Dynamics CRM news & resources

Microsoft Dynamics Partner Roundup: E-Signatures for Retail; Self-Service CRM Portals; Public Sector CRM Acquisition; Gold Competency

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel.
Commerce Customer Relationship Mgmt Data Integration Dynamics AX Dynamics CRM Electronic Signatures Government Power Automate Retail

Power BI Tops 5 Million Subscribers, Amps Up with New Features

by Dann Anthony Maurno
Expect deeper Excel integration, easy on-the-fly queries and enterprise-level security, usage analytics.
BI and Reporting Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Power BI Power BI Power Platform

EMEA Dynamics Partners Voice Concern Over Regional Impact of Envision's Global Aim

by Jason Gumpert
In private conversations, partners in EMEA have told Microsoft fear the impact of dropping support for the region's Dynamics end users and prospects.
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Envision 2016

Microsoft Dynamics Partner Roundup: CRM for Welsh Regulator; Canadian Firms Team Up; E-Commerce for GP; Service Solution for New AX

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel
Commerce Customer Relationship Mgmt Data Integration Dynamics AX Dynamics CRM Dynamics GP E-Commerce Retail Retail POS

Microsoft Offers New Short-Term Licensing Options for Dynamics CRM, Other Online Services

by Linda Rosencrance
Flexible less-than-a-year licensing available for seasonal and project work.
Dynamics CRM

Microsoft Dynamics Partner Roundup: Financials, Professional Services on New AX; Project Service CRM; Jeweler on AX; Compliance for New AX

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel
Chemicals Commerce Customer Relationship Mgmt Dynamics AX Dynamics CRM Jewelry Life Sciences Manufacturing Medical Devices POS Pharmaceuticals Point of Sale

New Tier 1 CSP Finds Value in New Verticals, Support Options, Blended Offerings

by Dann Anthony Maurno
The Cloud Solution Provider (CSP) program represents opportunity in more ways than just reselling product, says CuroGens CEO Jesper Kehlet.
Automotive Boating Dynamics AX Dynamics CRM Power Automate

The Internet of Things is Real, Practical, and Ready to Grow, Microsoft Partners Say

by Linda Rosencrance
With Microsoft’s Azure IoT Hub and a range of enthusiastic partners - from the Dynamics ecosystem and beyond - the accessibility of IoT capabilities are poised for a big step...
Commerce Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Industrial Equipment Internet of Things (IoT) Manufacturing Power Automate Project Service Automation Retail Service Management

Cloud Solution Providers Gear Up To Own The Sale, Service of Microsoft Dynamics-based Solutions

by Dann Anthony Maurno
Becoming a Microsoft Cloud Solutions Provider (CSP) requires robust sales and support organizations, all around unique solutions and value props, say these CSPs.
Cloud Solution Provider (CSP) Dynamics AX Dynamics CRM Power Automate

Microsoft Dynamics Partner Roundup: AX Implemented; Retail Payment Protection; Pharma Customer CRM; Two New Tier 1 CSPs

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel
Commerce Customer Relationship Mgmt Dynamics AX Dynamics CRM Pharmaceuticals Retail

LATEST VENDOR RESOURCES

How to Detect and Merge Duplicate Records in Dynamics 365 CRM

Inogic

D365 Hidden Costs Series #3 - Damaged Relationships

Plauti

D365 Hidden Costs Series #2 - Low CRM Adoption

Plauti

Accelerate Your Business Growth with Microsoft Copilot + Dynamics 365

Inogic

Solver Overview

Solver
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The Modern Guide to Microsoft Dynamics and Marketing Automation

emfluence
Turn your Microsoft Dynamics data into automated, revenue-driving campaigns with this practical guide to marketing automation
Customer Engagement Dynamics 365 Dynamics CRM Marketing Automation Sales & Marketing

AI-Powered xFP&A: The Future of Financial Planning

Solver
Explore the transformative power of AI in xFP&A
BI and Reporting Business Central Corporate Perf Mgmt (CPM) Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management

Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Sales Sales & Marketing

How to Use Custom Views and Charts in Dynamics 365 CRM

Encore Business Solutions
Leveraging customized views and charts in Dynamics 365 CRM makes it easier for sales and service teams to manage and analyze data.
Customer Engagement Dynamics 365 Dynamics CRM Sales

Microsoft Dynamics 365 Pricing & Licensing Guide 2025

Dynamics Square USA
Choose the right apps, users, and plans without getting lost in the technical jargon
Business Central Commerce Copilot Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Dynamics GP
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Infographic: Enhancing City of Austin’s Economic Development with Microsoft Dynamics 365 CRM

Sikich
Discover how the City of Austin's Economic Development Department leveraged Microsoft Dynamics 365 CE to drive economic growth and operational success.
Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Government Power Apps Power Automate Power Platform

Infographic: How Simon Roofing Improved Its Customer Service with Microsoft Dynamics 365

Sikich
Discover how Simon Roofing elevated customer service and streamlined operations with Microsoft Dynamics 365—explore their transformation journey!
Azure Construction Customer Engagement Customer Insights - Data Customer Service Dynamics 365 Dynamics CRM Field Service Integration Power Automate Power BI Power Platform

City of Austin Modernizes Service and Program Delivery of the Economic Development Department with Dynamics 365 CE|CRM

Sikich

The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365...

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit Portals Power Apps Power Automate Power BI

Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM

Sikich

While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit

Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM

Sikich

Enterprise Bank decided it was time to replace an older CRM system

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Data Integration Dynamics 365 Dynamics CRM KPIs Power BI Power Platform Sales & Marketing
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Customer Service Agent: Smarter Customer Service Starts Here

Customer Service-focused. Microsoft-powered. HSO-delivered. The HSO Customer Service Agent is an AI-powered digital assistant...
Architecture Construction Copilot Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics CRM Email Management Engineering Financial Services Government Legal

Solver Datasheet

For organizations looking to accelerate growth and gain complete insight into their business, Solver is a cloud-based...
Azure Copilot Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics SL Fabric

Alerts4Dynamics – Real-Time Alerts & Notifications in Dynamics 365 CRM

Alerts4Dynamics is a comprehensive Dynamics 365 alert tool that helps you create, schedule, and manage real-time...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Field Service Power Apps Power Platform Project Service Automation Sales

The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

Maplytics — a Location Analytical Companion for Dynamics 365 CRM

Maplytics is a Microsoft-certified geo-analytical mapping solution that embeds location intelligence directly into Microsoft...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Power Apps Power Pages Power Platform Project Service Automation
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