Customer Service

Guide: 3 Keys to Successful Microsoft Dynamics 365/CRM Adoption

Download this guide for your step-by-step game plan to a successful Microsoft Dynamics CRM (Dynamics 365) journey

See the Latest CRM/Dynamics 365 Omnichannel Solution Co-developed by Microsoft and CaféX (Recorded Webcast)

Watch this recorded webinar to see the latest CRM/Dynamics 365 omnichannel solution co-developed by Microsoft and CaféX.

Machine learning: Extracting your strategy from your data

Your Roadmap to Intelligent Assisted Customer Support

Deliver more effortless and efficient support experiences
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Coveo for Microsoft Dynamics 365

PUBLISHED BY: Coveo

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Coveo AI-powered search takes your Dynamics 365 search experience to the next level.  Once installed, the solution seamlessly integrates with Dynamics 365 and is available directly from the built-in global search box....[READ MORE]

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Make business personal.

Coveo uses intelligent search and AI technologies to personalize every digital experience for customers, partners, dealers, and employees.  Cove...[READ MORE]

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Microsoft Dynamics 365 Portals: Adxstudio migration and the newest v8.4 features

Microsoft has released version 8.4 of the portal capabilities for Dynamics 365, and Adxstudio Portals version 7 upgrade details.

Summit EMEA Preview: Calling all call center professionals

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