Dynamics CRM news & resources

Microsoft Dynamic US Kick Off: Partners Urged to Build on 2015 Performance

by Jason Gumpert
Microsoft looks to grab ERP, CRM market share in 2016 with continued cloud momentum and new competitive angles.
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Power Automate

Make the Most of Peer-to-Peer Interaction at CRMUG Summit, Advises Chapter Chair

by Dann Anthony Maurno
Chairman of the Detroit chapter describes the how the CRMUG Summit and CRMUG itself connects peers with knowledgeable peers
CRMUG Summit 2015 Customer Relationship Mgmt Dynamics CRM UG Summit 2015 crmug

Power BI: Where's The Real Opportunity for Microsoft Dynamics Users and Partners?

by Dann Anthony Maurno
Three Microsoft partners reflect on their experiences so far with Microsoft’s newest cloud BI offering
BI and Reporting Business Central Business Performance Mgmt Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL KPIs Power BI

Standard and Enhanced SLAs in Microsoft Dynamics CRM 2015: How To Maximize Your Usage

by Linda Rosencrance
CRM 2015 has introduced enhanced SLAs, which offer a range of deeper support options – and more complex rules.
Business Performance Mgmt CRM 2013 CRM 2015 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM KPIs crmug

Microsoft Dynamics Partner Roundup: CRM global address verification; CRM survey add-on; Public sector award; AX practice hire

by Linda Rosencrance
A selection of recent announcements from around the Dynamics partner channel
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM Government Marketing Sales Sales & Marketing

Signup Available for Microsoft Dynamics CRM Fall 2015 Preview Programs

by Dann Anthony Maurno
Previews of Dynamics CRM, Dynamics Marketing and Social Engagement available through December 1
CRM 2015 Dynamics CRM Dynamics Marketing Social Engagement

Women Find Tech Career Opportunities in the Microsoft Channel, Part 2

by Karen Kroll
Women build tech careers by shedding fears about technology and taking advantage of unique opportunities in entrepreneurial environments
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL

Sikich Technology Practice Leads the Way on Company's Multi-Year Growth Plan

by Jill Rose
Sikich’s recent acquisition of Altico Advisors is an early step in an ambitious growth plan that includes Microsoft Dynamics ERP and CRM
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV

Developers Call Mobile SDK for Microsoft Dynamics CRM a Game Changer

by Matt Bolch
Microsoft’s mobile SDK enabling developers to build task-centric mobile apps in less time
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Mobile Applications Sales Sales & Marketing

Microsoft's Dynamics CRM Gamification Acquisition: Wise Move or a Bunch of Hype?

by Linda Rosencrance
Gamification has had its ups and downs since 2012 - will Microsoft’s FantasySalesTeam purchase pay off or fall flat?
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing gamification

LATEST VENDOR RESOURCES

Dynamics GP “Would You Rather?” with Syvantis

Syvantis Technologies

Syvantis Learn | What is it?

Syvantis Technologies

SharePoint Metadata – Boost Dynamics 365 CRM Document Management & Searchability

Inogic

Introducing The Knowledge Hub

Coffee + Dunn

Mastering Microsoft Partner Incentives: FY26 Opportunities

MSDW Features
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Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Sales Sales & Marketing

How to Use Custom Views and Charts in Dynamics 365 CRM

Encore Business Solutions
Leveraging customized views and charts in Dynamics 365 CRM makes it easier for sales and service teams to manage and analyze data.
Customer Engagement Dynamics 365 Dynamics CRM Sales

Microsoft Dynamics 365 Pricing & Licensing Guide 2025

Dynamics Square USA
Choose the right apps, users, and plans without getting lost in the technical jargon
AI Business Central Commerce Copilot Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Dynamics GP Dynamics Marketing

The Smart Leader’s Guide to Microsoft Copilot

Dynamics Square USA
Discover how smart leaders are using Copilot to accelerate decisions, streamline operations, and drive measurable value
AI AI and Machine Learning Azure Business Central Copilot Copilot Studio Customer Engagement Customer Insights Customer Service Customer Service Insights Customer Voice Dynamics 365

How Digital Tools Bring New Levels of Productivity and Accuracy to Field Inspections

Resco
Are outdated inspection processes slowing your team down?
Business Central Construction Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Energy Field Service Government Healthcare Manufacturing Oil
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Infographic: Enhancing City of Austin’s Economic Development with Microsoft Dynamics 365 CRM

Sikich
Discover how the City of Austin's Economic Development Department leveraged Microsoft Dynamics 365 CE to drive economic growth and operational success.
Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Government Marketing Power Apps Power Automate Power Platform Sales Insights

Infographic: How Simon Roofing Improved Its Customer Service with Microsoft Dynamics 365

Sikich
Discover how Simon Roofing elevated customer service and streamlined operations with Microsoft Dynamics 365—explore their transformation journey!
Azure Construction Customer Engagement Customer Insights Customer Service Dynamics 365 Dynamics CRM Field Service Integration Power Automate Power BI Power Platform

City of Austin Modernizes Service and Program Delivery of the Economic Development Department with Dynamics 365 CE|CRM

Sikich

The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365...

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit Portals Power Apps Power Automate Power BI

Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM

Sikich

While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit

Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM

Sikich

Enterprise Bank decided it was time to replace an older CRM system

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Data Integration Dynamics 365 Dynamics CRM KPIs Power BI Power Platform Sales & Marketing
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Alerts4Dynamics – Real-Time Alerts & Notifications in Dynamics 365 CRM

Alerts4Dynamics is a comprehensive Dynamics 365 alert tool that helps you create, schedule, and manage real-time...
Customer Engagement Customer Service Dynamics 365 Dynamics CRM Field Service Marketing Power Apps Power Platform Project Service Automation Sales

The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

Maplytics — a Location Analytical Companion for Dynamics 365 CRM

Maplytics is a Microsoft-certified geo-analytical mapping solution that embeds location intelligence directly into Microsoft...
Customer Engagement Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Marketing Power Apps Power Pages Power Platform Project Service Automation

Marketing4Dynamics - Connect MailChimp with Dynamics 365 CRM

Marketing4Dynamics connects MailChimp with Dynamics 365 CRM in real time. It’s more than just a sync; it bridges marketing...
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Sales

DeDupeD – Detect, Prevent & Merge Duplicates in Dynamics 365 CRM

DeDupeD is an advanced duplicate data management solution for Microsoft Dynamics 365 CRM and Dataverse. It ensures your CRM...
Agriculture Architecture Automotive Customer Engagement Customer Service Data Management Dataverse (CDS) Design & Decorating Dynamics 365 Dynamics CRM Field Service Power Apps
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