Customer Engagement news & resources

Why companies with exceptional customer knowledge have made BI a key to their success

A selection of announcements from the Dynamics partner channel

From architecture to customization to user experience, NAV professionals say they are impressed with the new interface

The five part solution roadmap, FY14 financial performance, new buzzwords, and more in day one of #FAE14

Setting up retail reward cards for multiple levels of loyalty

Capptain integration is in the works, says CRM GM Jujhar Singh

Dynamics CRM Director of Product Marketing Angela Bandlow talks about the evolution of Dynamics Marketing and the expanding opportunity for the CRM product line

Opinions still vary widely on the impact of Microsoft's increased efforts to sell CRM partners on the Dynamics Marketing opportunity

A selection of announcements from the Dynamics partner channel

Improving management of the district’s social administrative affairs, social assistance and welfare, marriage and adoption services, and community management and services