Marketing Automation news & resources

d365-marketing-cust-engagement-journey.png

Customer journey, industry clouds in focus at Dynamics 365, Power Platform 2021 release wave 1 launch

by Jason Gumpert

Integrated customer journeys, industry clouds are in focus as more details are unveiled

2021 release wave 1 BI and Reporting Business Process Mgmt Commerce Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Voice Dynamics 365
map-red-flags.jpg

5 Things Dynamics Marketers Should Prioritize in 2021

by Margaret Wise

Marketers whose organizations use Microsoft Dynamics 365 are now looking ahead to the challenges of today’s new business landscape.

Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Marketing Automation Sales Sales & Marketing
teams-presentation.jpg

Ignite 2021: Microsoft reveals at least six new Teams integration points coming to Dynamics 365

New bi-directional integration points will touch nearly all D365 customer experience apps.

Business Central Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Event Management Field Service Field Service HR Management Human Resources (Talent)
gi_67750_clickdimensions_lockup_rgb_color.png

ClickDimensions acquires Eletype, adding intelligent monitoring and collaboration for marketing and sales

by MSDW Reporter

Deal will extend ClickDimensions offering to monitoring and notifications of sales and marketing systems 

Collaborative Workspaces Customer Engagement Dynamics 365 Marketing Automation Sales & Marketing

Microsoft Dynamics Partner Roundup: Exec hire; Rental management; Lease operations; Planning and reporting

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

BI and Reporting Business Central Customer Engagement Dynamics 365 Enterprise Asset Mgmt Finance and Operations Lease Management Marketing Automation

Microsoft Dynamics Partner Roundup: Labor management; AX upgrade; New hires

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

AP Automation Dynamics 365 Dynamics AX Finance and Operations Invoice Processing Labor Management Marketing Automation

MSDW Podcast: Steve Mordue on ISVs, Power Platform, Teams, and partner IP

Customer Engagement Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM MSDW Podcast Marketing Automation Power Apps Power Platform Robotic Process Automation (RPA) Sales & Marketing

MSDW Podcast: Marketing automation performance for Dynamics 365 users

by MSDW Reporter
Customer Engagement Dynamics 365 Dynamics CRM MSDW Podcast Marketing Automation Sales
msft-adobe-c3.jpg

C3.ai launches C3 AI CRM with Microsoft and Adobe, focused on industry needs

by MSDW Reporter

C3 AI CRM is built on Dynamics 365 and integrated with Adobe Experience Cloud.

AI and Machine Learning Aerospace & Defense Automotive Azure Customer Engagement Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Energy Financial Services Government

MSDW Podcast: The evolution of MarTech in the Microsoft channel

by MSDW Reporter
Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 MSDW Podcast Marketing Automation Microsoft Corporate Sales & Marketing

LATEST VENDOR RESOURCES

Create Customer Journeys in Dynamics 365 Marketing

Encore Business Solutions

D365 Hidden Costs Series #6 - Costs to Opportunities

Plauti

Copilot Marketing Text Generation for Dynamics 365 Business Central

WebSan Solutions

Introducing The Knowledge Hub

Coffee + Dunn

Permission Impossible? Demystifying Security for Dynamics 365 Customer Insights

Coffee + Dunn
More Marketing Automation Videos

Connecting Marketing Impact to Revenue Growth: Building a Modern Value Measurement Framework

Coffee + Dunn
A practical model that connects performance metrics across stages, departments, and systems
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Marketing Automation Sales & Marketing

The Modern Guide to Microsoft Dynamics and Marketing Automation

emfluence
Turn your Microsoft Dynamics data into automated, revenue-driving campaigns with this practical guide to marketing automation
Customer Engagement Dynamics 365 Dynamics CRM Marketing Automation Sales & Marketing

Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Sales Sales & Marketing

Integrating Dynamics 365 CE with Marketing Automation for Greater ROI

emfluence
Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing

Getting Started with Sales Nurturing and Marketing Automation

emfluence

Using automated workflows to send your messages

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing
More Marketing Automation White Papers

Gaubert Oil: Reaping the Benefits of a Unified System with Microsoft Dynamics 365

Forvis Mazars
Gaubert Oil’s transition to Microsoft Dynamics 365 Marketing boosted productivity for employees.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Marketing Automation Oil Sales Sales & Marketing

Boosting ROI with Dynamics 365 CRM and Marketing Automation: A Case Study

emfluence
Discover how Tension Corporation transformed its sales and marketing process by integrating CRM and marketing automation for better lead management and efficiency.
Customer Engagement Dynamics 365 Marketing Automation Sales & Marketing

Vitaldent Connects Patients and Healthcare Providers in the Cloud to Achieve More Personalized Care

Prodware

A seamless data set that gives patients the best experience when they visit their clinics

Azure Customer Engagement Customer Experience (CX) Customer Insights - Data Customer Relationship Mgmt Customer Service Customer Voice Dynamics 365 Email Management Finance and Operations Health & Wellness
More Marketing Automation Case Studies

The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Automation Power Apps Sales
More Marketing Automation Solutions