Customer Service

Machine learning: Extracting your strategy from your data

Your Roadmap to Intelligent Assisted Customer Support

Deliver more effortless and efficient support experiences
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Coveo for Microsoft Dynamics 365


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Coveo AI-powered search takes your Dynamics 365 search experience to the next level.  Once installed, the solution seamlessly integrates with Dynamics 365 and is available directly from the built-in global search box....[READ MORE]


Make business personal.

Coveo uses intelligent search and AI technologies to personalize every digital experience for customers, partners, dealers, and employees.  Cove...[READ MORE]


Microsoft Dynamics 365 Portals: Adxstudio migration and the newest v8.4 features

Microsoft has released version 8.4 of the portal capabilities for Dynamics 365, and Adxstudio Portals version 7 upgrade details.

Summit EMEA Preview: Calling all call center professionals

Microsoft Dynamics 365 + BI: Four benefits of combining Dynamics data with other data sources

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