Customer Insights customers can use first-party data in ad targeting
Integrated customer journeys, industry clouds are in focus as more details are unveiled
Rohan Kumar shared new AI, data and bot capabilities with attendees at Ignite 2021
Builds on standard Microsoft tech like Teams, Azure
Microsoft's customer data platform (CDP), the fastest growing product in the D365 portfolio, adds new reference customers, integrations
Data from voice calls will feed into Azure, productivity, business apps systems, companies state.
Microsoft's newest licensing guide addresses new products and offers, with promise of more changes through October
New solution comes with pre-built templates and integration to Dynamics 365, Power Platform, and 3rd parties
Customer Insights and Adobe Experience Cloud adoption build on the Microsoft-WBA partnership that started with Azure and Microsoft 365.
D365 Project Operations, a replacement for PSA, promises a new solution for front and back office needs.
Customer xxperience overtakes price and product
Shift your focus from data to insight to produce the right product at the right time
