Dynamics CRM news & resources

The Microsoft Dynamics CRM Team Foresees Seamless Experiences and Blurred Boundaries

by Jason Gumpert
Microsoft used to be about demarcation, but now it is about seamless experiences, says GM Bill Patterson in a new interview
Business Performance Mgmt Business Process Mgmt CRM 2016 CRMUG Summit 2015 Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Automation

Open-Source Custom Visuals Now Available for Power BI

by Dann Anthony Maurno
Not finding the visualization you want for Power BI? You can create it or just wait for it – chances are, it will be along. 
BI and Reporting Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL KPIs Power BI Power BI Power Platform

Scribe Integration Platform OK'd for Canada's Federal Agencies

by Dann Anthony Maurno
Canada’s Fed standardizing on Dynamics CRM, with Scribe Software and A Hundred Answers pre-approved for integration.  
Customer Engagement Customer Service Customer Service Data Integration Data Migration Dynamics 365 Dynamics CRM Government

The Dynamics CRM 2016 Beta Nears, And Microsoft Is Focused on Improvements in Six Key Areas

by Jason Gumpert
A business process focus will give context to technical and functional improvements in the product, says Microsoft GM Bill Patterson
CRM 2016 CRMUG Summit 2015 Dynamics CRM Machine Learning (ML) Mobile Applications Social Engagement UG Summit 2015 gamification

Dynamics Introspective: Six Things To Learn About at UG Summit 2015

by Jason Gumpert
From the future of SMB ERP to the gap between CRM Online on-premise, we make some unsolicited guesses about what might be on the table for discussion at Summit this week.
AX 7 AXUG Summit 2015 Business Central CRM 2016 CRMUG Summit 2015 Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV GP 2016 GPUG Summit 2015

Microsoft Announces Cloud Data Auditing Made Easy with Azure SQL Data Warehouse

by Dann Anthony Maurno
Ensure compliance, spot key business trends or suspicious activity, all via your Azure Storage account.
Auditing Business Central Data Warehousing Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Power Automate Regulatory Compliance SaaS Security

Microsoft Dynamics CRM and the Shifting Add-On Solution Landscape: How ISVs Will Adapt for Success

by Jason Gumpert
With recent CRM-related acquisitions both inside and outside of the Dynamics channel, Microsoft has made it clear that ISVs must exercise great care in planning their next moves.
CRM 2016 Dynamics CRM Dynamics CRM Online

UPDATE: IT Services Giant CSC to Acquire Australian Giant UXC; SBS Group Acquires Infinity Info Systems

by Dann Anthony Maurno
CSC gets range of new APAC business with UXC; SBS achieves deeper CRM reach with Infinity CRM practice.
Commerce Dynamics AX Dynamics CRM Retail

Azure ExpressRoute Coming to Microsoft Dynamics CRM Online, Azure File Storage Hits GA

by Dann Anthony Maurno
Two Azure offerings enable offer public-cloud experience with private cloud security, usability.
CRM Online Dynamics CRM Power Automate Security

CRM MVPs Speak: Looking Ahead to Microsoft Dynamics CRM 2016

by Dann Anthony Maurno
In a new panel discussion, MVPs describe CRM 2016 as a step-change over previous versions, and it will only get better
CRM 2016 Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online Power Automate SaaS Sales

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2026 Tax Changes: A Compliance Guide for Businesses

Avalara
The 10th edition of Avalara's annual tax changes report.
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Whitepaper: Avalara 1099 Readiness Report

Avalara
Most Businesses Still Rely on Manual 1099 Processes Despite Rising Compliance Risk, Avalara Finds
Accounting Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management Tax Management

Infographic: Avalara 1099 & W-9

Avalara
This infographic discusses the importance of using automation software for W-9 and 1099 compliance to avoid IRS penalties.
Accounting Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management Tax Management

End-of-Year Microsoft Dynamics 365 Data Cleaning: An Executive Playbook

Plauti
Master duplicate elimination and prevention to start January with clean customer data.
Customer Engagement Data Management Dynamics 365 Dynamics CRM

The Modern Guide to Microsoft Dynamics and Marketing Automation

emfluence
Turn your Microsoft Dynamics data into automated, revenue-driving campaigns with this practical guide to marketing automation
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Infographic: Enhancing City of Austin’s Economic Development with Microsoft Dynamics 365 CRM

Sikich
Discover how the City of Austin's Economic Development Department leveraged Microsoft Dynamics 365 CE to drive economic growth and operational success.
Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Government Power Apps Power Automate Power Platform

Infographic: How Simon Roofing Improved Its Customer Service with Microsoft Dynamics 365

Sikich
Discover how Simon Roofing elevated customer service and streamlined operations with Microsoft Dynamics 365—explore their transformation journey!
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City of Austin Modernizes Service and Program Delivery of the Economic Development Department with Dynamics 365 CE|CRM

Sikich

The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365...

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit Portals Power Apps Power Automate Power BI

Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM

Sikich

While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit

Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM

Sikich

Enterprise Bank decided it was time to replace an older CRM system

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Data Integration Dynamics 365 Dynamics CRM KPIs Power BI Power Platform Sales & Marketing
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Customer Service Agent: Smarter Customer Service Starts Here

Customer Service-focused. Microsoft-powered. HSO-delivered. The HSO Customer Service Agent is an AI-powered digital assistant...
Architecture Construction Copilot Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics CRM Email Management Engineering Financial Services Government Legal

Solver Datasheet

For organizations looking to accelerate growth and gain complete insight into their business, Solver is a cloud-based...
Azure Copilot Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics SL Fabric

Alerts4Dynamics – Real-Time Alerts & Notifications in Dynamics 365 CRM

Alerts4Dynamics is a comprehensive Dynamics 365 alert tool that helps you create, schedule, and manage real-time...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Field Service Power Apps Power Platform Project Service Automation Sales

The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

Maplytics — a Location Analytical Companion for Dynamics 365 CRM

Maplytics is a Microsoft-certified geo-analytical mapping solution that embeds location intelligence directly into Microsoft...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Power Apps Power Pages Power Platform Project Service Automation
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