Customer Engagement news & resources

Data integration enables customer satisfaction, accurate and speedy invoicing, the omnichannel experience. Which data is your top priority?

Starting with operational entities like sales, service, and purchasing, the PowerApps team aims to build familiarity and demonstrate usage of CDM in apps.

SSB Consulting helps sports and entertainment clients like the Trail Blazers retain and upsell ticketholders using Dynamics CRM and customer-loyalty analytics.

A new discussion on the importance of corporate culture, the human experience, and how self-interest drives both customers and companies.

His niche industry is catching up on ecommerce, B2B, and consumer portals. 

A selection of announcements from the Dynamics partner channel

GA includes numerous new features aimed at integration with partnered solutions, advanced notifications.

Examining the themes Microsoft reinforced at WPC 2016, as well as the questions partners were left asking.

No Project Green reboot here, just a new strategy that preserves legacy Dynamics products and allows for future growth, says Microsoft Technical Fellow Mike Ehrenberg in a ne...

Commercial cloud annualized revenue run rate exceeds $12.1 billion; Dynamics holds steady, Azure soars, but Windows 10 revenue deferrals hurt.