Dynamics CRM news & resources

The MSDW Podcast, May 6, 2016: Choosing Project Services - Dynamics CRM vs. Dynamics AX (and Microsoft Project)

by Dann Anthony Maurno
Now you have choices. An expert in both Dynamics AX and Dynamics CRM helps you narrow it down.
AX 2012 AX 7 CRM 2016 Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM MSDW Podcast Project Management Project Service Automation Service Management

With Microsoft Dynamics AX, GP Integration, Thomson Reuters ONESOURCE Targets Broader Mid-Market Tax & Compliance Opportunity

by Matt Bolch
Microsoft partner claims early sales strong of ONESOURCE for Dynamics AX and GP, considers expansion to Dynamics NAV and CRM.
Accounting Business Central Data Integration Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Global ISV Tax Management

Dynamics CRM Online Now Available from Indian Datacenters, Accelerating "Digital India" Transformation

by Dann Anthony Maurno
Security, local data residency from Microsoft datacenters will accelerate the Digital India momentum, Indian companies predict.
Dynamics CRM Financial Services Government Power Automate

Microsoft Promotes PowerApps Public Preview, Introduces Flow for Ad Hoc Automation

by Jason Gumpert
Microsoft PowerApps and Microsoft Flow will work together in building new apps for mobile and web that connect data and processes from multilple disparate cloud systems, the ...
Business Process Mgmt Business Rules Mgmt Data Integration Dynamics CRM Flow Mobile Applications Power Apps Power Automate Power Platform PowerApps Workflow Management

Microsoft Dynamics Partner Roundup: Analytics on Azure Machine Learning; Gold Cloud Competency; eSignatures for CRM; EDI for GP

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel
BI and Reporting Cloud Dynamics CRM Dynamics GP Electronic Signatures Power Automate Retail hosting

Microsoft Dynamics AX, CRM, and Azure: So, Are You Available?

by Rob Curls
How to run the numbers so you understand exactly what SLAs from Microsoft and other cloud providers really cover.
Cloud Dynamics AX Dynamics CRM Power Automate SaaS

2016 a Bull Market for Manufacturing ERP: New Research

by Matt Bolch
Top priorities: improved better customer service and response times, cost reductions, and technology that can do all of that.
BI and Reporting Customer Relationship Mgmt Dynamics AX Dynamics CRM HR Management Manufacturing Power Automate

Microsoft Dynamics Partner Roundup: AX for Beverage, Construction; CRM for Trust Fund Admin; GP for Retail, Petroleum

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel
Business Central Commerce Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Financial Services Food & Beverage Oil Retail

Microsoft Cloud Strength Highlights Mixed Third Quarter Results

by Dann Anthony Maurno
CRM Online, Azure, Enterprise Mobility all show significant momentum.
Dynamics CRM Microsoft Corporate Power Automate

Project Services in Dynamics CRM vs. Dynamics AX: Which Microsoft Project Management Solution Is Right For You?

by Andy Yeomans
Comparing and contrasting CRM Project Service to the AX Service Industries solution.
Dynamics AX Dynamics CRM Professional Services Project Management

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emfluence

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Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Sales Sales & Marketing

How to Use Custom Views and Charts in Dynamics 365 CRM

Encore Business Solutions
Leveraging customized views and charts in Dynamics 365 CRM makes it easier for sales and service teams to manage and analyze data.
Customer Engagement Dynamics 365 Dynamics CRM Sales

Microsoft Dynamics 365 Pricing & Licensing Guide 2025

Dynamics Square USA
Choose the right apps, users, and plans without getting lost in the technical jargon
AI Business Central Commerce Copilot Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Dynamics GP Dynamics Marketing

The Smart Leader’s Guide to Microsoft Copilot

Dynamics Square USA
Discover how smart leaders are using Copilot to accelerate decisions, streamline operations, and drive measurable value
AI AI and Machine Learning Azure Business Central Copilot Copilot Studio Customer Engagement Customer Insights Customer Service Customer Service Insights Customer Voice Dynamics 365

How Digital Tools Bring New Levels of Productivity and Accuracy to Field Inspections

Resco
Are outdated inspection processes slowing your team down?
Business Central Construction Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Energy Field Service Government Healthcare Manufacturing Oil
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Infographic: Enhancing City of Austin’s Economic Development with Microsoft Dynamics 365 CRM

Sikich
Discover how the City of Austin's Economic Development Department leveraged Microsoft Dynamics 365 CE to drive economic growth and operational success.
Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Government Marketing Power Apps Power Automate Power Platform Sales Insights

Infographic: How Simon Roofing Improved Its Customer Service with Microsoft Dynamics 365

Sikich
Discover how Simon Roofing elevated customer service and streamlined operations with Microsoft Dynamics 365—explore their transformation journey!
Azure Construction Customer Engagement Customer Insights Customer Service Dynamics 365 Dynamics CRM Field Service Integration Power Automate Power BI Power Platform

City of Austin Modernizes Service and Program Delivery of the Economic Development Department with Dynamics 365 CE|CRM

Sikich

The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365...

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit Portals Power Apps Power Automate Power BI

Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM

Sikich

While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit

Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM

Sikich

Enterprise Bank decided it was time to replace an older CRM system

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Data Integration Dynamics 365 Dynamics CRM KPIs Power BI Power Platform Sales & Marketing
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Inogic Productivity Apps for Microsoft Business Solutions

Inogic is a leading Microsoft Microsoft Dynamics 365 CRM ISV, delivering innovative apps and professional services on...
AI Azure Copilot Copilot Studio Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Fabric Power Apps Power Automate Power BI

Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is an all-in-one cloud ERP designed to help small and mid-sized businesses unify...
Distribution Dynamics 365 Dynamics CRM Dynamics Marketing Manufacturing Power Platform Professional Services Retail

Power BI Budgeting With Power ON Budget Planner

In effective cost management, wrangling budgets scattered across local spreadsheets poses challenges in maintenance and...
Automated Data Collection Azure Budgeting Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics RMS

ServiceTeam ITSM (IT Service Management)

Conceived in Power Apps®—ServiceTeam ITSM is the most Microsoft-centric ITSM solution on the market. Overcome silos, lower...
Dataverse (CDS) Dynamics 365 Dynamics CRM IT Asset Management (ITAM) IT Service Management (ITSM) Power Apps Power Automate Power BI Power Pages Power Platform

Greenshades Payroll and HR Platform for Microsoft Dynamics

The Greenshades Payroll and HR Platform is the unified software solution that integrates with all flavors of Microsoft...
Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics SL Dynamics Snap Financial Management HR Management Payroll Processing
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