All Forms Pro customers will become Customer Voice customers within the next month, and Microsoft promises minimal impact
New solution comes with pre-built templates and integration to Dynamics 365, Power Platform, and 3rd parties
New D365 Sales GM Ray Smith spoke to users as part of a virtual event and noted several priorities.
A look back at the top Dynamics 365 stories of 2019
Forms, Flow and Business Central, used together can speed up the process of creating masters
D365 Customer Engagement app customers to get a base entitltement of survey responses per month.
Integrating Forms Pro into sales and service scenarios holds real promise, but its preview status suggests caution is still needed