IT Service Management for Dynamics 365 Customer Service
About This Solution
Combine ITIL best practice with a market-leading service CRM to boost customer loyalty, internal productivity and team collaboration.
IT Service Management is a CRM solution for IT service providers integrated with Microsoft Dynamics 365 Customer Service supporting ITIL best practice.
Where are you on your IT Service Management journey?
Read our expert's current blog series about the ITSM Maturity Curve, and how your service operation can move forward.
- What is the IT Service Management Maturity Curve?
- Putting the right foundations in place.
- The IT Service Desk is born.
Follow Jeroen to read more articles coming up.
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