Marketing Automation news & resources

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Post-sale email marketing: Extend your marketing lifecycle, and turn your customers into advocates

by Dan Griffin

What should you communicate in that all-important post-sale time frame?

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Automation Sales & Marketing
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John Gravely, an entrepreneur with deep Microsoft channel ties, dies at 53

by Jason Gumpert

Gravely founded CRM-focused firms c360, ClickDimensions, and SalesSpark

Customer Engagement Dynamics 365 Dynamics CRM Marketing Automation Sales & Marketing

Microsoft Dynamics Partner Roundup: EMEA partnership; Data cleansing; Security; ISV Connect

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

BI and Reporting Business Central Customer Engagement Dynamics 365 Finance and Operations Governance, Risk, and Compliance (GRC) Marketing Automation Sales & Marketing Security Supply Chain Management

Microsoft Dynamics Partner Roundup: Life sciences; Intelligence cloud; Award winners; New hire

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

BI and Reporting Business Central Content Management Customer Engagement Dynamics 365 E-Commerce Finance and Operations Life Sciences Marketing Automation
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Walgreens Boots Alliance will pursue mass personalization with Microsoft's CDP, Dynamics 365 Customer Insights

by Jason Gumpert

Customer Insights and Adobe Experience Cloud adoption build on the Microsoft-WBA partnership that started with Azure and Microsoft 365.

BI and Reporting Customer Insights - Data Customer Relationship Mgmt Dynamics 365 Health & Wellness Marketing Automation Microsoft Corporate Pharmaceuticals Power Platform Retail Sales & Marketing

MSDW Podcast: Mike Dickerson on marketing in a crisis and the needs of Microsoft partners

by MSDW Reporter
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM ISV Connect MSDW Podcast Marketing Automation Sales & Marketing
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The rise of Dynamics 365 in the real estate, property, and housing market

by Mohamed Mostafa

As legacy vendors have struggled, the property and housing market has become a particularly good fit for Dynamics 365 and the Power Platform.

Azure Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Field Service Field Service Marketing Automation Power Apps Power Automate
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Is the Marketing Cloud the Answer for the Dynamics 365 Marketer?

by Tammy Hammond

The case for investing in a marketing cloud to address common MarTech challenges around complexity, analytics, and customer experience.

BI and Reporting Customer Engagement Customer Relationship Mgmt Data Management Dynamics 365 Dynamics CRM KPIs Marketing Automation Sales & Marketing

MSDW Podcast: Learning more about Dynamics 365 Human Resources with Malin Donoso Martnes

by MSDW Reporter
Customer Engagement Customer Relationship Mgmt Dynamics 365 Event Management Finance and Operations HR Management Human Resources (Talent) MSDW Podcast Marketing Automation Power Automate Power Platform Sales & Marketing

Top Microsoft Dynamics 365 Customer Engagement articles of 2019

by MSDW Reporter

A look back at the top Dynamics 365 Customer Engagement expert articles of 2019

Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Field Service Marketing Automation Project Management Sales & Marketing Workflow Management

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Create Customer Journeys in Dynamics 365 Marketing

Encore Business Solutions

D365 Hidden Costs Series #6 - Costs to Opportunities

Plauti

Copilot Marketing Text Generation for Dynamics 365 Business Central

WebSan Solutions

Introducing The Knowledge Hub

Coffee + Dunn

Permission Impossible? Demystifying Security for Dynamics 365 Customer Insights

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Connecting Marketing Impact to Revenue Growth: Building a Modern Value Measurement Framework

Coffee + Dunn
A practical model that connects performance metrics across stages, departments, and systems
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The Modern Guide to Microsoft Dynamics and Marketing Automation

emfluence
Turn your Microsoft Dynamics data into automated, revenue-driving campaigns with this practical guide to marketing automation
Customer Engagement Dynamics 365 Dynamics CRM Marketing Automation Sales & Marketing

Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Sales Sales & Marketing

Integrating Dynamics 365 CE with Marketing Automation for Greater ROI

emfluence
Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing

Getting Started with Sales Nurturing and Marketing Automation

emfluence

Using automated workflows to send your messages

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing
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Gaubert Oil: Reaping the Benefits of a Unified System with Microsoft Dynamics 365

Forvis Mazars
Gaubert Oil’s transition to Microsoft Dynamics 365 Marketing boosted productivity for employees.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Marketing Automation Oil Sales Sales & Marketing

Boosting ROI with Dynamics 365 CRM and Marketing Automation: A Case Study

emfluence
Discover how Tension Corporation transformed its sales and marketing process by integrating CRM and marketing automation for better lead management and efficiency.
Customer Engagement Dynamics 365 Marketing Automation Sales & Marketing

Vitaldent Connects Patients and Healthcare Providers in the Cloud to Achieve More Personalized Care

Prodware

A seamless data set that gives patients the best experience when they visit their clinics

Azure Customer Engagement Customer Experience (CX) Customer Insights - Data Customer Relationship Mgmt Customer Service Customer Voice Dynamics 365 Email Management Finance and Operations Health & Wellness
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The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
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emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Automation Power Apps Sales
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