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CRMUG Summit: End User Needs Drive Event Planning, Says Program Director

by Dann Anthony Maurno
Assistant Editor, MSDW

CRMUG Summit 2015 The point of the CRMUG Summit, says CRMUG Program Director Tony Stein, "Is that it simply helps people maximize the value of CRM."

Expect little flash at the October 13-16 conference in Reno, Nevada. Instead CRMUG Summit 2015 will offer more than 150 role-based sessions designed for Dynamics CRM users of all experience, a M*A*S*H tent of MVPs to diagnose CRM challenges, and Conduit sessions to meet directly with Microsoft R&D.

CRMUG Summit is one of four events run concurrently by Dynamics Communities Inc., or DCI (alongside AXUG, NAVUG and GPUG Summits). DCI is member-driven and independent of Microsoft, but is recognized by Microsoft.

Stein has a Dynamics CRM pedigree beyond CRMUG. He spent seven years with Microsoft, where he held the titles of Partner Readiness Manager and Business Development Manager, both for Dynamics CRM. So he's a veteran CRM evangelist, and spoke with MSDynamicsWorld.com about his outlook on the CRMUG Summit.

MSDW: What can attendees expect at CRMUG Summit that they didn't find at Convergence?  

Tony Stein, CRMUG Program Director

Stein: We're solely focused on Microsoft Dynamics CRM, predominantly from an existing CRM user's viewpoint. We're all about helping people connect, learn, and share using technology, and we roll up the sleeves and allow users in a peer-to-peer format to dive into the technology and answer how-to, and ...

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About Dann Anthony Maurno

Dann Anthony Maurno is a seasoned business journalist who began his career as International Marketing Manager with Lilly Software, then moved on as a freelancer to write for such prestigious clients as CFO Magazine; Compliance Week;Manufacturing Business Technology; Decision Resources, Inc.; The Economist Intelligence Unit; and corporate clients such as Iron Mountain, Microsoft and SAP. He is the co-author of Thin Air: How Wireless Technology Supports Lean Initiatives(CRC/Productivity Press, 2010).