Dynamics CRM news & resources

Microsoft Cloud Strength Highlights Mixed Third Quarter Results

by Dann Anthony Maurno
CRM Online, Azure, Enterprise Mobility all show significant momentum.
Dynamics CRM Microsoft Corporate Power Automate

Project Services in Dynamics CRM vs. Dynamics AX: Which Microsoft Project Management Solution Is Right For You?

by Andy Yeomans
Comparing and contrasting CRM Project Service to the AX Service Industries solution.
Dynamics AX Dynamics CRM Professional Services Project Management

Power BI Service April Update: ExpressRoute for Power BI

by Dann Anthony Maurno
Public cloud, Internet capabilities available to Power BI users over private connections.
Azure BI and Reporting Dynamics CRM ExpressRoute Power BI Power BI Power Platform

Evolution of Customer Service, And How to Adapt with Microsoft Dynamics CRM

by Angela Grom
Having spent more time than ever before dealing with customer service departments, the author reflects on why companies fail to deliver a satisfactory experience and how CRM ...
CRM 2016 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM

Dynamics CRM, Azure's Text Analytics Reveal Customers' Hidden Sentiments

by Valerie Miller
Between Dynamics CRM and Azure's Text Analytics, you have the ability to sort happy from furious customers, and retain them all.
Customer Relationship Mgmt Dynamics CRM Power Automate Sentiment analysis customer retention

NBA Team Reboots Customer Engagement with Microsoft Dynamics CRM Upgrade, Data Management Refresh

by Jason Gumpert
The Oklahoma City Thunder wanted to take their sales and fan experience from good to great, and they were willing to rethink both CRM and data management to get there
BI and Reporting CRM 2015 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Data Migration Data Warehousing Dynamics 365 Dynamics CRM Marketing

MSDW Podcast #1: Envision, Madeira, MPN and More

by Jason Gumpert
A recap of the last week of Microsoft Dynamics product & partner channel news.
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Fashion Financial Services Life Sciences MSDW Podcast Microsoft Corporate Not For Profit

Microsoft Dynamics Partner Roundup: AX for Life Sciences, Fashion; NAV for Professional Services; Fundraiser CRM Update

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel.
AX 7 Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Fashion Life Sciences Not For Profit

Support for Dynamics CRM 3.0, Customer Care Framework Ending

by Linda Rosencrance
Microsoft urges customers to upgrade to the latest versions.
Dynamics CRM

A "Cloud First" Microsoft Plans Retirement, Replacement of Some MPN Competencies

by Dann Anthony Maurno
Microsoft promises a “relentless commitment” to helping partners meet customers in the cloud.
Business Central CRM Cloud Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Microsoft Corporate hosting hybrid cloud

LATEST VENDOR RESOURCES

How to Create a Manage Organization Charts in Dynamics 365 Sales

WebSan Solutions

Introducing Dynamics New Horizons Virtual Conference

WebSan Solutions

Business Central vs. Sales in Dynamics 365: How They Integrate

WebSan Solutions

How to Best Organize Documents with Dynamics 365 and SharePoint

Connecting Software

The All-in-One Solution for a Smooth Experience Using SharePoint for Dynamics 365 Document Management

Connecting Software
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Dynamics CRM Integration with Multiple NAV instances using Connect Bridge

Connecting Software
Many organizations connect Dynamics CRM to their Dynamics NAV using Microsoft's out-of-the-box integration, but how can you achieve this for multiple NAV instances?
Business Central Customer Engagement Data Integration Dynamics 365 Dynamics CRM Dynamics NAV

Maximize Efficiency: Seven Best Practices for Automated Testing in Microsoft Dynamics 365

TheTestMart
Discover how to revolutionize your automated testing strategy for Microsoft Dynamics 365 with our expert guide
Automated Testing Azure Business Central Customer Engagement Customer Service Dynamics 365 Dynamics CRM Dynamics POS Dynamics RMS Field Service Finance and Operations Sales

Supply Chain Tech: 7 Secrets to Instant Value with HEADSTART for D365

Sikich
See how you can get to value faster, and minimize your risk with HEADSTART for D365.
Automotive Construction Consumer Goods Customer Engagement Distribution Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations Industrial Equipment

Unlocking Success: 5 Key Reasons Why Businesses are Investing in End-to-End Tax Solutions

Vertex, Inc.
Unlock growth, efficiency, and strategic excellence! Explore 5 reasons why finance and tax executives are investing in end-to-end tax solutions to propel their businesses forward.
Business Central Commerce Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Finance and Operations Integration

Tax Functions Microsoft D365 Users Can Automate with Vertex

Vertex, Inc.
Leverage tax automation to spend less time on manual tasks.
AI Azure Business Central Commerce Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics POS Dynamics RMS Dynamics SL
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Unlocking Efficiency: How Città Revolutionized Productivity with Test Automation

TheTestMart
Discover how Città boosted productivity and cut testing hours by over 90% with innovative test automation in this case study
Aerospace & Defense Agriculture Architecture Associations Automated Testing Automotive Azure Boating Business Central Chemicals Construction Consumer Goods

Seamless Evolution: Explore JMP's Shift from Dynamics AX to D365 & Automated Testing with TheTestMart

TheTestMart
Discover how James M. Pleasants Company revolutionized their operations and enhanced efficiency by transitioning to automated testing
AI Aerospace & Defense Agriculture Architecture Associations Automated Testing Automotive Azure Boating Business Central Chemicals Construction

Transforming Reily Foods: The Journey to Automated Testing Excellence in Dynamics 365 Finance Case Study

TheTestMart
Discover how Reily Foods streamlined their testing processes after upgrading to Dynamics 365 Finance
AI Automated Testing Azure Business Central Customer Engagement Customer Service Dynamics 365 Dynamics CRM Dynamics POS Dynamics RMS Field Service Finance and Operations

City of Austin Modernizes Service and Program Delivery of the Economic Development Department with Dynamics 365 CE|CRM

Sikich

The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365...

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit Portals Power Apps Power Automate Power BI

Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM

Sikich

While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit
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TheTestMart: Automated Testing for Microsoft Dynamics 365

Discover the benefits of automated testing with TheTestMart! Our company overview brochure highlights our unique approach to...
AI Automated Testing Azure Business Central Customer Engagement Customer Service Dynamics 365 Dynamics CRM Dynamics POS Dynamics RMS Field Service Finance and Operations

2 Day Workshop: Microsoft Sales Copilot

Let Sikich Help You Supercharge Your Sales with Microsoft Sales Copilot Microsoft Sales Copilot is a seller experience...
AI Aerospace & Defense Automotive Customer Engagement Distribution Dynamics 365 Dynamics CRM Education Industrial Equipment Manufacturing Professional Services Sales & Marketing

ServiceTeam ITSM (IT Service Management)

Conceived in Power Apps®—ServiceTeam ITSM is the most Microsoft-centric ITSM solution on the market. Overcome silos, lower...
Dataverse (CDS) Dynamics 365 Dynamics CRM IT Asset Management (ITAM) IT Service Management (ITSM) Power Apps Power Automate Power BI Power Pages Power Platform

Greenshades Payroll and HR Platform for Microsoft Dynamics

The Greenshades Payroll and HR Platform is the unified software solution that integrates with all flavors of Microsoft...
Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics SL Dynamics Snap Financial Management HR Management Payroll Processing

emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Marketing Automation Marketing Insights Power Apps Sales
More Dynamics CRM Solutions