The User Group Summit Europe event, taking place in Amsterdam in March 2019, will highlight the impact of the Power Platform and other updates to the Dynamics product line.
Microsoft continues to integrate the benefits of artificial intelligence (AI) technology into its products, including with the latest additions to the Dynamics 365 A...
As CRM companies shift to being platform providers, new offerings will target specific verticals, while AI and machine learning top out and integration remains as importan...
At NRF 2019, Kroger CEO Rodney McMullen discussed the future of their Microsoft partnership and the business opportunities that new tech will enable in the grocery segment.
Struggling with a CRM that creates more work than it solves? This guide breaks down how Microsoft CRM and Copilot simplify sales, service, and marketing with AI-driven productivity
Tracking and assigning values to prospect activity is just one small piece of the customer journey. Contact scoring has a place across the entire customer lifespan
The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365...
