Dynamics CRM news & resources

If marketing automation is still on the rise, why does adoption appear to lag? 

CRMUG Program Directory Tony Stein shares his excitement about program direction, attendance, a Microsoft presence.

Enables business-to-government (B2G) customers to respond quickly to bids and RFPs with streamlined workflows, all via Dynamics CRM

Data integration enables customer satisfaction, accurate and speedy invoicing, the omnichannel experience. Which data is your top priority?

Starting with operational entities like sales, service, and purchasing, the PowerApps team aims to build familiarity and demonstrate usage of CDM in apps.

SSB Consulting helps sports and entertainment clients like the Trail Blazers retain and upsell ticketholders using Dynamics CRM and customer-loyalty analytics.

Updated approach gives Dynamics partners access to a global network of professionals to resolve customer issues faster

A selection of announcements from the Dynamics partner channel

For even the most savvy professionals, SLAs can be challenging, cryptic, even intimidating. 

The rising expectations of customers in live chat with service agents means a greater demand for well-integrated systems that provide the right information at all times.