Microsoft Cloud for Healthcare (MCfH) provides tools for both care teams and patients. It includes a self-service portal and chat bots, with the ability escalate calls to live customer service. Providers can offer tele-health, acute care triage, diagnosis and treatment, and manage long-term follow up. The elements of MCfH work together and share data, and they build on an integration with a third-party electronic health record system for patient data management. 

Microsoft CEO Satya Nadella noted the launch in the company's earnings call this week. 

In announcing the launch, Gregory Moore MD, PhD, corporate vice president of Microsoft Health Next, noted some of the core Microsoft technology upon which the solution is built including: