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Customer Engagement news & resources
Dynamics Partner Roundup: SmartSearch Partners with Kineticom; Anglia Announces LINKFresh 3; Jensen in New E-Commerce Solution; New Implementations
by
Linda
Rosencrance
The latest news and announcements from Microsoft Dynamics partners
Business Central
CPQ (Configure, Price, Quote)
Customer Engagement
Customer Service
Customer Service
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Dynamics 365
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Supporting Microsoft Dynamics GP: Users at the Help Desk
by
Mark
Polino
Using a mix of GP tools for real help desk functions
Customer Engagement
Dynamics 365
Dynamics GP
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Field Service
Professional Services
Support Debugging Tool
help desk
From the American Prairie, a Tale of Venture Capital, an ISV Launch, and a New Take on Microsoft Dynamics CRM and xRM
by
Linda
Rosencrance
ICORA's initial product release promotes Dynamics CRM as an xRM platform
Customer Engagement
Customer Relationship Mgmt
Dynamics 365
Dynamics CRM
Marketing
Sales
Sales & Marketing
xRM
PowerObjects Launches PowerSurvey Add-On for Microsoft Dynamics CRM
by
Linda
Rosencrance
Design surveys and collect results from within Dynamics CRM
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Microsoft Announces Partner Awards in Advance of Worldwide Partner Conference
by
Linda
Rosencrance
Twelve awards for Dynamics CRM and ERP VARs and ISVs
Accounting
Business Central
Customer Engagement
Customer Relationship Mgmt
Distribution
Dynamics 365
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Food & Beverage
Manufacturing
Examining ROI: How an Agile Microsoft Dynamics CRM Deployment Sped Innovation, Smoothed Long Term IT Strategy
by
Linda
Rosencrance
TradeStation leaves its legacy CRM mess behind
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Financial Services
xRM
CIBER, VUE Launch Products based on Health Plan Sales Solution for Microsoft Dynamics CRM
by
Linda
Rosencrance
Solution providers sign on as Microsoft announces growth in customer base
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Healthcare
Insurance
Marketing
Sales
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xRM
Microsoft Dynamics Partner Roundup: CRM4Accounting; RMS Utilities Release; Cloud ERP in Canada; GP for Power Equipment
by
Linda
Rosencrance
A selection of recent Dynamics partner news and announcements
Accounting
BI and Reporting
Commerce
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Customer Relationship Mgmt
Dynamics 365
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Financial Services
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Sonoma Partners Integrates Microsoft Dynamics CRM with LinkedIn
by
Linda
Rosencrance
New tool links accounts, contacts, connections to Dynamics CRM
Customer Engagement
Customer Relationship Mgmt
Data Integration
Dynamics 365
Dynamics CRM
Marketing
Sales
Sales & Marketing
14 Health Plans Adopt Microsoft’s Health Plan Sales Solution for Microsoft Dynamics CRM
by
Linda
Rosencrance
Partner adoption of the solution increased by 225%
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Healthcare
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Sales & Marketing
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LATEST VENDOR RESOURCES
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Unlock the Power of GYDE365: Transform Your Dynamics 365 Practice
MSDW Features
CRM Horror Story: User Revolt Transformed into a Standing Ovation
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CRM Horror Stories: A Dynamics 365 CE Cautionary Tale of Customization and Poor Partnership
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Salesforce 101: A Detailed Analysis for Positioning Dynamics 365
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What to know about the architecture, ISV market, migrations, licensing, and more
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How Digital Tools Bring New Levels of Productivity and Accuracy to Field Inspections
Resco
Are outdated inspection processes slowing your team down?
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Integrating Dynamics 365 CE with Marketing Automation for Greater ROI
emfluence
Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!
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MSDW Solution Evaluation Report: Celigo
Celigo
Detailed solution feedback from an expert panel of independent evaluators from the Microsoft MVP (Business Applications) community
Business Central
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Revenue Recognition Module Deprecation in D365 Finance and Next Steps
Binary Stream
Learn what factors to consider when migrating from RevRec to Subscription Billing, and explore what the most crucial steps to take
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Infographic: Enhancing City of Austin’s Economic Development with Microsoft Dynamics 365 CRM
Sikich
Discover how the City of Austin's Economic Development Department leveraged Microsoft Dynamics 365 CE to drive economic growth and operational success.
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Infographic: How Simon Roofing Improved Its Customer Service with Microsoft Dynamics 365
Sikich
Discover how Simon Roofing elevated customer service and streamlined operations with Microsoft Dynamics 365—explore their transformation journey!
Azure
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Customer Engagement
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Customer Service
Dynamics 365
Dynamics CRM
Field Service
Integration
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Power BI
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Unlocking Efficiency: How Città Revolutionized Productivity with Test Automation
TheTestMart
Discover how Città boosted productivity and cut testing hours by over 90% with innovative test automation in this case study
Aerospace & Defense
Agriculture
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Automated Testing
Automotive
Azure
Boating
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Seamless Evolution: Explore JMP's Shift from Dynamics AX to D365 & Automated Testing with TheTestMart
TheTestMart
Discover how James M. Pleasants Company revolutionized their operations and enhanced efficiency by transitioning to automated testing
AI
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Boating
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Transforming Reily Foods: The Journey to Automated Testing Excellence in Dynamics 365 Finance Case Study
TheTestMart
Discover how Reily Foods streamlined their testing processes after upgrading to Dynamics 365 Finance
AI
Automated Testing
Azure
Business Central
Customer Engagement
Customer Service
Dynamics 365
Dynamics CRM
Dynamics POS
Dynamics RMS
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MetaDocs - Document Management System
Streamline your business with MetaDocs: Efficient, Secure, and Intelligent Document Management MetaDocs is a robust document...
AI
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MetaShip - Packing & Shipping Solution
Effortless Packing and Shipping, Seamlessly Integrated with Dynamics 365 Business Central MetaShip is a comprehensive...
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E-Commerce
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MetaPro - ERP for Professional Services
Managing People, Processes, and Systems with MetaPro, which is seamlessly integrated with the Microsoft Dynamics 365 Business...
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TheTestMart: Automated Testing for Microsoft Dynamics 365
Discover the benefits of automated testing with TheTestMart! Our company overview brochure highlights our unique approach to...
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2 Day Workshop: Microsoft Sales Copilot
Let Sikich Help You Supercharge Your Sales with Microsoft Sales Copilot Microsoft Sales Copilot is a seller experience...
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Education
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