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Customer Engagement news & resources
Microsoft Dynamics Partner Roundup: Live Chat for CRM 2011; New BPM Integration to AX; SBS Group Adds Atlanta Practice; CGS is New AX for Retail Partner
by
Linda
Rosencrance
A selection of recent Dynamics partner news and announcements
Business Process Mgmt
Commerce
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics AX
Dynamics CRM
Footwear
Retail
Microsoft Dynamics NAV ISVs Gearing Up for NAV 7 in Windows Azure
by
Linda
Rosencrance
Challenges remain for ISVs on deployment plans, configuration challenges, deadlines
Business Central
Cloud
Customer Engagement
Dynamics 365
Dynamics NAV
Manufacturing
Marketing
NAV 7
Power Automate
Project Service Automation
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Akvelon Announces Microsoft Dynamics CRM Tracker for Android
by
Linda
Rosencrance
For sales people who rely on Android phones for customer calls
Android
Customer Engagement
Customer Relationship Mgmt
Dynamics 365
Dynamics CRM
Marketing
Mobile Applications
Sales
Sales & Marketing
CoreMotives to Integrate InsideView in Microsoft Dynamics CRM Marketing Automation Offering
by
Linda
Rosencrance
Marketing automation enhanced with InsideView sales intelligence data, companies say
Customer Engagement
Dynamics 365
Dynamics CRM
Marketing
Marketing Automation
Sales
Sales & Marketing
Microsoft Dynamics Partner Roundup: Practice Management for CPA Firms; Personnel Agency Management Go-Live; BDO Buys Dynamics Practice
by
Linda
Rosencrance
A selection of the latest announcements from Microsoft Dynamics partners
Business Central
CRM 2011
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
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Dynamics GP
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Financial Services
Project Management
In Fragmented Social CRM Market, Gartner’s Magic Quadrant Report Sees No Place for Microsoft Dynamics CRM
by
Linda
Rosencrance
Microsoft’s social CRM approach still lacks maturity, reference customers, analyst believes
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Marketing
Sales
Sales & Marketing
Salesforce.com
Social CRM
How to Use Microsoft Dynamics CRM 2011 to Manage Life Events for Financial Services Clients
by
Linda
Rosencrance
Maximize the sales opportunities and improve efficiency while helping clients navigate major changes
CRM 2011
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Financial Services
Marketing
Sales
Sales & Marketing
Workflow Management
Microsoft Dynamics Partner Roundup: GP at St. Paul YMCA; Saab Selects Dynamics CRM for Call Center; Working Links Taps AssureSign for E-Signatures; Redknee, Tech Mahindra Partnership
by
Linda
Rosencrance
A selection of the latest Microsoft Dynamics partner news and announcements
Accounting
Automotive
BI and Reporting
Budgeting
CRM 2011
Call Tracking
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Microsoft Dynamics CRM’s Q4 2011 Update Offers New Enterprise Options, a Mix of New Features
by
Jason
Gumpert
Positioning cloud licensing and capabilities that will appeal to the enterprise customer
BI and Reporting
CRM 2011
Customer Engagement
Customer Relationship Mgmt
Dynamics 365
Dynamics CRM
Marketing
Mobile Applications
SSO
Sales
Sales & Marketing
Social CRM
Microsoft Dynamics CRM Online as Office 365 Add-On, AX RapidStart Services in Q4 2011
by
Jason
Gumpert
In WPC address, Kirill Tatarinov also announces Azure-based ERP RapidStart Services for partners
AX 2012
Business Central
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Dynamics 365
Dynamics AX
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Salesforce 101: A Detailed Analysis for Positioning Dynamics 365
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What to know about the architecture, ISV market, migrations, licensing, and more
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How Digital Tools Bring New Levels of Productivity and Accuracy to Field Inspections
Resco
Are outdated inspection processes slowing your team down?
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Integrating Dynamics 365 CE with Marketing Automation for Greater ROI
emfluence
Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!
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MSDW Solution Evaluation Report: Celigo
Celigo
Detailed solution feedback from an expert panel of independent evaluators from the Microsoft MVP (Business Applications) community
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Revenue Recognition Module Deprecation in D365 Finance and Next Steps
Binary Stream
Learn what factors to consider when migrating from RevRec to Subscription Billing, and explore what the most crucial steps to take
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Infographic: Enhancing City of Austin’s Economic Development with Microsoft Dynamics 365 CRM
Sikich
Discover how the City of Austin's Economic Development Department leveraged Microsoft Dynamics 365 CE to drive economic growth and operational success.
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Infographic: How Simon Roofing Improved Its Customer Service with Microsoft Dynamics 365
Sikich
Discover how Simon Roofing elevated customer service and streamlined operations with Microsoft Dynamics 365—explore their transformation journey!
Azure
Construction
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Unlocking Efficiency: How Città Revolutionized Productivity with Test Automation
TheTestMart
Discover how Città boosted productivity and cut testing hours by over 90% with innovative test automation in this case study
Aerospace & Defense
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Automated Testing
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Boating
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Chemicals
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Seamless Evolution: Explore JMP's Shift from Dynamics AX to D365 & Automated Testing with TheTestMart
TheTestMart
Discover how James M. Pleasants Company revolutionized their operations and enhanced efficiency by transitioning to automated testing
AI
Aerospace & Defense
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Transforming Reily Foods: The Journey to Automated Testing Excellence in Dynamics 365 Finance Case Study
TheTestMart
Discover how Reily Foods streamlined their testing processes after upgrading to Dynamics 365 Finance
AI
Automated Testing
Azure
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MetaDocs - Document Management System
Streamline your business with MetaDocs: Efficient, Secure, and Intelligent Document Management MetaDocs is a robust document...
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Document Automation
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MetaShip - Packing & Shipping Solution
Effortless Packing and Shipping, Seamlessly Integrated with Dynamics 365 Business Central MetaShip is a comprehensive...
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MetaPro - ERP for Professional Services
Managing People, Processes, and Systems with MetaPro, which is seamlessly integrated with the Microsoft Dynamics 365 Business...
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TheTestMart: Automated Testing for Microsoft Dynamics 365
Discover the benefits of automated testing with TheTestMart! Our company overview brochure highlights our unique approach to...
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2 Day Workshop: Microsoft Sales Copilot
Let Sikich Help You Supercharge Your Sales with Microsoft Sales Copilot Microsoft Sales Copilot is a seller experience...
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