Skip to main content

Customer Relationship Mgmt news & resources

by Jason Gumpert
Reports that Marketo could be up for sale - and rumors of Microsoft’s interest - highlight a unique and time sensitive choice for Redmond on marketing solutions
by Jason Gumpert
Kuvana founders Rhett Thompson and Chad Ruff shift focus from large scale marketing automation to individual sales engagement
by Matt Bolch
Top priorities: improved better customer service and response times, cost reductions, and technology that can do all of that.
by Angela Grom
Having spent more time than ever before dealing with customer service departments, the author reflects on why companies fail to deliver a satisfactory experience and how CRM ...

LATEST VENDOR RESOURCES