AI Agents news & resources

Top Dynamics 365 News of 2025

by MSDW Reporter
Recapping a year of significant changes for the Microsoft Dynamics 365 channel
AI Agents Azure Business Central Copilot Copilot Studio Customer Engagement Dataverse (CDS) Dynamics 365 Fabric Finance and Operations Power Apps Power Automate

PPCC25: Data priorities gain importance in Power Platform roadmaps and customer successes

by Jason Gumpert
How Microsoft and customers talk about overcoming data challenges to make Power Platform initiatives successful
AI Agents Copilot Copilot Studio Data Management Dataverse (CDS) Fabric Power Apps Power Platform Power Platform Community Conference 2025

PPCC25: Copilot Studio Updates Guide Enterprises Toward Agent-First Workflows

by Jason Gumpert
Agent performance, governance, model agility, and quality improvements aim to embrace corporate priorities
AI Agents Copilot Copilot Studio Power Platform Power Platform Community Conference 2025

PPCC25: Microsoft shows a year’s progress in accelerating vision of Apps + Agents + Copilot

by Jason Gumpert
A demo-heavy opening keynote featured multi-agent scenarios, newer models, and better applications
AI Agents Copilot Copilot Studio Dataverse (CDS) Power Apps Power Platform Power Platform Community Conference 2025

Microsoft 365 Copilot adds tools to let users build apps, flows, and agents

by Jason Gumpert
App Builder, Workflows agent, and light Copilot Studio access will give users more development capabilities
AI Agents Business Process Mgmt Copilot Copilot Studio Power Platform

LATEST VENDOR RESOURCES

Latest AI Updates at Bluestar PLM: Copilot Agents in Dynamics 365

Bluestar PLM

ARVO in Action: From Requirement to Working Business Central Solution (Illustrative Case Study)

Bluefort

Who Gave AI Access? Managing Dynamics 365 Risk in the Age of Copilot

Fastpath, now part of Delinea

Copilot Chronicles, September 2026: Secrets to Agent Innovation and Integration

MSDW Features

BC at Work: Discover AI-Powered Insights for Business Central from Data Courage

TD SYNNEX
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Why AI Is Exposing Fashion’s Data Problem

K3 Fashion Solutions
Why better data is the foundation for AI in fashion.
AI Agents AI and Machine Learning Azure Dynamics 365 Fashion

Making Business Central Customization Predictable with Governed AI

Bluefort
How governed AI can make Business Central customization more predictable and scalable.
AI Agents AI and Machine Learning Automated Testing Azure Business Central Configuration & Development Development Dynamics 365 Governance, Risk, and Compliance (GRC) Partner Strategy

Reducing Integration Risk in Dynamics 365 ERP Programs

Avantiico
AI Agents BI and Reporting Data Integration Data Management Dynamics 365 External Systems Interface Financial Management Healthcare Multi-Entity Management Security iPaaS

Deploying OpenClaw for Business: From Local Agent to Secure Business Infrastructure

RapidStart
How to turn OpenClaw into secure, governed business infrastructure on Microsoft.
AI Agents AI and Machine Learning Azure Business Central Copilot Customer Engagement Customer Service Dynamics 365 Enterprise Architecture Field Service Power Platform Sales

Leading with AI in Financial Services: From Automation to Intelligent Finance

AlfaPeople
How financial institutions can use Microsoft AI to improve operations, decisions, and customer experiences.
AI Agents Business Central Copilot Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Finance and Operations Financial Services Project Operations
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How Defaqto Took Back Control of Its Dynamics 365 CE Data

Plauti
How Defaqto cleaned up 2,000+ duplicate Dynamics 365 accounts and improved ongoing data quality.
AI Agents Contact Center Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Data Management Dataverse (CDS) Dynamics 365 Field Service Power Apps

How Loan Vision Embedded a Trusted AI Agent into Business Central

Volt Technologies
Learn how Loan Vision embedded a trusted AI agent directly into Business Central to improve support, adoption, and productivity.
AI Agents Business Central Dynamics 365

How WatchBox Turned Scattered Customer Data into One Trusted View of Every Collector

Plauti
When a collector’s buying history is spread across a dozen records, personal service is out of reach. See how WatchBox built a single trusted customer view and saw month-over-month
AI Agents Contact Center Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Data Management Dataverse (CDS) Dynamics 365 Field Service Jewelry
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Next Best Action - AI/ML-Powered Recommendations for Microsoft Dynamics 365 CRM

Next Best Action is an AI/ML-powered assistant for Microsoft Dynamics 365 CRM that analyzes CRM data, customer interactions...
AI Agents Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Field Service Power Apps Power Platform Project Service Automation

Healthcare Field Service Modernization & AI Readiness Assessment

Disconnected systems. Manual processes. Limited visibility. Sound familiar? Many healthcare organizations are focused on...
AI Agents Copilot Dynamics 365 Field Service Healthcare IT Asset Management (ITAM) Power Platform

AI Supply Chain Software Half-Card

AI AI Agents Copilot Dynamics 365 Dynamics CRM Logistics Logistics Shipping Shipping Shipping Integration Supply Chain Management

Predict4Dynamics – AI-Powered Predictive Intelligence & Explainable Forecasting for Dynamics 365 CRM

Predict4Dynamics brings powerful predictive analytics to Microsoft Dynamics 365, enabling organizations to make smarter...
AI Agents AI and Machine Learning Azure Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Field Service Forecasting Power Apps

SharePoint Knowledge AI Search – AI Copilot Agent for Intelligent SharePoint Document Discovery

SharePoint Knowledge AI Search transforms how organizations discover, analyze, and utilize knowledge stored in SharePoint...
AI Agents AI and Machine Learning Automated Data Collection Azure Copilot Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Document Management Dynamics 365 Dynamics CRM
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