Data migration and lower TCO are the easy parts. Getting a customer to success, with higher adoption and productivity, is where partners will find opportunity, says Mike Roge...
Reports that Marketo could be up for sale - and rumors of Microsoft’s interest - highlight a unique and time sensitive choice for Redmond on marketing solutions
Having spent more time than ever before dealing with customer service departments, the author reflects on why companies fail to deliver a satisfactory experience and how CRM ...
Struggling with a CRM that creates more work than it solves? This guide breaks down how Microsoft CRM and Copilot simplify sales, service, and marketing with AI-driven productivity
Tracking and assigning values to prospect activity is just one small piece of the customer journey. Contact scoring has a place across the entire customer lifespan
The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365...
Wolters Kluwer partners with Prodware to implement Microsoft Dynamics 365 Business Central, Customer Engagement and the Power Platform to address its digital transfo...
