Dynamics CRM news & resources

The Indispensable Guide to Chart Design and Data Visualization, Part 2

by Mark Ledwich
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL

Azure Machine Learning Now Available as a Function in Azure Stream Analytics

by Dann Anthony Maurno
Azure Machine Learning now a hands-on utility for real-time insights from Azure Stream Analytics.
Cloud Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Data Management Dynamics 365 Dynamics AX Dynamics CRM Forecasting Knowledge Management

Azure Backup Even More "Enterprise Grade" with New Features

by Dann Anthony Maurno
New backup service already improving, with faster backups, reduced cache space, increased retention.
Business Central Data Archiving Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Power Automate

Dynamics Academic Alliance to Partners: Seek Channel Recruits on Campus

by Karen Kroll
Microsoft Dynamics presents career opportunities far beyond the Redmond HQ. Microsoft and channel partners take their case right to college campuses.
Academic Alliance Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV

Hitachi Solutions Acquires Microsoft Dynamics E-Commerce and Retail Solution Provider Ignify

by Jason Gumpert
Hitachi adds global service provider with more than 300 employees, range of add-on solutions for Dynamics AX and CRM.
Commerce Dynamics AX Dynamics CRM E-Commerce Retail Retail POS Transportation

The Power BI Evolution: Improved Experience for the End User, but Also for Developers and ISVs

by Dann Anthony Maurno
Yes, Power BI is easy on the end user. But it is up to data scientists, developers and ISVs to make the most of it.
BI and Reporting Business Central Business Performance Mgmt Data Management Data Warehousing Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL KPIs

WatServ Announces Backing From Brookfield Asset Management

by Linda Rosencrance
WatServ plans continued expansion, hiring as cloud services provider
Business Central Cloud Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Power Automate

Microsoft Dynamics Partner Roundup: Sales intelligence launch; Collection automation for AX; Automaker CRM; VAR Hires and Promotions

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel
Automated Data Collection Automotive Banking Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM Financial Services Invoice Processing

Microsoft Aims PowerApps at Rapid, Elegant, Consumer-fast App Building

by Dann Anthony Maurno
If usable, useful consumer apps roll out rapidly, enterprise apps must do the same, and Microsoft believes PowerApps can overcomes the hurdles.
Azure Business Central Convergence 2015 EMEA Data Integration Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Microsoft Corporate Mobile Applications

In Cloud Era, Some Microsoft Partners in Danger of Being 'Lost in Space' Says Microsoft Exec

by Jason Gumpert
Cloud demand drives Microsoft, and it should be driving partners, too, says Microsoft International president Jean-Phillipe Courtois
Business Central Cloud Convergence 2015 EMEA Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Microsoft Corporate Power Automate

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How to Integrate Mailchimp with Dynamics 365 CRM | Marketing4Dynamics Tutorial

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Benefiting from Microsoft's FY27 CSP Changes: Incentives, Margins, Compliance, and Beyond

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Why Your Dynamics 365 Integration Creates Duplicates

Plauti

Copilot Chronicles, August 2026: Leading Sales & Service in the Age of AI Agents

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Beyond Go-Live: How to Maximize the Long-Term Value of Microsoft Dynamics

AlfaPeople
How to keep Microsoft Dynamics creating value long after go-live.
Business Central Commerce Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics AX Dynamics CRM

The Ultimate Guide to Dynamics 365 | Expert Edition 2026

Dynamics Square USA
Discover how Microsoft Dynamics 365, Fabric, Power Platform, and Copilot work better together.
AI and Machine Learning Azure Business Central Commerce Compute Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service

Building a Connected Revenue Engine with Microsoft Dynamics 365, Customer Insights, and AI

Coffee + Dunn
Predictable growth starts with a connected revenue engine. Learn how Microsoft Dynamics 365 and AI can help align sales, marketing, service, and data.
AI and Machine Learning Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Fabric Finance and Operations

Downloadable Checklist: Customer Insights-Journeys vs. Marketing Automation

emfluence
A quick checklist to determine whether Customer Insights-Journeys is the right fit for your team.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales & Marketing

Evaluating Microsoft Customer Insights-Journeys: When It Fits and When It Doesn't

emfluence
Is Microsoft Customer Insights-Journeys the right fit? Learn what to evaluate before you decide.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales & Marketing
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Scaling Consulting Services Delivery with Power Platform

iTransition
Business Process Mgmt Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Dynamics CRM Marketing Power Automate Power Platform Sales Sales & Marketing

Centralized Customer Engagement Platform

iTransition
Business Process Mgmt Customer Engagement Customer Service Dynamics 365 Dynamics CRM Field Service Field Service Healthcare Manufacturing Sales Sales & Marketing

Sales Automation for a Special Equipment Dealer

iTransition
How a special equipment dealer approached sales automation.
Automotive BI and Reporting Business Process Mgmt Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Power Automate Power Platform Sales Sales & Marketing Sales and Operations Planning

Adrian Steel Unified CRM and Marketing Data Across Five Platforms with Inner Join's Power BI Expertise

Inner Join Technologies
Unified reporting turns fragmented data into actionable intelligence. See what's possible when your data works together!
Automated Data Collection Azure Business Central Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Data Integration Databases Dynamics 365 Dynamics CRM

How Maxi Lift Connected Dynamics 365 Sales and Business Central to Streamline Quoting

New Dynamic
Deployment Planning Process Reduces Risk and Speeds Up Solution Design and Development and Development for Maxi-Lift
Customer Engagement Customer Service Dynamics 365 Dynamics CRM Dynamics Marketing Field Service Manufacturing Minerals Sales
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Business Optimization Index

Fifty-four questions across seven domains. Answer them the way things actually work today, not the way they are supposed to...
Construction Copilot Dynamics 365 Dynamics CRM Dynamics Marketing Manufacturing Tax and Accounting

Next Best Action - AI/ML-Powered Recommendations for Microsoft Dynamics 365 CRM

Next Best Action is an AI/ML-powered assistant for Microsoft Dynamics 365 CRM that analyzes CRM data, customer interactions...
AI Agents Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Field Service Power Apps Power Platform Project Service Automation

Application Management Services for Microsoft Dynamics 365

Efficient, expert support and continuous development from a top-tier Microsoft partner. Microsoft Dynamics 365 should...
Copilot Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics RMS Dynamics SL Dynamics Snap Managed Services

AI Supply Chain Software Half-Card

AI AI Agents Copilot Dynamics 365 Dynamics CRM Logistics Logistics Shipping Shipping Shipping Integration Supply Chain Management

Microsoft Dynamics 365 AI Opportunity Lab

Turn AI Possibilities into Practical Outcomes for D365 CE/CRM Microsoft Dynamics 365 CE/CRM contains rich business data, and...
Azure Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing
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