With Microsoft committed to more and better integration of new Office tools to Salesforce, the Dynamics CRM team seems to sense a new urgency in its roadmap
Group O needed NAV to support its business process outsourcing services. It also needed a clever Director of Business Technology, which it found in Kim Congleton.
The orchestration of front and back offices not only requires a smart CRM platform like Dynamics CRM, but an even smarter new generation integration framework.
A cautious procurement process, a hands-on partner, and a customer willing to take calculated risks on new software should provide the makings of a successful ERP/CRM makeover
Many organizations connect Dynamics CRM to their Dynamics NAV using Microsoft's out-of-the-box integration, but how can you achieve this for multiple NAV instances?
Discover how the City of Austin's Economic Development Department leveraged Microsoft Dynamics 365 CE to drive economic growth and operational success.
