the latest insights from the Dynamics 365 CRM blogs
The challenges of harnessing high-value, actionable customer data can impact service agents, security, and beyond
Customer xxperience overtakes price and product
How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice
Learn how leading companies are moving beyond traditional CRM capabilities and achieving true customer engagement
3 Secrets all Dynamics CRM customers should know about customer service
B2B clients want the freedom to pay their bills online
The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365...
While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM
Enterprise Bank decided it was time to replace an older CRM system
