Dynamics CRM news & resources

From the Microsoft Dynamics CRM Blogs: Import/Export Many to Many; Translate Knowledge Articles; Workflow Streamlines Contract Reviews; Sharing Views in Bulk

by Linda Rosencrance
A selection of the latest insight from the Dynamics CRM blogs.
Dynamics CRM

Microsoft Dynamics Partner Roundup: Predictive Marketing for Dynamics CRM; Partnering for HRMS; NAV for IT Services Firm

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel.
Artificial Intelligence (AI) Business Central Customer Engagement Customer Insights - Journeys (Marketing) Distribution Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV E-Commerce HR Management

At Build 2016, Microsoft Moves Cloud-Based Intelligence to the Fore

by Jason Gumpert
Cortana Analytics Suite is rebranded as Cortana Intelligence Suite with the addition of new bot framework, cognitive services.
BI and Reporting Build 2016 Business Central Cortana Intelligence Suite Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL

New Online Support Offering for Microsoft Dynamics Sells Flexibility, Simplicity, Access

by Jason Gumpert
Online Dynamics Support’s model serves customers, partners and independent technicians with pay by the minute service.
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV

Three Easy Steps to Planning an Effective Cloud IT Strategy

by Brian Sallee
Before you make your next investment, establish a new cloud strategy or assess your current strategy.
Business Central Cloud Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Power Automate SaaS

Gartner: Microsoft One of Just Two Market Leaders in Application Platform as a Service (aPaaS)

by Dann Anthony Maurno
Microsoft leads the market in completeness of vision, scores high in ability to execute, but analysts look for quicker pace of development, more alignment with Dynamics.
Cloud Dynamics AX Dynamics CRM Power Automate Salesforce

Dynamics Profile: Fredrik Neiderud Teaches Microsoft Dynamics CRM Users to be Superusers

by Linda Rosencrance
Co-founder of the Swedish CRMUG chapter saw the need for greater knowledge, education on advanced features.
CRMUG` Dynamics CRM

Microsoft Dynamics Partner Roundup: E-Signatures for Retail; Self-Service CRM Portals; Public Sector CRM Acquisition; Gold Competency

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel.
Commerce Customer Relationship Mgmt Data Integration Dynamics AX Dynamics CRM Electronic Signatures Government Power Automate Retail

Power BI Tops 5 Million Subscribers, Amps Up with New Features

by Dann Anthony Maurno
Expect deeper Excel integration, easy on-the-fly queries and enterprise-level security, usage analytics.
BI and Reporting Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Power BI Power BI Power Platform

EMEA Dynamics Partners Voice Concern Over Regional Impact of Envision's Global Aim

by Jason Gumpert
In private conversations, partners in EMEA have told Microsoft fear the impact of dropping support for the region's Dynamics end users and prospects.
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Envision 2016

LATEST VENDOR RESOURCES

The Marketer's Guide to Meaningful Measurement

Coffee + Dunn

SharePoint Knowledge AI Search – Your Copilot for SharePoint Search with Azure AI Search

Inogic

How to Detect and Merge Duplicate Records in Dynamics 365 CRM

Inogic

D365 Hidden Costs Series #3 - Damaged Relationships

Plauti

D365 Hidden Costs Series #2 - Low CRM Adoption

Plauti
More Dynamics CRM Videos

End-of-Year Microsoft Dynamics 365 Data Cleaning: An Executive Playbook

Plauti
Master duplicate elimination and prevention to start January with clean customer data.
Customer Engagement Data Management Dynamics 365 Dynamics CRM

The Modern Guide to Microsoft Dynamics and Marketing Automation

emfluence
Turn your Microsoft Dynamics data into automated, revenue-driving campaigns with this practical guide to marketing automation
Customer Engagement Dynamics 365 Dynamics CRM Marketing Automation Sales & Marketing

AI-Powered xFP&A: The Future of Financial Planning

Solver
Explore the transformative power of AI in xFP&A
BI and Reporting Business Central Corporate Perf Mgmt (CPM) Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management

Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Sales Sales & Marketing

Microsoft Dynamics 365 Pricing & Licensing Guide 2025

Dynamics Square USA
Choose the right apps, users, and plans without getting lost in the technical jargon
Business Central Commerce Copilot Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Dynamics GP
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Infographic: Enhancing City of Austin’s Economic Development with Microsoft Dynamics 365 CRM

Sikich
Discover how the City of Austin's Economic Development Department leveraged Microsoft Dynamics 365 CE to drive economic growth and operational success.
Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Government Power Apps Power Automate Power Platform

Infographic: How Simon Roofing Improved Its Customer Service with Microsoft Dynamics 365

Sikich
Discover how Simon Roofing elevated customer service and streamlined operations with Microsoft Dynamics 365—explore their transformation journey!
Azure Construction Customer Engagement Customer Insights - Data Customer Service Dynamics 365 Dynamics CRM Field Service Integration Power Automate Power BI Power Platform

City of Austin Modernizes Service and Program Delivery of the Economic Development Department with Dynamics 365 CE|CRM

Sikich

The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365...

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit Portals Power Apps Power Automate Power BI

Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM

Sikich

While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit

Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM

Sikich

Enterprise Bank decided it was time to replace an older CRM system

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Data Integration Dynamics 365 Dynamics CRM KPIs Power BI Power Platform Sales & Marketing
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Customer Service Agent: Smarter Customer Service Starts Here

Customer Service-focused. Microsoft-powered. HSO-delivered. The HSO Customer Service Agent is an AI-powered digital assistant...
Architecture Construction Copilot Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics CRM Email Management Engineering Financial Services Government Legal

Solver Datasheet

For organizations looking to accelerate growth and gain complete insight into their business, Solver is a cloud-based...
Azure Copilot Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics SL Fabric

Alerts4Dynamics – Real-Time Alerts & Notifications in Dynamics 365 CRM

Alerts4Dynamics is a comprehensive Dynamics 365 alert tool that helps you create, schedule, and manage real-time...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Field Service Power Apps Power Platform Project Service Automation Sales

The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

Maplytics — a Location Analytical Companion for Dynamics 365 CRM

Maplytics is a Microsoft-certified geo-analytical mapping solution that embeds location intelligence directly into Microsoft...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Power Apps Power Pages Power Platform Project Service Automation
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