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Dynamics CRM news & resources

by James Townsend
Why FedRAMP accreditation for the CRM Online Government cloud matters to partners, government agencies, and anyone concerned with government IT practices
by Dann Anthony Maurno
For companies committed to expanding their customer service across a growing list of channels and unifying that customer experience, Parature offers a strong solution, says o...
by Linda Rosencrance
Companies that want to increase both ROI and user adoption must actively manage the capabilities of their Dynamics solution, and user expectations
by Dann Anthony Maurno
Parature and Microsoft’s 2015 US State of Multichannel Customer Service Report finds that winning customer service is in the eye of the beholder.
by Dann Anthony Maurno
Dynamics CRM Snapshot 3D offers hierarchical backups, deep clones and deep rollbacks, plus repeatable CRM workflows
by Karen Kroll
Are women averse to technology, or is the tech industry averse to them? Microsoft tackles the subject in a new eBook focused on the partner channel

LATEST VENDOR RESOURCES

Connecting Software
Many organizations connect Dynamics CRM to their Dynamics NAV using Microsoft's out-of-the-box integration, but how can you achieve this for multiple NAV instances?
Vertex, Inc.
Unlock growth, efficiency, and strategic excellence! Explore 5 reasons why finance and tax executives are investing in end-to-end tax solutions to propel their businesses forward.