Dynamics CRM news & resources

Microsoft Dynamics Partner Roundup: CRM for Welsh Regulator; Canadian Firms Team Up; E-Commerce for GP; Service Solution for New AX

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel
Commerce Customer Relationship Mgmt Data Integration Dynamics AX Dynamics CRM Dynamics GP E-Commerce Retail Retail POS

Microsoft Offers New Short-Term Licensing Options for Dynamics CRM, Other Online Services

by Linda Rosencrance
Flexible less-than-a-year licensing available for seasonal and project work.
Dynamics CRM

Microsoft Dynamics Partner Roundup: Financials, Professional Services on New AX; Project Service CRM; Jeweler on AX; Compliance for New AX

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel
Chemicals Commerce Customer Relationship Mgmt Dynamics AX Dynamics CRM Jewelry Life Sciences Manufacturing Medical Devices POS Pharmaceuticals Point of Sale

New Tier 1 CSP Finds Value in New Verticals, Support Options, Blended Offerings

by Dann Anthony Maurno
The Cloud Solution Provider (CSP) program represents opportunity in more ways than just reselling product, says CuroGens CEO Jesper Kehlet.
Automotive Boating Dynamics AX Dynamics CRM Power Automate

The Internet of Things is Real, Practical, and Ready to Grow, Microsoft Partners Say

by Linda Rosencrance
With Microsoft’s Azure IoT Hub and a range of enthusiastic partners - from the Dynamics ecosystem and beyond - the accessibility of IoT capabilities are poised for a big step...
Commerce Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Industrial Equipment Internet of Things (IoT) Manufacturing Power Automate Project Service Automation Retail Service Management

Cloud Solution Providers Gear Up To Own The Sale, Service of Microsoft Dynamics-based Solutions

by Dann Anthony Maurno
Becoming a Microsoft Cloud Solutions Provider (CSP) requires robust sales and support organizations, all around unique solutions and value props, say these CSPs.
Cloud Solution Provider (CSP) Dynamics AX Dynamics CRM Power Automate

Microsoft Dynamics Partner Roundup: AX Implemented; Retail Payment Protection; Pharma Customer CRM; Two New Tier 1 CSPs

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel
Commerce Customer Relationship Mgmt Dynamics AX Dynamics CRM Pharmaceuticals Retail

Microsoft Dynamics CRM 2016 Spring Wave Will Extend Service Management, Add Portals

by Jason Gumpert
FieldOne, Adxstudio acquisitions will be re-launched in 2016 Q2, along with new project service capabillities and Azure-based services for Social Engagement.
CRM 2016 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM HR Management Internet of Things (IoT) Machine Learning (ML) Power Automate Project Management

Bounce Foods Punches Above its Weight With Microsoft Dynamics NAV 2016

by Dann Anthony Maurno
Dynamics NAV enables this small company to manage huge territories and long supply chains. 
3PL Accounting Business Central Dynamics 365 Dynamics CRM Dynamics NAV Food & Beverage Inventory Management Logistics Manufacturing Mobile Applications NAV 2015

Goodbye Mail Merge: Microsoft Improves Document Automation in Dynamics CRM 2016 with Word Templates

by Dave Carr
CRM 2016’s Word templates provide better capabilities, but still require a skilled user to manage.
Business Process Mgmt CRM 2016 Document Automation Document Management Dynamics CRM

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Specialized Views in Dynamics 365 CRM

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Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Sales Sales & Marketing

How to Use Custom Views and Charts in Dynamics 365 CRM

Encore Business Solutions
Leveraging customized views and charts in Dynamics 365 CRM makes it easier for sales and service teams to manage and analyze data.
Customer Engagement Dynamics 365 Dynamics CRM Sales

Microsoft Dynamics 365 Pricing & Licensing Guide 2025

Dynamics Square USA
Choose the right apps, users, and plans without getting lost in the technical jargon
AI Business Central Commerce Copilot Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Dynamics GP Dynamics Marketing

The Smart Leader’s Guide to Microsoft Copilot

Dynamics Square USA
Discover how smart leaders are using Copilot to accelerate decisions, streamline operations, and drive measurable value
AI AI and Machine Learning Azure Business Central Copilot Copilot Studio Customer Engagement Customer Insights Customer Service Customer Service Insights Customer Voice Dynamics 365

How Digital Tools Bring New Levels of Productivity and Accuracy to Field Inspections

Resco
Are outdated inspection processes slowing your team down?
Business Central Construction Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Energy Field Service Government Healthcare Manufacturing Oil
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Infographic: Enhancing City of Austin’s Economic Development with Microsoft Dynamics 365 CRM

Sikich
Discover how the City of Austin's Economic Development Department leveraged Microsoft Dynamics 365 CE to drive economic growth and operational success.
Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Government Marketing Power Apps Power Automate Power Platform Sales Insights

Infographic: How Simon Roofing Improved Its Customer Service with Microsoft Dynamics 365

Sikich
Discover how Simon Roofing elevated customer service and streamlined operations with Microsoft Dynamics 365—explore their transformation journey!
Azure Construction Customer Engagement Customer Insights Customer Service Dynamics 365 Dynamics CRM Field Service Integration Power Automate Power BI Power Platform

City of Austin Modernizes Service and Program Delivery of the Economic Development Department with Dynamics 365 CE|CRM

Sikich

The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365...

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit Portals Power Apps Power Automate Power BI

Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM

Sikich

While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit

Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM

Sikich

Enterprise Bank decided it was time to replace an older CRM system

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Data Integration Dynamics 365 Dynamics CRM KPIs Power BI Power Platform Sales & Marketing
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Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is an all-in-one cloud ERP designed to help small and mid-sized businesses unify...
Distribution Dynamics 365 Dynamics CRM Dynamics Marketing Manufacturing Power Platform Professional Services Retail

Power BI Budgeting With Power ON Budget Planner

In effective cost management, wrangling budgets scattered across local spreadsheets poses challenges in maintenance and...
Automated Data Collection Azure Budgeting Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics RMS

ServiceTeam ITSM (IT Service Management)

Conceived in Power Apps®—ServiceTeam ITSM is the most Microsoft-centric ITSM solution on the market. Overcome silos, lower...
Dataverse (CDS) Dynamics 365 Dynamics CRM IT Asset Management (ITAM) IT Service Management (ITSM) Power Apps Power Automate Power BI Power Pages Power Platform

Greenshades Payroll and HR Platform for Microsoft Dynamics

The Greenshades Payroll and HR Platform is the unified software solution that integrates with all flavors of Microsoft...
Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics SL Dynamics Snap Financial Management HR Management Payroll Processing

emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Marketing Automation Marketing Insights Power Apps Sales
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