Adoption news & resources

Managing objections in Microsoft Dynamics 365 Finance and Supply Chain Management implementations

by Žydra Tubelyte

Hesitation and resistance to change, if not addressed, can prevent stakeholders from enjoying the benefits of a successful D365 deployment.

Adoption Dynamics 365 Dynamics AX Finance and Operations Project Management Upgrades

Change management best practices for your Dynamics 365 CE project: Understand change as a process

by Heidi Neuhauser

When you are planning for a Dynamics 365 Customer Experience project or enhancement, change is coming to your organization.

Adoption Customer Engagement Dynamics 365 Dynamics CRM Project Management Training

User Group Summit 2019 Preview: Sharing Dynamics 365 Customer Engagement user adoption best practices

by Linda Rosencrance

How experience on the customer and partner side have shaped Heidi Neuhauser's approach to improving enterprise software user adoption.

Adoption CRMUG Summit 2019 Customer Engagement D365UG D365UG Summit 2019 Dynamics 365 Dynamics CRM UG Summit 2019 crmug

Updates in the Microsoft Dynamics 365 for Finance and Operations October 2018 release that made users cheer at Summit 2018

by Jason Gumpert

The D365FO team continues to work on integrating five acquired solutions as it rolls out dozens of improvements.

AXUG Summit 2018 Accounting Adoption BI and Reporting Business Rules Mgmt D365UG Summit 2018 Dynamics 365 Dynamics AX Finance and Operations Financial Management Summit 2018

Migrating from Salesforce to Microsoft Dynamics 365: Preparing for effective resource management

by James Lloyd

Switching to Dynamics 365 can do wonders for your organization, but it means nothing if your people aren’t using it correctly - or at all.

Adoption Customer Engagement Dynamics 365 Dynamics CRM Salesforce.com

CRMUG Summit: Expect Strategies on CRM User Adoption Successes and "Epic Fails"

by Dann Anthony Maurno

SEI’s Daniel Madden is zealous about CRM user adoption, and will share his user experience at CRMUG Summit 2016.

Adoption CRMUG Summit 2016 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Financial Services Marketing Sales Sales & Marketing

CRMUG Summit 2016: What Does User Adoption of Microsoft Dynamics CRM Really Require?

by Linda Rosencrance

TrueBlue’s Steiner will deliver boldly titled “CRM Sucks,” dissecting salespeople’s frustrations with CRM (and how to overcome them).

Adoption CRMUG Summit 2016 Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Staffing & Recruiting Summit 2016

Use Organizational Change Management (OCM) To Spur Adoption of Microsoft Dynamics CRM

by Jason Gumpert

Using OCM principles in a CRM deployment means first preparing to introduce them in an organization that is need of that new solution

Adoption Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing

6 Steps to Successfully Manage Your Microsoft Dynamics CRM or ERP Environment

by Linda Rosencrance

Companies that want to increase both ROI and user adoption must actively manage the capabilities of their Dynamics solution, and user expectations

AXUG Adoption Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL GPUG NAVUG crmug

Microsoft, EY announce new strategic relationship focused on digital transformation, cloud

by Jason Gumpert

New plan calls for EY and Microsoft Consulting Services to deliver business services on top of Microsoft technology with a focus on Azure-based solutions.

Adoption Cloud Dynamics AX Dynamics CRM Power Automate Project Management Security

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