Customizing the Account Entity in Microsoft Dynamics CRM/CE

The out of the box configuration of the Account Entity in Microsoft Dynamics CRM has room for improvement when it comes to user experience
Marketers must cater to these new digital demands to fill the pipeline and drive the bottom line
Benchmark Report: The State of Marketing in Microsoft Dynamics

Valuable insights on the State of Marketing in Microsoft Dynamics today
Vitaldent Connects Patients and Healthcare Providers in the Cloud to Achieve More Personalized Care

A seamless data set that gives patients the best experience when they visit their clinics
The Shift to Customer Experience in Retail

Customer xxperience overtakes price and product
- AI
- Commerce
- Consumer Goods
- Contact Center
- Customer Engagement
- Customer Experience (CX)
- Customer Insights
- Customer Relationship Mgmt
- Customer Service
- Customer Service
- Customer Service Insights
- Customer Voice
- Direct Store Delivery (DSD)
- Dynamics 365
- E-Commerce
- Email Management
- Fashion
- Footwear
- Marketing
- Marketing Automation
- Marketing Insights
- Mixed Reality
- Mobile Applications
- Portals
- Power Pages (Power Apps Portals)
- Power Virtual Agents
- Power platform
- Product Visualize
- Retail
- Retail POS
- Web Storefront
Microsoft Dynamics' Role in Mapping the Customer Journey

One of the many benefits Microsoft Dynamics offers marketers is the ability to map the customer journey.
A selection of announcements from the Dynamics partner channel
Business Process Management for Microsoft Dynamics ERP

As organizations look to re-implement or harmonize ERP systems, they should consider BPM to balance the needs of cost optimization with the type of differentiation that drives value
- Accounting
- Automotive
- Azure
- Business Central
- Business Performance Mgmt
- Business Process Mgmt
- Communications
- Construction
- Content Management
- Credit Card Processing
- Customer Experience (CX)
- Data Management
- Data Migration
- Dynamics 365
- Dynamics AX
- Dynamics GP
- Dynamics NAV
- Energy
- Engineering
- Enterprise Architecture
- Finance and Operations
- Financial Management
- Financial Services
- Governance, Risk, and Compliance (GRC)
- Government
- IT Asset Management (ITAM)
- IT Service Management (ITSM)
- Insurance
- Inventory Management
- Life Sciences
- Logistics
- Manufacturing
- Manufacturing
- Marketing Automation
- Microsoft Azure
- Microsoft Excel
- Microsoft Office
- Microsoft Office 365
- Microsoft Outlook
- Oil
- Pharmaceuticals
- Power platform
- Process Manufacturing
- Procurement
- Professional Services
- Real Estate
- Retail
- Risk Management
- Robotic Process Automation (RPA)
- Software
- Supply Chain Management
- Telecommunications
- Telemarketing
- Transportation
- Utilities
- Warehouse Management
- Workflow Management
How Custom Fields in Microsoft Dynamics Connect to Your Marketing Automation Strategy

How custom fields are created and how best to integrate them into your marketing automation platform
What Marketing Tools Belong in Your Tech Stack?

Equipping your company with the right marketing automation tools is a must in this day and age
Everything You Need to Know About Lead Scoring with Marketing Automation and Microsoft Dynamics

When it comes to marketing, teams understand that underneath stunning graphics, clever copy, and attention-grabbing campaigns, the focus and drive rests on generating leads for their company
Exploring the many touchpoints between the potential buyer and seller in a customer journey
All About Microsoft Dynamics 365 Marketing

Learn more about what marketing automation means, how it will improve your work and why Dynamics 365 Marketing could be the solution for you
A selection of announcements from the Dynamics partner channel
How Marketing Automation and Microsoft Dynamics Help Each Other

Learn why it's so important to integrate your marketing automation platform with your Dynamics CRM
Creating Lead Nurtures with Microsoft Dynamics and Marketing Automation

Learn how to use Microsoft Dynamics and your marketing automation platform to build technically strong lead nurture campaigns
Turning Marketing Qualified Leads into Sales Qualified Leads (with a Little Help from Marketing Automation and Dynamics)

Learn how to use Microsoft Dynamics and your marketing automation platform to move qualified leads through the sales funnel
4 Milestones to Attain for Post-Pandemic Revenue Generation

Forging a path to revenue in the digital selling landscape
Sales and Marketing Alignment with Microsoft Dynamics

Learn how to use Microsoft Dynamics and your marketing automation platform to facilitate the hand off of marketing leads to your sales team
The State of Marketing in Microsoft Dynamics Today

The data in this report was compiled from 396 unique survey responses, representing all geographies, company sizes and business types